Thank you for being open on Thanksgiving for travelers. Service was great.
Atmosphere: 5
Food: 5
Service: 5
Victoria Bremer
Just went through the drive-thru and I've never had a better experience at McDonald's. My food was fresh, hot and delicious. I ordered a bacon McDouble and the bacon was crispy and cooked to perfection, bun was toasted and it had the most perfect golden crust around the edges, you can tell when the fries have been sitting there too long and I'd say 90/100 times, when I order fries, I end up throwing them away because they're old and caked in salt. These fries were hot and crispy with the right amount of salt.
As for the service, it was quick, every single employee I interacted with were exceptionally polite. They were all smiling, laughing and I could tell they're all happy and they feel safe in their working environment which is so important for the sake of food quality and customer satisfaction. Give that manager a raise and recognition, he deserves it.
Atmosphere: 5
Food: 5
Service: 5
Eli gonzalez
They serve cold food cant even wrap a sandwich right and sit in the back in plain view on their phones
Atmosphere: 1
Food: 1
Service: 1
Collin Koronkiewicz
I put in an order then got the notification it was ready, walked in and no food, all the workers didn’t have a clue about my order, I asked for a refund and they looked at me like I was crazy, they then refused to make my food even tho I had the order details in hand an showed them. It’s also difficult that none of them speak any English, I advise not going here cause the workers are lazy and u might not get your food
Atmosphere: 2
Food: 1
Service: 1
robert zielke
Normal. It's McDonald's.
Paul Hunt
Scamming on the Monopoly pieces. Withheld receipt to avoid getting reported. Didn’t get pieces on my 20 pc nuggets. 10/21/25
Atmosphere: 1
Food: 3
Service: 2
Ronna Blackley
We were just in the drive thru ordered a quarter pounder with cheese meal..asked for our receipt was told it was in the bag we get a few miles away no receipt and some kind of spicy chicken sandwich..not what we ordered..a total waste of time and money..
Jeff Blackley
Didn't get what I ordered. I will never go there again.
Food: 1
Service: 1
Tom Sendelbach
The McDonald’s in Columbus is extremely disappointing. I was there at 1:30 pm on Saturday, August 30th. No customers were in the restaurant. All of the employees in the back were talking between themselves. I ordered a hot fudge sundae on the touch screen since no one was in the front of the store to take my order. The screen said “Please take a tent and be seated. We will promptly bring you your order at your table”.
I sat for 20 minutes. Nothing happened. I went to the front and the employees were still talking. I asked “Is there a problem with my order?”. The employees then broke up and got me my order 20 minutes after I ordered it.
No apology, no free sundae. I am never returning to this Mc Dondald’s.
I placed an article through the drive-thru I ordered a number seven meal I asked everything to be made large everything was done right except number seven is chicken McNuggets I end up getting a number nine and I asked for barbecue sauce I was charged for this. When I called 15 minutes later somebody picks up and then I get this loud squelching noise in my ear not once not twice but three times I tried calling to get this fixed. There was still no answer nor did I speak to anybody that is one of the McDonald's I stop at on my way to and from Madison or from Watertown. Because of how I was treated and the order not being correct even though the board said that it was right for what I ordered I will never go back to that restaurant again. Really got me was this was only 7:00 at night.
Atmosphere: 1
Food: 3
Service: 1
Nathan Steele
Just went through drive thru, worse encounter ever! Order was not repeated back. Price was not told. Got to the last window and still wasn’t told a the amount of the order. Got home and sandwiches were COLD. 2 of the sandwich’s weren’t made right! Asked for 2 McChickens with only ketchup, mayo and pickle. But got 2 McChickens with cheese, mayo and pickle. I Only thing that was hot in our order was the fries.
Atmosphere: 1
Food: 1
Service: 1
E C
Wow...I'm impressed. The place looks amazing. The staff was fast and friendly and food tasted great. No workers on their phone or yelling and talking loud. Everyone working and doing their job. Excellent This has to be one of the top 10 McDonald's that I've been to. Highly Recommend 🌟 🌟 🌟 🌟 🌟
Atmosphere: 5
Food: 5
Service: 5
Rollie Remhof
Order taker had no personality. Requested mild picante sauce and got hot. Won't return to this store.
Atmosphere: 3
Food: 4
Service: 3
Katrina Bailey
Ordered a kids chicken nugget happy meal for my son, only to realize when we got all the way home they forgot the DAMN CHICKEN NUGGETS.
Thank you for being open on Thanksgiving for travelers. Service was great.
Atmosphere: 5
Food: 5
Service: 5
Just went through the drive-thru and I've never had a better experience at McDonald's. My food was fresh, hot and delicious. I ordered a bacon McDouble and the bacon was crispy and cooked to perfection, bun was toasted and it had the most perfect golden crust around the edges, you can tell when the fries have been sitting there too long and I'd say 90/100 times, when I order fries, I end up throwing them away because they're old and caked in salt. These fries were hot and crispy with the right amount of salt.
As for the service, it was quick, every single employee I interacted with were exceptionally polite. They were all smiling, laughing and I could tell they're all happy and they feel safe in their working environment which is so important for the sake of food quality and customer satisfaction. Give that manager a raise and recognition, he deserves it.
Atmosphere: 5
Food: 5
Service: 5
They serve cold food cant even wrap a sandwich right and sit in the back in plain view on their phones
Atmosphere: 1
Food: 1
Service: 1
I put in an order then got the notification it was ready, walked in and no food, all the workers didn’t have a clue about my order, I asked for a refund and they looked at me like I was crazy, they then refused to make my food even tho I had the order details in hand an showed them. It’s also difficult that none of them speak any English, I advise not going here cause the workers are lazy and u might not get your food
Atmosphere: 2
Food: 1
Service: 1
Normal. It's McDonald's.
Scamming on the Monopoly pieces. Withheld receipt to avoid getting reported. Didn’t get pieces on my 20 pc nuggets. 10/21/25
Atmosphere: 1
Food: 3
Service: 2
We were just in the drive thru ordered a quarter pounder with cheese meal..asked for our receipt was told it was in the bag we get a few miles away no receipt and some kind of spicy chicken sandwich..not what we ordered..a total waste of time and money..
Didn't get what I ordered. I will never go there again.
Food: 1
Service: 1
The McDonald’s in Columbus is extremely disappointing. I was there at 1:30 pm on Saturday, August 30th. No customers were in the restaurant. All of the employees in the back were talking between themselves. I ordered a hot fudge sundae on the touch screen since no one was in the front of the store to take my order. The screen said “Please take a tent and be seated. We will promptly bring you your order at your table”.
I sat for 20 minutes. Nothing happened. I went to the front and the employees were still talking. I asked “Is there a problem with my order?”. The employees then broke up and got me my order 20 minutes after I ordered it.
No apology, no free sundae. I am never returning to this Mc Dondald’s.
Atmosphere: 1
Food: 3
Service: 1
Worst I’ve been to service wise
One of the better hash browns I’ve had
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I placed an article through the drive-thru I ordered a number seven meal I asked everything to be made large everything was done right except number seven is chicken McNuggets I end up getting a number nine and I asked for barbecue sauce I was charged for this. When I called 15 minutes later somebody picks up and then I get this loud squelching noise in my ear not once not twice but three times I tried calling to get this fixed. There was still no answer nor did I speak to anybody that is one of the McDonald's I stop at on my way to and from Madison or from Watertown. Because of how I was treated and the order not being correct even though the board said that it was right for what I ordered I will never go back to that restaurant again. Really got me was this was only 7:00 at night.
Atmosphere: 1
Food: 3
Service: 1
Just went through drive thru, worse encounter ever!
Order was not repeated back.
Price was not told.
Got to the last window and still wasn’t told a the amount of the order.
Got home and sandwiches were COLD.
2 of the sandwich’s weren’t made right!
Asked for 2 McChickens with only ketchup, mayo and pickle. But got 2 McChickens with cheese, mayo and pickle.
I
Only thing that was hot in our order was the fries.
Atmosphere: 1
Food: 1
Service: 1
Wow...I'm impressed. The place looks amazing. The staff was fast and friendly and food tasted great.
No workers on their phone or yelling and talking loud. Everyone working and doing their job. Excellent
This has to be one of the top 10 McDonald's that I've been to.
Highly Recommend 🌟 🌟 🌟 🌟 🌟
Atmosphere: 5
Food: 5
Service: 5
Order taker had no personality. Requested mild picante sauce and got hot. Won't return to this store.
Atmosphere: 3
Food: 4
Service: 3
Ordered a kids chicken nugget happy meal for my son, only to realize when we got all the way home they forgot the DAMN CHICKEN NUGGETS.
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