As a team we order game day subs weekly. Sometimes they are super fresh, but the next it's like day old.. very inconsistent..but the staff is super friendly But get rid of the delivery fee already!
Tanner Ewing
Absolute horrible experience with this restaurant every single time I order. The driver always forgets things always late and the staff is extremely rude.
Jim Severson
Couldn't get my order right had me bring it back over cut it in half because one half was supposed be with everything that comes on it other half supposed be no lettuce no mayo add onions the whole thing was this way so she handle it was so bad won't go back if she's working because I'm not happy at all!! And if I get sick for handling my food twice I will sue jimmy john's
Sue A.
Ordered a sandwich with extra cheese and was charged $2.20 extra for it. When I got the sandwich home and opened it up there was NO CHEESE. Not only was it disappointing to have no cheese they ripped me off for $2.20. This isn’t the first time they’ve messed up my order. I’m done with this place.
Wendy Grunewald
Usually frequent to this store two to three times a month and every time is a positive experience. A great bunch of people working there. Thank you!
Logan Morehouse
waited 45 minutes just for my chips to be forgotten
Service: 1
Matt
Like everything, the prices are outrageous. $30+ for me and my wife to have a simple sub, chips and drink. What is really offensive is the tipping. You are not a restaurant that waits on tables. You should not tip for ordering "freaky fast" subs at the counter. The card machine throws the tip % in your face. Then to select nothing you have to hit "other," press zero, then it recalculates (to the same amount) and you have to swipe your card again. Basically in attempt to make customers feel guilty about not tipping employees who get an hourly wage to make subs. I tip good for someone who waits on me in a restaurant. Tipping is out of control in this country. Out of control. In addition, where Jimmy John's drops the ball with their food is the cheese. It is a paper thin, transparent slice. Im sure adding extra will be another $5.
rob pagnucci
When you order online, start the order when you get it. Don’t wait until the online order shows up at the door and ask what you ordered. What’s the point of using the app?
We waited an hour and a half for our “freaky fast subs”. I called the restaurant to check on my order (45 minutes after we ordered) and we were told they were on their way. We continued to wait, so I called back 1.5 hours after I ordered. The manager, Sarah proceeded to tell me there was a warning stating there was a long delivery time and she actually hung up on me.We received damp subs that we ended up throwing awayI never received a message about the long delivery time in addition I have an email that clearly states it would be a 30 minute delivery.I would recommend avoiding this location and try one of the other small businesses in town.
Food: 1
Service: 1
Shelly Klubertanz
We waited 1.5 hours for our delivery. Our subs arrived damp and definitely not fresh. When I called to ask for a refund/or new subs I could pick up, I was hung up on by the female answering the phone.
Tom Loss
Don't go near this place. We had to change our order and they did the refund wrong and refused to correct their mistake. So we are dealing with the bank to get our money back. $200 plus dollars. Train you employees.
Atmosphere: 2
Food: 4
Service: 1
Ernesto Escobedo
We were in a hurry for a large order , in and out on 15 min . Best service ever.
Atmosphere: 5
Food: 5
Service: 5
John J
Not a good experience - Ordered a #9 Italian sub - plain "regular"bread - and clearly specified NO ONIONS ..... They requested a tip at payment even before yo see or eat it...purely counter ordering, counter pick up process.... Gave them a 10% tip ((( amazing they have the gall to suggest more for purely counter service) Got home miles away - discovered the sandwich had ONIONS in it.... I can't take onions .... They ruined my sandwich.... got a tip .... $10 for a bad sandwich ! - never again !!
As a team we order game day subs weekly.
Sometimes they are super fresh, but the next it's like day old.. very inconsistent..but the staff is super friendly
But get rid of the delivery fee already!
Absolute horrible experience with this restaurant every single time I order. The driver always forgets things always late and the staff is extremely rude.
Couldn't get my order right had me bring it back over cut it in half because one half was supposed be with everything that comes on it other half supposed be no lettuce no mayo add onions the whole thing was this way so she handle it was so bad won't go back if she's working because I'm not happy at all!! And if I get sick for handling my food twice I will sue jimmy john's
Ordered a sandwich with extra cheese and was charged $2.20 extra for it. When I got the sandwich home and opened it up there was NO CHEESE. Not only was it disappointing to have no cheese they ripped me off for $2.20. This isn’t the first time they’ve messed up my order. I’m done with this place.
Usually frequent to this store two to three times a month and every time is a positive experience. A great bunch of people working there. Thank you!
waited 45 minutes just for my chips to be forgotten
Service: 1
Like everything, the prices are outrageous. $30+ for me and my wife to have a simple sub, chips and drink. What is really offensive is the tipping. You are not a restaurant that waits on tables. You should not tip for ordering "freaky fast" subs at the counter. The card machine throws the tip % in your face. Then to select nothing you have to hit "other," press zero, then it recalculates (to the same amount) and you have to swipe your card again. Basically in attempt to make customers feel guilty about not tipping employees who get an hourly wage to make subs. I tip good for someone who waits on me in a restaurant. Tipping is out of control in this country. Out of control. In addition, where Jimmy John's drops the ball with their food is the cheese. It is a paper thin, transparent slice. Im sure adding extra will be another $5.
When you order online, start the order when you get it. Don’t wait until the online order shows up at the door and ask what you ordered. What’s the point of using the app?
Quick
Atmosphere: 5
Food: 5
Service: 5
Quick service
Restaurantji Recommends
We waited an hour and a half for our “freaky fast subs”. I called the restaurant to check on my order (45 minutes after we ordered) and we were told they were on their way. We continued to wait, so I called back 1.5 hours after I ordered. The manager, Sarah proceeded to tell me there was a warning stating there was a long delivery time and she actually hung up on me.We received damp subs that we ended up throwing awayI never received a message about the long delivery time in addition I have an email that clearly states it would be a 30 minute delivery.I would recommend avoiding this location and try one of the other small businesses in town.
Food: 1
Service: 1
We waited 1.5 hours for our delivery. Our subs arrived damp and definitely not fresh. When I called to ask for a refund/or new subs I could pick up, I was hung up on by the female answering the phone.
Don't go near this place. We had to change our order and they did the refund wrong and refused to correct their mistake. So we are dealing with the bank to get our money back. $200 plus dollars. Train you employees.
Atmosphere: 2
Food: 4
Service: 1
We were in a hurry for a large order , in and out on 15 min . Best service ever.
Atmosphere: 5
Food: 5
Service: 5
Not a good experience - Ordered a #9 Italian sub - plain "regular"bread - and clearly specified NO ONIONS ..... They requested a tip at payment even before yo see or eat it...purely counter ordering, counter pick up process.... Gave them a 10% tip ((( amazing they have the gall to suggest more for purely counter service) Got home miles away - discovered the sandwich had ONIONS in it.... I can't take onions .... They ruined my sandwich.... got a tip .... $10 for a bad sandwich ! - never again !!
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