I cannot tell you how much I appreciate the staff at this location, making it right when technology doesn’t work in your favor! Thank you so much
Erik Mathys
This happened 5/18. Arrived at the drive-thru at around 7:40pm. Waited several minutes for the vehicle (only one in the drive thru) to order, pulled up to order, waited several more minutes for someone to take my order. Waited 15 minutes for the car in front of me to pull away. Got to the window, paid for my order, then waited for my food. First got the drinks, 1 chocolate shake reg, that was correct, was handed a reg root beer float, I told the person that was incorrect, that it was supposed to be a large root beer cream shake, they then told me that I could keep it because they couldn't take it back once they handed it to me. At this point I should have checked my receipt. I clearly ordered a large root beer cream shake, but was only charged for a regular. After waiting for that to get corrected, they asked me if they had charged me for the food. I said yes. Waited some more and got a 3/4 full cream shake. Waited some more, they came back and asked why I was still there. I said, I didn't get my food. They acted shocked (same person this whole time) and asked again if I had paid for my food. Finally get my at 8:10pm. I am beyond unhappy at this point and drive off. Not realizing they did not give me the driver for my daughter's kids meal. I glanced over, saw three drink containers and took off. I have attached a pictures of what they considered a 5 piece chicken tenders. The one on the left is the only piece bigger than a nugget sized piece of chicken. Also, the chicken was stone cold by the time I got home 5 minutes later. Nothing like being charged $11 for cold leftover pieces of chicken tenders. I am sure I was not the only one that had a bad experience last night, as there were several people that looked annoyed waiting in the restaurant. While I was in line waiting, I watched one employee spend the entire time I was there stocking drink lids and another just standing around drinking soda or some other drink that they refilled twice.
Kimberly Brezinski
We were a frequent customer of this location. But we will no longer be going there. My son’s cheeseburgers were cold. My bacon double cheeseburger had only one piece of bacon on it and was cold. I mean as cold as the mayo that was put on it. same with my son‘s cheeseburgers they were that cold. And the fries were so old they tasted like cardboard. I called them to ask for either some coupons to be sent to me and they told me the only ones that they could give me where the flyers that they send out in the mail. I’m sorry but they lost a customer very dissatisfied.
Brandon Vlasak
Nice staff, good food
BYU
The food was good, hot and fast
Jolie Foreman
Trish was excellent! The food was great.
William
Trish payed for my meal. Very friendly and kind
Troy Gossen
The employees were very professional and polite, serves was great and Trish, Cheyenne and Kenny did awesome job as a team. Keep up the great work!
Stephanie Gossen
Cheyenne and Trish were great! The food was fresh and delicious!
Hey this staff James and his mager Trish was very nice and slow talker which is very good with slow learning like me and Kenny was nice too
Henry Watkins
Great experience good food great customer service
Brooke Uhl
Very helpful. They gave me an extra bag for my food so I could separate it.
jeanne reinke
Staff was awesome. Pleasant, helpful and friendly. Great customer service!
Michelle Mahany
The service was great, but the food was awful! The burgers and the Root beer floats tasted funny, for lack of a better description they tasted dirty. The cheese curds were super greasy.
I cannot tell you how much I appreciate the staff at this location, making it right when technology doesn’t work in your favor! Thank you so much
This happened 5/18. Arrived at the drive-thru at around 7:40pm. Waited several minutes for the vehicle (only one in the drive thru) to order, pulled up to order, waited several more minutes for someone to take my order. Waited 15 minutes for the car in front of me to pull away. Got to the window, paid for my order, then waited for my food. First got the drinks, 1 chocolate shake reg, that was correct, was handed a reg root beer float, I told the person that was incorrect, that it was supposed to be a large root beer cream shake, they then told me that I could keep it because they couldn't take it back once they handed it to me. At this point I should have checked my receipt. I clearly ordered a large root beer cream shake, but was only charged for a regular. After waiting for that to get corrected, they asked me if they had charged me for the food. I said yes. Waited some more and got a 3/4 full cream shake. Waited some more, they came back and asked why I was still there. I said, I didn't get my food. They acted shocked (same person this whole time) and asked again if I had paid for my food. Finally get my at 8:10pm. I am beyond unhappy at this point and drive off. Not realizing they did not give me the driver for my daughter's kids meal. I glanced over, saw three drink containers and took off. I have attached a pictures of what they considered a 5 piece chicken tenders. The one on the left is the only piece bigger than a nugget sized piece of chicken. Also, the chicken was stone cold by the time I got home 5 minutes later. Nothing like being charged $11 for cold leftover pieces of chicken tenders. I am sure I was not the only one that had a bad experience last night, as there were several people that looked annoyed waiting in the restaurant. While I was in line waiting, I watched one employee spend the entire time I was there stocking drink lids and another just standing around drinking soda or some other drink that they refilled twice.
We were a frequent customer of this location. But we will no longer be going there. My son’s cheeseburgers were cold. My bacon double cheeseburger had only one piece of bacon on it and was cold. I mean as cold as the mayo that was put on it. same with my son‘s cheeseburgers they were that cold. And the fries were so old they tasted like cardboard. I called them to ask for either some coupons to be sent to me and they told me the only ones that they could give me where the flyers that they send out in the mail. I’m sorry but they lost a customer very dissatisfied.
Nice staff, good food
The food was good, hot and fast
Trish was excellent! The food was great.
Trish payed for my meal. Very friendly and kind
The employees were very professional and polite, serves was great and Trish, Cheyenne and Kenny did awesome job as a team. Keep up the great work!
Cheyenne and Trish were great! The food was fresh and delicious!
10/10 made the floats so fun for my kids!
Restaurantji Recommends
Hey this staff James and his mager Trish was very nice and slow talker which is very good with slow learning like me and Kenny was nice too
Great experience good food great customer service
Very helpful. They gave me an extra bag for my food so I could separate it.
Staff was awesome. Pleasant, helpful and friendly. Great customer service!
The service was great, but the food was awful!
The burgers and the Root beer floats tasted funny, for lack of a better description they tasted dirty. The cheese curds were super greasy.
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