Dunkin'
6250 S Packard Ave, Cudahy
(224) 471-4816
Recent Reviews
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The staff are always so friendly and willing to help.
Service: 5
Customer service was fine until we pulled up I paid with my phone and he grabbed it out of my hand without telling me that we had to have it in the building. Was not okay with that. Other than that food was solid, would come again.
Atmosphere: 5
Food: 5
Service: 3
Went through the drive-thru around 9-10 pm for 2 iced chai lattes and the man taking my order thought we wanted french vanilla in it. We never said anything about french vanilla and even when i went inside he wanted to point fingers and blame my mother who was listing off what i told her to say. Again, she never said anything about french vanilla. He was extremely rude about fixing my drinks. Horrible experience. This place is not worth spending your money at.
Atmosphere: 1
Food: 2
Service: 1
A really nice place to get a coffee and have a conversation.
Atmosphere: 5
Food: 5
Service: 5
There's no way there is any espresso in this drink. They made it SO quick theres no way shots were pulled. Almost 7 dollars for milk! I only tried Dunkin because I moved and don't have time to drive to Starbucks. I'll have to just settle for my nespresso.
Don’t bother trying to order a different cheese on your sandwich because they will never once make it correctly. Once the worker at the drive thru actually noticed it was wrong but asked me if it mattered. This Dunkin’ is a bit of a mess.
Atmosphere: 3
Food: 2
Service: 3
I had a very unpleasant experience at the Dunkin’ Donuts in Cudahy. The guy at the drive-thru window was extremely rude when handing me my change, which was already short because he didn’t have enough change — but that’s not my problem as a customer. On top of that, he handed me my donut bag without even looking at me, practically tossing it between the window and my car, which was very disrespectful. To make matters worse, when I ate my French Cruller donut, it tasted terrible — plain, stale, and with no sugar at all. Overall, this was a really bad experience, both with the service and the food.
Food: 1
Service: 1
Good customer
Atmosphere: 5
Food: 5
Service: 5
So cool it's open 24 hrs
Atmosphere: 5
Food: 5
Service: 5
Since the staff just stares at you when you walk in and they don’t say anything, I had enough time to look around the store and found a bunch of different flies and bugs in the donut stand. Staff is extremely rude, unhelpful and unpleasant. 0 stars
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is the worst Dunkin’ Donuts I’ve ever had. They are awful. The people who run it do not have any business doing so. They make the wrong coffee ignoring allergies. They never have anything at the store it’s always empty. They don’t know how to help it even talk to people. Needs to be closed and turned into something better
Atmosphere: 1
Food: 1
Service: 1
Person operating the drive thru was rude.
Atmosphere: 3
Food: 4
Service: 2
Friendly and professional atmosphere!
Atmosphere: 5
Food: 5
Service: 5
I'm only rating drive-thru as I've never set foot inside. First off, It's open 24hrs which is great for my early days. Service is friendly and fast. Though I'm good with accents, I have to ask to repeat more slowly because I have a bit of a processing bug in my hearing software. Nobody's fault, but worth mentioning. They sometimes run out of a specific thing, but that's to be expected anywhere. Overall I highly recommend this place if you need a quick drink or bite.
Food: 5
Service: 5
I’m genuinely disappointed with my recent visit to this Dunkin’ Donuts location. I asked for a simple cup of water and was surprised to see a $1.05 charge. Water is a basic courtesy at most food establishments, especially when you’re already purchasing something else (which I did).
I understand pricing policies may vary, but charging over a dollar for tap water feels excessive and a bit greedy. It’s a small thing, but it left a sour impression. I hope management reconsiders this policy, because it doesn’t reflect the kind of customer care I expect from a well-known brand like Dunkin’.
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