Hello. I would like to share I had a fantastic experience with this young man. He expressed every quality you want in customer service. He served my #8 billy club with a smile and I could tell he made it with love and hard work! Nice job jimmy keep hiring people like him! I think his name was Joe, this was a couple days ago. I’m writing this because I was just thinking of him and it brought a smile to my face (mostly the delicious Billy club).
Atmosphere: 3
Food: 5
Service: 5
Madison Dier
Came through the drive through and Gavin was so sweet and was so kind to us after it was very obvious my friend and I had both been crying ❤️ excellent customer service
Service: 5
Katy LaBuda
The toasted sandwich was tasty. I ordered online and specifically indicated NOT to leave the order at the front door. Review of doorbell camera shows the driver barely knocked on the door, definitely didn't ring the doorbell. Food was left outside for 25 minutes before I realized it was there. No phone notification either. Sandwich was cold and lemonade was warm. I wish I could change the tip I added to the order!
Atmosphere: 3
Food: 5
Service: 1
Chris
$26 for 2 sandwiches with chips and they forgot my chips. Absolutely ridiculous price. I see why the parking lot and drive thru were empty. I can get 2 specialty burgers with fries and a drink for the price of one sandwich! And how much you wanna bet you don't pay your employees? Major corporate greed. Will never come here again. And by the emptiness of your parking lot I think a bunch of people feel the same!!!!
Alan Klosiewski
Drive thru was a mess. I think the dude handing our orders was stoned. Took forever!!!!!!!!!!!!!!!!!!!!!!!!!!!@@@@
Food: 5
Service: 1
Teresa Benson
A good meal break option midway between Milwaukee and Madison. Clean. Consistent JJ franchise menu.
Atmosphere: 4
Food: 4
Service: 4
Karen Nehring
30 minutes in line at drive through behind 4 cars...I have my sandwiches. Out of italian bread and sandwichs were less than Jimmy John's reputation.
Jesse Carabello
The girl that works at this location in the afternoon she's extremely rude she continues to cut customers off while they are talking
Tannen Skriver
I come in here to get a veggie unwich with jalapeno peppers pretty regularly and it's been a solid experience every time. I can tell there's people who care about their work here and I hope to see more five-star reviews to boost the rating back up!
I placed an order online, was never informed that the wait time was greater than an hour. I had to call for an update (at the hour mark) and was told they didn't even have a driver yet (via Uber Eats) assigned. sadly disappointed in the lack of communication and customer care 😞 Food is great....so this was deeply disappointing in how it was handled.
Lucas Harper
I've never been here but I don't like it.
Atmosphere: 2
Food: 1
Service: 2
Jeff Otto
How are you always out of bread? Kind of like an oil change business being out of oil. Happened to me maybe 4 times now. I give up. Unreliable.
Food: 4
Service: 2
Ryan Craffey
Don’t go after dinner unless you’re willing to roll the dice on food poisoning. They pre-close shamelessly: everything is out of the cold line, sitting for hours on the counter just to save a few minutes’ worth of cleaning after close. Gross.
Good Food
Atmosphere: 3
Food: 4
Service: 4
Hello. I would like to share I had a fantastic experience with this young man. He expressed every quality you want in customer service. He served my #8 billy club with a smile and I could tell he made it with love and hard work! Nice job jimmy keep hiring people like him! I think his name was Joe, this was a couple days ago. I’m writing this because I was just thinking of him and it brought a smile to my face (mostly the delicious Billy club).
Atmosphere: 3
Food: 5
Service: 5
Came through the drive through and Gavin was so sweet and was so kind to us after it was very obvious my friend and I had both been crying ❤️ excellent customer service
Service: 5
The toasted sandwich was tasty. I ordered online and specifically indicated NOT to leave the order at the front door. Review of doorbell camera shows the driver barely knocked on the door, definitely didn't ring the doorbell. Food was left outside for 25 minutes before I realized it was there. No phone notification either. Sandwich was cold and lemonade was warm. I wish I could change the tip I added to the order!
Atmosphere: 3
Food: 5
Service: 1
$26 for 2 sandwiches with chips and they forgot my chips. Absolutely ridiculous price. I see why the parking lot and drive thru were empty. I can get 2 specialty burgers with fries and a drink for the price of one sandwich! And how much you wanna bet you don't pay your employees? Major corporate greed. Will never come here again. And by the emptiness of your parking lot I think a bunch of people feel the same!!!!
Drive thru was a mess. I think the dude handing our orders was stoned. Took forever!!!!!!!!!!!!!!!!!!!!!!!!!!!@@@@
Food: 5
Service: 1
A good meal break option midway between Milwaukee and Madison. Clean. Consistent JJ franchise menu.
Atmosphere: 4
Food: 4
Service: 4
30 minutes in line at drive through behind 4 cars...I have my sandwiches. Out of italian bread and sandwichs were less than Jimmy John's reputation.
The girl that works at this location in the afternoon she's extremely rude she continues to cut customers off while they are talking
I come in here to get a veggie unwich with jalapeno peppers pretty regularly and it's been a solid experience every time. I can tell there's people who care about their work here and I hope to see more five-star reviews to boost the rating back up!
Restaurantji Recommends
Most ride staff and the food is mediocre at best
I placed an order online, was never informed that the wait time was greater than an hour. I had to call for an update (at the hour mark) and was told they didn't even have a driver yet (via Uber Eats) assigned. sadly disappointed in the lack of communication and customer care 😞
Food is great....so this was deeply disappointing in how it was handled.
I've never been here but I don't like it.
Atmosphere: 2
Food: 1
Service: 2
How are you always out of bread? Kind of like an oil change business being out of oil. Happened to me maybe 4 times now. I give up. Unreliable.
Food: 4
Service: 2
Don’t go after dinner unless you’re willing to roll the dice on food poisoning. They pre-close shamelessly: everything is out of the cold line, sitting for hours on the counter just to save a few minutes’ worth of cleaning after close. Gross.
Atmosphere: 1
Food: 1
Service: 1
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