McDonald's

401 W Cottage Grove Rd, Cottage Grove
(608) 839-1803

Recent Reviews

Jkobski

Not a good location. Overcharges you, routinely messes up orders, and the quality of the food is awful. Even for a McDonald's, this is very rough. Sloppy and gross. Avoid at all costs.McDonald's Corporate will jump to make your experience better. They take a while to respond - a few weeks, and they need to send reimbursements in the mail, so it takes a good month to get this sorted, but they will make it right in the long run. This location - not the best - But Jessica - the Customer Recovery Supervisor for McDonald’s Restaurants of Southeast Wisconsin? She's the best <3

Atmosphere: 1

Food: 1

Service: 1

Glen Sersted

Kid-friendliness: Not really kid friendly, doesn't have changing tables in either restroom.

Atmosphere: 2

Food: 3

Service: 2

rosario rios

cold food, poor customer service skills.

Atmosphere: 2

Food: 2

Service: 2

Greg Stebbins

Always pretty quick service!!

Atmosphere: 5

Food: 5

Service: 5

Christy B

Food quality is really poor at this location. Seems nothing is fresh and has been sitting way beyond the point where it should have been thrown out. Many other choices in CG, go elsewhere for a quick meal.

Maurice Moortgat

Good food and service.

Atmosphere: 5

Food: 5

Service: 5

Crystal

Seriously...do you get hired here if you have the worst customer service skills?! I have tried to give this place a chance but it's terrible. They don't greet you or say anything really. I had a custom order, requested no pickles. I got both cheeseburgers with the no pickle tag and they both had pickles on them! The last time I ordered cheeseburgers they forgot the burger. No joke. I can't tell you how many times I have ordered and items were forgotten. Not worth time or money going to this location.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: French Fries

Windows Dylan (WindowsDylan)

Was served TWO ranch dressing cups, both were spoiled. They smelled different and one was even chunky. Needless to say I will drive to a different location from now on.

Alex B

Lots of bugs. The ice cream and Frapee machine never works.

Atmosphere: 1

Food: 3

Service: 2

Cloe Zindars

Terrible customer service! Whoever was at the speaker in the drive thru was okay but the guy at the window was rude. Never said hi or thank you and handed us the wrong order. Receipt was correct however it was an entirely different order. Definitely not

Atmosphere: 1

Food: 2

Service: 1

Tim

Small restaurant but the breakfast was good. They did not give me my sauce with my borrito however, and the staff does not treat you as a person but rather a number.

Atmosphere: 1

Food: 5

Service: 1

Reviewer Anonymous

"We don't have any ice cream"....How do you not have ANY ice cream...?!?! This has happened the last two times we have gone to this location.

Grant

Easily the absolute worst McDonald's I've ever been to by a long shot. Every single time there is an issue, or we sit waiting for 20 minutes, order still comes out incorrect. I have no idea how this location has remained to stay open for long. This location should be bulldozed.

Atmosphere: 1

Food: 1

Service: 1

Patricia Winter

Very slow service sometimes don't get what you order always a

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Sausage Burrito

Jamie Edison

I was just there 10 minutes ago.. they “close” at 11… it was 10:45 and no one even came to the speaker to answer. I get it’s close to closing but y’all ain’t closed YET!! Come one dude. This is why I hate living in a small town cuz they don’t care about 1 review like this.

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