We were just in the drive thru ordered a quarter pounder with cheese meal..asked for our receipt was told it was in the bag we get a few miles away no receipt and some kind of spicy chicken sandwich..not what we ordered..a total waste of time and money..
Jeff Blackley
Didn't get what I ordered. I will never go there again.
Food: 1
Service: 1
Tom Sendelbach
The McDonald’s in Columbus is extremely disappointing. I was there at 1:30 pm on Saturday, August 30th. No customers were in the restaurant. All of the employees in the back were talking between themselves. I ordered a hot fudge sundae on the touch screen since no one was in the front of the store to take my order. The screen said “Please take a tent and be seated. We will promptly bring you your order at your table”.
I sat for 20 minutes. Nothing happened. I went to the front and the employees were still talking. I asked “Is there a problem with my order?”. The employees then broke up and got me my order 20 minutes after I ordered it.
No apology, no free sundae. I am never returning to this Mc Dondald’s.
Atmosphere: 1
Food: 3
Service: 1
Marcus Aurileus
Worst I’ve been to service wise
One of the better hash browns I’ve had
Atmosphere: 1
Food: 3
Service: 1
patrick werner
I placed an article through the drive-thru I ordered a number seven meal I asked everything to be made large everything was done right except number seven is chicken McNuggets I end up getting a number nine and I asked for barbecue sauce I was charged for this. When I called 15 minutes later somebody picks up and then I get this loud squelching noise in my ear not once not twice but three times I tried calling to get this fixed. There was still no answer nor did I speak to anybody that is one of the McDonald's I stop at on my way to and from Madison or from Watertown. Because of how I was treated and the order not being correct even though the board said that it was right for what I ordered I will never go back to that restaurant again. Really got me was this was only 7:00 at night.
Atmosphere: 1
Food: 3
Service: 1
Nathan Steele
Just went through drive thru, worse encounter ever! Order was not repeated back. Price was not told. Got to the last window and still wasn’t told a the amount of the order. Got home and sandwiches were COLD. 2 of the sandwich’s weren’t made right! Asked for 2 McChickens with only ketchup, mayo and pickle. But got 2 McChickens with cheese, mayo and pickle. I Only thing that was hot in our order was the fries.
Atmosphere: 1
Food: 1
Service: 1
E C
Wow...I'm impressed. The place looks amazing. The staff was fast and friendly and food tasted great. No workers on their phone or yelling and talking loud. Everyone working and doing their job. Excellent This has to be one of the top 10 McDonald's that I've been to. Highly Recommend 🌟 🌟 🌟 🌟 🌟
Atmosphere: 5
Food: 5
Service: 5
Rollie Remhof
Order taker had no personality. Requested mild picante sauce and got hot. Won't return to this store.
Atmosphere: 3
Food: 4
Service: 3
Katrina Bailey
Ordered a kids chicken nugget happy meal for my son, only to realize when we got all the way home they forgot the DAMN CHICKEN NUGGETS.
JP
The inside of this location is absolutely abysmal, every table dirty, nothing restocked, trash overflowing the bins. I would avoid entering this location, at least you can turn a blind eye in the drive thru.
I hate it my food was cold and why do I have to wait 10 minutes just for 1 ranch
Mike B Petersen
A decent McDonald's but not one of the better ones. ie fries a bit older than desired, qtr-pounder with no lettuce though extra onions were seemingly added to compensate.
Atmosphere: 3
Food: 3
Service: 4
Brenda Goldade
This store always has the best bacon bagel!
Atmosphere: 5
Food: 5
Service: 5
Tiara Wandsnider
Really rude condescending staff. They’ve messed up my food a few times and I’ve politely just tried to get the correct order I paid for. Most of the staff don’t speak much English so I don’t know how much they understood. But they knew enough to talk to me like I didn’t know how to order an orange juice with my breakfast instead of the coke they tried to shove at me. Just don’t go there. Unless you speak fluid Spanish. They take no accountability.
I even tried calling the store to get things fixed and no one ever answers. So if you want your food fixed you have to take time and gas out of your day to get it corrected. Never again.
Al Schafer
The most inhuman fast food experience man can have.
We were just in the drive thru ordered a quarter pounder with cheese meal..asked for our receipt was told it was in the bag we get a few miles away no receipt and some kind of spicy chicken sandwich..not what we ordered..a total waste of time and money..
Didn't get what I ordered. I will never go there again.
Food: 1
Service: 1
The McDonald’s in Columbus is extremely disappointing. I was there at 1:30 pm on Saturday, August 30th. No customers were in the restaurant. All of the employees in the back were talking between themselves. I ordered a hot fudge sundae on the touch screen since no one was in the front of the store to take my order. The screen said “Please take a tent and be seated. We will promptly bring you your order at your table”.
I sat for 20 minutes. Nothing happened. I went to the front and the employees were still talking. I asked “Is there a problem with my order?”. The employees then broke up and got me my order 20 minutes after I ordered it.
No apology, no free sundae. I am never returning to this Mc Dondald’s.
Atmosphere: 1
Food: 3
Service: 1
Worst I’ve been to service wise
One of the better hash browns I’ve had
Atmosphere: 1
Food: 3
Service: 1
I placed an article through the drive-thru I ordered a number seven meal I asked everything to be made large everything was done right except number seven is chicken McNuggets I end up getting a number nine and I asked for barbecue sauce I was charged for this. When I called 15 minutes later somebody picks up and then I get this loud squelching noise in my ear not once not twice but three times I tried calling to get this fixed. There was still no answer nor did I speak to anybody that is one of the McDonald's I stop at on my way to and from Madison or from Watertown. Because of how I was treated and the order not being correct even though the board said that it was right for what I ordered I will never go back to that restaurant again. Really got me was this was only 7:00 at night.
Atmosphere: 1
Food: 3
Service: 1
Just went through drive thru, worse encounter ever!
Order was not repeated back.
Price was not told.
Got to the last window and still wasn’t told a the amount of the order.
Got home and sandwiches were COLD.
2 of the sandwich’s weren’t made right!
Asked for 2 McChickens with only ketchup, mayo and pickle. But got 2 McChickens with cheese, mayo and pickle.
I
Only thing that was hot in our order was the fries.
Atmosphere: 1
Food: 1
Service: 1
Wow...I'm impressed. The place looks amazing. The staff was fast and friendly and food tasted great.
No workers on their phone or yelling and talking loud. Everyone working and doing their job. Excellent
This has to be one of the top 10 McDonald's that I've been to.
Highly Recommend 🌟 🌟 🌟 🌟 🌟
Atmosphere: 5
Food: 5
Service: 5
Order taker had no personality. Requested mild picante sauce and got hot. Won't return to this store.
Atmosphere: 3
Food: 4
Service: 3
Ordered a kids chicken nugget happy meal for my son, only to realize when we got all the way home they forgot the DAMN CHICKEN NUGGETS.
The inside of this location is absolutely abysmal, every table dirty, nothing restocked, trash overflowing the bins. I would avoid entering this location, at least you can turn a blind eye in the drive thru.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
I hate it my food was cold and why do I have to wait 10 minutes just for 1 ranch
A decent McDonald's but not one of the better ones. ie fries a bit older than desired, qtr-pounder with no lettuce though extra onions were seemingly added to compensate.
Atmosphere: 3
Food: 3
Service: 4
This store always has the best bacon bagel!
Atmosphere: 5
Food: 5
Service: 5
Really rude condescending staff. They’ve messed up my food a few times and I’ve politely just tried to get the correct order I paid for. Most of the staff don’t speak much English so I don’t know how much they understood. But they knew enough to talk to me like I didn’t know how to order an orange juice with my breakfast instead of the coke they tried to shove at me. Just don’t go there. Unless you speak fluid Spanish. They take no accountability.
I even tried calling the store to get things fixed and no one ever answers. So if you want your food fixed you have to take time and gas out of your day to get it corrected. Never again.
The most inhuman fast food experience man can have.
Atmosphere: 1
Food: 4
Service: 1
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