I get this is a Dunkin’ and Baskin Robbin’s but the fact that I can walk in and not be addressed at all for over 20 mins as car after car after car goes through the drive thru is absolutely beyond ridiculous and rude to your walk in customers. When I got here there were 3 cars in line, and by the time I was even greeted or acknowledged more than 10 additional cars went through. Staff your location better, maybe split attention to walk in customers too. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Sarah Adderson
I was in the bathroom, and i overheard a lady yelling at their children workers to clean. Everything was already pretty much cleaned when i checked. Either way if it wasnt, thats no way to talk to anyone, especially children.
Kiara Anderson
they are the sweetest people ever at this location. love going through drive thru. they write cute sayings on the cups.
Atmosphere: 5
Food: 5
Service: 5
Kyle
Food took a long time in drive thru, much long than any dunkin I have ever been to. Sandwich looked pretty burnt, and unfortunately it tasted very burnt as well.
Food: 2
Service: 3
Mandi Welk
I go here a lot and every time I am more and more disappointed. This morning I ordered a coffee and it was just a hot coffee, but it was not even close to being warm. The donut holes were hard and the lady didn’t even say two words to me. I said thank you and have a nice day and nothing from her. I took my coffee home and didn’t even drink it. The line is always super long and that is great but why should anyone pay for a hot coffee only to have it cold. So disappointed.
Food: 1
Service: 1
Jolie Zevallos
Did the drive thru today and it was great service and pleasant service. Would visit this location again. My drink was great and the food was delicious. Went around 900 am.
Atmosphere: 5
Food: 5
Service: 5
Kyle Wokatsch
Staff was very friendly, made my latte to perfection and did so in great timing. I'll be stopping back here for sure.
Atmosphere: 5
Food: 5
Service: 5
Mariah Crossman
I ordered an iced matcha latte from this location. The line was long so while I was waiting in line I decided to use the mobile app and order my drink. I even added a 18% tip to my bill. I didn’t end up trying the drink until I got onto the interstate so at this point I couldn’t turn around. But my drink was made completely wrong. They added coffee with the matcha instead of using milk to make the matcha. I’m very upset especially after waiting 20 mins in line and this is why I don’t usually tip. Please train your employees on how to make drinks correctly.
Food: 1
Service: 3
tashadeee
Clean and efficient. But order was wrong. Bathrooms were nice.
Samuel Garica
Me personally there is nothing I hate more than disgusting sugary high calorie milkshakes posing as coffee. But thanks to the absolute outstanding service that I received from the worker Cristabelle my views on not only Dunkin’ have changed but my outlook on life itself and my relationship with my father in heaven God himself. The presence of cristabelle Brightened not only my day but my path and pursuits in life. I feel a new sense of worth and value, it was given from the worker that made me feel seen, and understood. When I got home, I flushed all my pills down the toilet, I was no longer contemplating making that decision. I choose life, I have found life. I soon as I got home, I remembered what my grandma told me. She said she found her life in Jesus. I too have put my sinful life behind me and now preach the gospel to the oppressed Chinese on my ministry path. Thank you Dunkin’ but even more thank you cristabelle.
I still think about the last time I went to dunkin at this location, genuinely such a good experience I walked out of there with a smile on my face and a slip in my step. The people there seemed to genuinely care, the cashier Christabel was new and training but she did so well and was so kind, helpful, and understanding. She made a BOMB drink as well. They clearly have great hires! Gives me hope for this new generation! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Karen Gomez
Worst Dunkin I’ve ever been too! I made my mobile order at 10:43am and now it’s 11:45am and I am still waiting for my food. There’s is no sense of emergency or anything from the kids working inside no one has told me if there’s something wrong with the other nothing …
Service: 1
Ryan Biesheuvel
We literally were asked to wait 1 second when we pulled up to the drive thru speaker, watch the 1 and only car ahead of us pull up to the 1st window, pay, pull to 2nd window, wait for their food and then we were helped at the speaker after that car left.
Atmosphere: 1
Service: 1
Andy Knutson
You don’t have certain donuts or are always “out”. And Please stop putting donuts in a small bag. All of the frosting ends up sticking inside the bag and ruins all the donuts. Kwik trip it is from now on!
I get this is a Dunkin’ and Baskin Robbin’s but the fact that I can walk in and not be addressed at all for over 20 mins as car after car after car goes through the drive thru is absolutely beyond ridiculous and rude to your walk in customers. When I got here there were 3 cars in line, and by the time I was even greeted or acknowledged more than 10 additional cars went through.
Staff your location better, maybe split attention to walk in customers too. I will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
I was in the bathroom, and i overheard a lady yelling at their children workers to clean. Everything was already pretty much cleaned when i checked. Either way if it wasnt, thats no way to talk to anyone, especially children.
they are the sweetest people ever at this location. love going through drive thru. they write cute sayings on the cups.
Atmosphere: 5
Food: 5
Service: 5
Food took a long time in drive thru, much long than any dunkin I have ever been to. Sandwich looked pretty burnt, and unfortunately it tasted very burnt as well.
Food: 2
Service: 3
I go here a lot and every time I am more and more disappointed. This morning I ordered a coffee and it was just a hot coffee, but it was not even close to being warm. The donut holes were hard and the lady didn’t even say two words to me. I said thank you and have a nice day and nothing from her. I took my coffee home and didn’t even drink it. The line is always super long and that is great but why should anyone pay for a hot coffee only to have it cold. So disappointed.
Food: 1
Service: 1
Did the drive thru today and it was great service and pleasant service. Would visit this location again. My drink was great and the food was delicious. Went around 900 am.
Atmosphere: 5
Food: 5
Service: 5
Staff was very friendly, made my latte to perfection and did so in great timing. I'll be stopping back here for sure.
Atmosphere: 5
Food: 5
Service: 5
I ordered an iced matcha latte from this location. The line was long so while I was waiting in line I decided to use the mobile app and order my drink.
I even added a 18% tip to my bill. I didn’t end up trying the drink until I got onto the interstate so at this point I couldn’t turn around. But my drink was made completely wrong. They added coffee with the matcha instead of using milk to make the matcha. I’m very upset especially after waiting 20 mins in line and this is why I don’t usually tip. Please train your employees on how to make drinks correctly.
Food: 1
Service: 3
Clean and efficient. But order was wrong. Bathrooms were nice.
Me personally there is nothing I hate more than disgusting sugary high calorie milkshakes posing as coffee. But thanks to the absolute outstanding service that I received from the worker Cristabelle my views on not only Dunkin’ have changed but my outlook on life itself and my relationship with my father in heaven God himself. The presence of cristabelle Brightened not only my day but my path and pursuits in life. I feel a new sense of worth and value, it was given from the worker that made me feel seen, and understood. When I got home, I flushed all my pills down the toilet, I was no longer contemplating making that decision. I choose life, I have found life. I soon as I got home, I remembered what my grandma told me. She said she found her life in Jesus. I too have put my sinful life behind me and now preach the gospel to the oppressed Chinese on my ministry path. Thank you Dunkin’ but even more thank you cristabelle.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
I still think about the last time I went to dunkin at this location, genuinely such a good experience I walked out of there with a smile on my face and a slip in my step. The people there seemed to genuinely care, the cashier Christabel was new and training but she did so well and was so kind, helpful, and understanding. She made a BOMB drink as well. They clearly have great hires! Gives me hope for this new generation! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Worst Dunkin I’ve ever been too! I made my mobile order at 10:43am and now it’s 11:45am and I am still waiting for my food. There’s is no sense of emergency or anything from the kids working inside no one has told me if there’s something wrong with the other nothing …
Service: 1
We literally were asked to wait 1 second when we pulled up to the drive thru speaker, watch the 1 and only car ahead of us pull up to the 1st window, pay, pull to 2nd window, wait for their food and then we were helped at the speaker after that car left.
Atmosphere: 1
Service: 1
You don’t have certain donuts or are always “out”. And Please stop putting donuts in a small bag. All of the frosting ends up sticking inside the bag and ruins all the donuts. Kwik trip it is from now on!
Atmosphere: 1
Food: 1
Service: 1
Bought a medium got a small 🤣
Atmosphere: 2
Food: 2
Service: 1
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