Order took more than an hour and when it arrived, the pizza was stone cold. This is the second time this has happened. In less time we could have gotten a pizza at Papa Murphy's, drove home, and cooked it. We would have had hot pizza. Maybe there's a staffing shortage at this restaurant, but when one spends $35.00 on a meal - it should be delivered on time and the food should be hot. There are several nearby pizza joints that deliver. Our days at this Pizza Hut are over.
Gil Helland
Pizza was not hot - had to put it in the microwave for two minutes. From the time the order was placed until it was delivered was more than an hour. Driver was very nice and was full of smiles. :)
We've ordered from this Pizza Hut before and without any issue, until today......
Atmosphere: 2
Food: 2
Service: 5
Sara Schumitsch
Placed a pick up order. A single pizza, stores open for another 2 hours. Workers had a terrible attitude. Tried giving me the wrong order first then was verbally upset when I left that I had left a small tip. It'd be different if they were delivering, or close to closing. The grown men acting like children is insane.
Atmosphere: 1
Food: 4
Service: 1
Jenni Middleton
Always great
Atmosphere: 5
Food: 5
Service: 5
Kavanaugh Steffes
Says online order will be ready by 11:51 not getting out by 12:20 is a problem they didn’t even start my food until I got there. I won’t be back. Fix your online service and stop lying to people it’s unacceptable.
John Scott
Pizza Hut of DeForest delivery service sucks!!!!
Anne Urso
Had 2 pizzas delivered. They lacked flavor, ingredients and the hand tossed dough was old. Our son used to work for Pizza Hut in Middleton and he said he could tell the dough had sat too long. Disappointed. Won't be ordering again.
Javan Samp
No one out-pizzas the Hut.
On Halloween and New Year’s Eve they got stacks on stacks on stacks of pizza boxes lined up and ready to go.
Brittany Renee
I have ordered in the app multiple times to only get order is being delivered but never received my orders. I can’t change my phone number in app. The app it self has changed so I can’t click on leave at door.
Wanted to pay it forward with a complement tonight! Shout out to PizzaHut tonight. From the gentleman who made ordering fun over the phone, to the young woman working the counter who was busy as heck but doing it with smile on face to the manager (i think), they all went above and beyond. That place was hustling tonight and even though they made a slight mistake (easy to do when busy and my order was kinda complicated) everyone was great and more than happy to fix it. This kind of customer service makes my heart happy and we don't see much anymore. Keep up the great work team.
moiz fareed
Always friendly and fresh.
Atmosphere: 5
Food: 5
Service: 5
chaitanya grandhisiri
Called store to place the order. And spent $30 . Felt like wasted money bcoz of taste. Totally disappointed
Brian Victor
Every time I get Carryout from this Pizza Hut, the food is fresh and on time, and the staff is incredibly friendly. Definitely recommend!
Food: 5
Service: 5
Linda Schultz
Atmosphere was given a 3 only for the fact it was delivery.
Order took more than an hour and when it arrived, the pizza was stone cold. This is the second time this has happened. In less time we could have gotten a pizza at Papa Murphy's, drove home, and cooked it. We would have had hot pizza. Maybe there's a staffing shortage at this restaurant, but when one spends $35.00 on a meal - it should be delivered on time and the food should be hot. There are several nearby pizza joints that deliver. Our days at this Pizza Hut are over.
Pizza was not hot - had to put it in the microwave for two minutes.
From the time the order was placed until it was delivered was more than an hour.
Driver was very nice and was full of smiles. :)
We've ordered from this Pizza Hut before and without any issue, until today......
Atmosphere: 2
Food: 2
Service: 5
Placed a pick up order. A single pizza, stores open for another 2 hours. Workers had a terrible attitude. Tried giving me the wrong order first then was verbally upset when I left that I had left a small tip. It'd be different if they were delivering, or close to closing. The grown men acting like children is insane.
Atmosphere: 1
Food: 4
Service: 1
Always great
Atmosphere: 5
Food: 5
Service: 5
Says online order will be ready by 11:51 not getting out by 12:20 is a problem they didn’t even start my food until I got there. I won’t be back. Fix your online service and stop lying to people it’s unacceptable.
Pizza Hut of DeForest delivery service sucks!!!!
Had 2 pizzas delivered. They lacked flavor, ingredients and the hand tossed dough was old. Our son used to work for Pizza Hut in Middleton and he said he could tell the dough had sat too long. Disappointed. Won't be ordering again.
No one out-pizzas the Hut.
On Halloween and New Year’s Eve they got stacks on stacks on stacks of pizza boxes lined up and ready to go.
I have ordered in the app multiple times to only get order is being delivered but never received my orders. I can’t change my phone number in app. The app it self has changed so I can’t click on leave at door.
Food was delicious 🤤😋
Restaurantji Recommends
Wanted to pay it forward with a complement tonight! Shout out to PizzaHut tonight. From the gentleman who made ordering fun over the phone, to the young woman working the counter who was busy as heck but doing it with smile on face to the manager (i think), they all went above and beyond. That place was hustling tonight and even though they made a slight mistake (easy to do when busy and my order was kinda complicated) everyone was great and more than happy to fix it. This kind of customer service makes my heart happy and we don't see much anymore. Keep up the great work team.
Always friendly and fresh.
Atmosphere: 5
Food: 5
Service: 5
Called store to place the order. And spent $30 . Felt like wasted money bcoz of taste. Totally disappointed
Every time I get Carryout from this Pizza Hut, the food is fresh and on time, and the staff is incredibly friendly. Definitely recommend!
Food: 5
Service: 5
Atmosphere was given a 3 only for the fact it was delivery.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Breaded Boneless Wings, Cheese Pizza
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