The two people who were working are always so helpful and polite! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Donna Goelz
This is the second we have stop at this subway and we will no longer go back. The manager needs to know what happens when they are not there.
First time they were closed at 5 pm on a Friday- employees were in there - but doors locked.
Other time we stop there on a Friday night (we hit this subway on our way up north) drive through was closed as employees were doing splint runs - timing each other on how fast they can run
Tonight- Friday night - sign is not lite up so it looks like they are closed - tried the door and they were open only to find out everything is put away and they only have wheat bread available.
Just ridiculous
Done with this subway/ won’t be back
Atmosphere: 1
Service: 1
Dee Biznatch
We ordered four sandwiches on the mobile app and literally every sandwich was wrong. How can this even happen? It's like a statistical anomaly. AND WE EVEN TIPPED! When sandwiches were $5 I can let screwing up here n there go but Jesus, every damn sammich? How? HOW??
Atmosphere: 2
Food: 2
Service: 2
Jacob Maristany
Google Maps showed the FLBOGO code to buy one footlong and get one free. We tried to order on our way here, but the website kept changing the pickup location on us. Once we got here, we tried a different device and were able to pick the correct location. However, the app would not accept payment. It cancelled out at first, and subsequent tries presented an “oops” message. Failing this, the employees could not help us and honor the deal. We tried again, but it ended up past 8:30 and the system would not let us try to place the order anymore. We wasted over a 45 minutes on this process and ended up with nothing. Fix your systems, Subway, and train employees on how to enter discounts or always have a manager on site.
Service: 1
Adan De La Cruz
Delicious ?
Atmosphere: 4
Food: 4
Service: 4
Bill Hackett
Very good smells, clean, friendly, and the food is good.
Atmosphere: 5
Food: 5
Service: 5
Angela Sanderfoot
I tried to use a subway gift card at this location (a feeding America gift card good to be used at 6 different restaurants) I was told they couldn’t take this gift card and have never taken this kind gift card. Why put subway as an option? The girls working the register won’t even try to use it. I won’t be returning with the poor service.Got the cookie sidekick it was barely cooked and mushy.
Food: 1
Service: 1
Dan Musick
Great food without processed meat is available.
Atmosphere: 5
Food: 5
Service: 5
Nick Baker
Very short staffed, was there at the end of the lunch rush, waited patiently, when it was my turn to order I was informed they had several online orders that they needed to make. Never was able to make an order, worst subway experience I have had. The store wasn't that busy, staff seemed overwhelmed.
One of the best subways I've ever been to. Very clean, and the service was very good, and the food was fresh. I highly recommend this Subway!
Atmosphere: 5
Food: 5
Service: 5
Sierra Smith
I go to deforest subway often and I've never had a problem but today Lisa was the rudest lady I have ever met! Told me my options were white or wheat and then continued to be so rude and not even ask me what I wanted on my sub or let me speak... I am in complete shock and I will not be returning to that subway!
Atmosphere: 1
Food: 1
Service: 1
Tammyzzz Z
Very slow service
Atmosphere: 1
Food: 3
Service: 1
OneTen Studio
I go to deforest subway often and I've never had a problem but today Lisa was the rudest lady I have ever met! Told me my options were white or wheat and then continued to be so rude and not even ask me what I wanted on my sub or let me speak... I am in complete shock and I will not be returning to that subway!
Atmosphere: 1
Food: 1
Service: 1
seth lunda
I was waiting outside for the store to open, which I had no problem doing. At 8:00AM the lady working, Dawn, unlocked the doors. So I proceeded to get out of my vehicle and walk inside. The second I get inside, Dawn says to me in a very disrespectful manner that they are not open yet. So I asked if she wanted to re-lock the doors and unlock them again when she is open. (But realistically it was 8:00AM, the time they are scheduled to open, and she is the one that unlocked the doors.) At this point in an even more angry tone she asks me if she wants me to have her drop everything, stop opening the store so she can help me. I simply said, “No. But I sure don’t appreciate her attitude. To which she replies with, “we’ll go somewhere else then!” Again, in a not so very nice way. So I go outside to my car where my brother was sitting in the passenger seat and he asked me what’s going on. I told him what had just happened, so he decided to go inside and try to talk with her since he is a GM at a chain restaurant and he can possibly get a better understanding of where the issue is. So he goes inside and immediately asks for her name so he can talk to her by name respectfully. And after stating she was the district manager and her name is Dawn, she starts yelling at my brother saying that I came in before they were open to which my brother replies with, I work in the industry and I couldn’t imagine having a job after talking to customers like that. To which she demands he get out of the store as well. My jaw dropped. I couldn’t believe what happened. I understand people having bad days. But this was way over the top and for no reason. I don’t care what your title is in the company. But you would think the higher up in the company someone is, the higher the standard they would hold for themselves. Again, she was probably having a bad day, but this is still unacceptable.
The two people who were working are always so helpful and polite! Thank you!
Atmosphere: 5
Food: 5
Service: 5
This is the second we have stop at this subway and we will no longer go back. The manager needs to know what happens when they are not there.
First time they were closed at 5 pm on a Friday- employees were in there - but doors locked.
Other time we stop there on a Friday night (we hit this subway on our way up north) drive through was closed as employees were doing splint runs - timing each other on how fast they can run
Tonight- Friday night - sign is not lite up so it looks like they are closed - tried the door and they were open only to find out everything is put away and they only have wheat bread available.
Just ridiculous
Done with this subway/ won’t be back
Atmosphere: 1
Service: 1
We ordered four sandwiches on the mobile app and literally every sandwich was wrong. How can this even happen? It's like a statistical anomaly. AND WE EVEN TIPPED! When sandwiches were $5 I can let screwing up here n there go but Jesus, every damn sammich? How? HOW??
Atmosphere: 2
Food: 2
Service: 2
Google Maps showed the FLBOGO code to buy one footlong and get one free. We tried to order on our way here, but the website kept changing the pickup location on us. Once we got here, we tried a different device and were able to pick the correct location. However, the app would not accept payment. It cancelled out at first, and subsequent tries presented an “oops” message. Failing this, the employees could not help us and honor the deal. We tried again, but it ended up past 8:30 and the system would not let us try to place the order anymore. We wasted over a 45 minutes on this process and ended up with nothing. Fix your systems, Subway, and train employees on how to enter discounts or always have a manager on site.
Service: 1
Delicious ?
Atmosphere: 4
Food: 4
Service: 4
Very good smells, clean, friendly, and the food is good.
Atmosphere: 5
Food: 5
Service: 5
I tried to use a subway gift card at this location (a feeding America gift card good to be used at 6 different restaurants) I was told they couldn’t take this gift card and have never taken this kind gift card. Why put subway as an option? The girls working the register won’t even try to use it. I won’t be returning with the poor service.Got the cookie sidekick it was barely cooked and mushy.
Food: 1
Service: 1
Great food without processed meat is available.
Atmosphere: 5
Food: 5
Service: 5
Very short staffed, was there at the end of the lunch rush, waited patiently, when it was my turn to order I was informed they had several online orders that they needed to make. Never was able to make an order, worst subway experience I have had. The store wasn't that busy, staff seemed overwhelmed.
Atmosphere: 1
Food: 3
Service: 1
Took the employees 20 min to make my
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
One of the best subways I've ever been to. Very clean, and the service was very good, and the food was fresh. I highly recommend this Subway!
Atmosphere: 5
Food: 5
Service: 5
I go to deforest subway often and I've never had a problem but today Lisa was the rudest lady I have ever met! Told me my options were white or wheat and then continued to be so rude and not even ask me what I wanted on my sub or let me speak... I am in complete shock and I will not be returning to that subway!
Atmosphere: 1
Food: 1
Service: 1
Very slow service
Atmosphere: 1
Food: 3
Service: 1
I go to deforest subway often and I've never had a problem but today Lisa was the rudest lady I have ever met! Told me my options were white or wheat and then continued to be so rude and not even ask me what I wanted on my sub or let me speak... I am in complete shock and I will not be returning to that subway!
Atmosphere: 1
Food: 1
Service: 1
I was waiting outside for the store to open, which I had no problem doing. At 8:00AM the lady working, Dawn, unlocked the doors. So I proceeded to get out of my vehicle and walk inside. The second I get inside, Dawn says to me in a very disrespectful manner that they are not open yet. So I asked if she wanted to re-lock the doors and unlock them again when she is open. (But realistically it was 8:00AM, the time they are scheduled to open, and she is the one that unlocked the doors.) At this point in an even more angry tone she asks me if she wants me to have her drop everything, stop opening the store so she can help me. I simply said, “No. But I sure don’t appreciate her attitude. To which she replies with, “we’ll go somewhere else then!” Again, in a not so very nice way. So I go outside to my car where my brother was sitting in the passenger seat and he asked me what’s going on. I told him what had just happened, so he decided to go inside and try to talk with her since he is a GM at a chain restaurant and he can possibly get a better understanding of where the issue is. So he goes inside and immediately asks for her name so he can talk to her by name respectfully. And after stating she was the district manager and her name is Dawn, she starts yelling at my brother saying that I came in before they were open to which my brother replies with, I work in the industry and I couldn’t imagine having a job after talking to customers like that. To which she demands he get out of the store as well. My jaw dropped. I couldn’t believe what happened. I understand people having bad days. But this was way over the top and for no reason. I don’t care what your title is in the company. But you would think the higher up in the company someone is, the higher the standard they would hold for themselves. Again, she was probably having a bad day, but this is still unacceptable.
Atmosphere: 1
Service: 1
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