Best Arby's in the country hands down and mainly your employees that make it so. Best customer service I've ever had at an Arby's.
Atmosphere: 4
Food: 4
Service: 5
Renny Stephan
On December 20, 2025, we had a late lunch of the barbecue beef sandwiches at the Columbus Arby’s. The food and service was fantastic and the restaurant was clean and inviting. Ocean, the Arby’s employee who waited on us, deserves special recognition. Her service, attention and overall professionalism was outstanding. Ocean’s diligence and dedication made our visit awesome. We highly recommend the Columbus Arby’s and the delicious barbecue beef sandwich!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Evan Lambert
Avoid this place during the day. The guy working clearly doesn’t want to be here. You will literally stand at the counter waiting for to order for 5+ minutes while he ghosts you. I was standing there and the guy waiting for his food actually told me it’ll be faster to just order online as that’s what he did after sitting at the counter for 10 minutes while being ignored by staff. Every time I come here it seems like he’s more interested in playing on his laptop in the corner over working.
Food and atmosphere are fine but my god the service is horrid.
Atmosphere: 3
Food: 4
Service: 1
Lulu Gilmore
Every time we get the curly fries it literally like eating the left over crumbs that are over cooked. Luckily we have a better Arby’s by us and this is a stopping point. I wouldn’t even had said anything if this wasn’t a constant accruing thing.
Atmosphere: 3
Food: 1
Service: 4
Sean Kruschke
Waste of time. Shut this place down bigger girl that works was more worried about eat her self then customers
Atmosphere: 1
Food: 1
Service: 1
Kyle Neuman
Service is usually pretty mixed here, most people working are usually pretty nice but it can take a while in line.
Food is also usually decent, although the mac and cheese was terrible.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Curly Fries
crystal survis
Only 2 guys working and they were busting their butts and still very friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
J D
The man working the drive thru was rude, seemed annoyed, and should NOT be working in any kind of customer service Ever!!! He didn't have a smile on his face, it was obvious this man hated his job.
Best Arby's in the country hands down and mainly your employees that make it so. Best customer service I've ever had at an Arby's.
Atmosphere: 4
Food: 4
Service: 5
On December 20, 2025, we had a late lunch of the barbecue beef sandwiches at the Columbus Arby’s. The food and service was fantastic and the restaurant was clean and inviting. Ocean, the Arby’s employee who waited on us, deserves special recognition. Her service, attention and overall professionalism was outstanding. Ocean’s diligence and dedication made our visit awesome. We highly recommend the Columbus Arby’s and the delicious barbecue beef sandwich!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Avoid this place during the day. The guy working clearly doesn’t want to be here. You will literally stand at the counter waiting for to order for 5+ minutes while he ghosts you. I was standing there and the guy waiting for his food actually told me it’ll be faster to just order online as that’s what he did after sitting at the counter for 10 minutes while being ignored by staff. Every time I come here it seems like he’s more interested in playing on his laptop in the corner over working.
Food and atmosphere are fine but my god the service is horrid.
Atmosphere: 3
Food: 4
Service: 1
Every time we get the curly fries it literally like eating the left over crumbs that are over cooked. Luckily we have a better Arby’s by us and this is a stopping point. I wouldn’t even had said anything if this wasn’t a constant accruing thing.
Atmosphere: 3
Food: 1
Service: 4
Waste of time. Shut this place down bigger girl that works was more worried about eat her self then customers
Atmosphere: 1
Food: 1
Service: 1
Service is usually pretty mixed here, most people working are usually pretty nice but it can take a while in line.
Food is also usually decent, although the mac and cheese was terrible.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Curly Fries
Only 2 guys working and they were busting their butts and still very friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
The man working the drive thru was rude, seemed annoyed, and should NOT be working in any kind of customer service Ever!!! He didn't have a smile on his face, it was obvious this man hated his job.
Super nice
So glad the Ham and Swiss sandwich is back
Restaurantji Recommends
Been here several times, and the people are always friendly, fast, and serve good food. 10/10 fast food.
Very good
Took about 10 minutes to get drive thru order but food was delicious!
Extremely slow service for fast food
Fast service, very polite which is rare today and the food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
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