I live less than one mile from the subway in Wales yet I always choose the Delafield location. They have the best customer service, ever. single. time. Their subs are also somehow better than any other subway. Every worker i’ve ever encountered there has always been nice, patient and had excellent customer service. I don’t know how their subs are better than other subways, but if i moved 30 minutes away I’d still make the trip to always come to this subway. Amazing team.
Atmosphere: 5
Food: 5
Service: 5
Liam Enright
First I picked up my pickup order and it was missing the cookies, sure honest mistake but then I get home to realize I Got a sandwich that was missing the topping and had the wrong cheese on it. Called asking what they could do about the matter and all they said is that they are sorry about the Inconvince and hung up. No offer to remake or refund. I spent $12 on a POS sub.
Atmosphere: 2
Food: 1
Service: 1
Christopher Henry
This is the best subway I've ever been to... I've been a subway regular (at least once a month) for the past 20 years. Generally, the chain has gone downhill, so I've been going less lately. However... Every time I work in pewaukee, I make sure this is my lunch stop. The manager is so friendly, and the subs are made with pride instead of just slopping them together. I wish I could give more than 5 stars, because this location deserves it!
Atmosphere: 5
Food: 5
Service: 5
Ian Ross
Posted hours are 9:00am-8:00pm. Walked in at 9:14 and there's just one guy there who tells me they're not open yet
jay s
Bad service open sign on I am standing here last 25 minutes time now is 9.25 am 07/05/25 until now door is lock I knocked the door no one is come to open the door
Service: 1
Urunbek Rashidov
First of all I would like to note the staff, the service is super, smiling and friendly, 10 out of 10 reviews for the staff, bravo, and the food is delicious and as expected, they do it well, thank you very much guys
Atmosphere: 5
Food: 5
Service: 5
Matt Rasmussen
I ordered door dash. And I ordered 2 nacho cheese Doritos and 1 cool ranch Dorito. They put all cool ranch Doritos in my bag. Not caring about wht I ordered. Also the sub was poorly made. Tried to talk to them but they hung up twice on me. I will be calling corporate and anyone higher up on subway. I don’t want to but the manager and the workers working tonight on march 18th tht were closing need to get trained. Also they wrapped my sub so tight. It’s nuts
Atmosphere: 1
Food: 1
Service: 1
Paige Jones
Good food and great service.
Niki Devries
This place never disappoints! Always fresh and run with great employees. So many Subways are on the down turn but this one is run so well. My favorite in the area!
Jay 34
I’m surprised I’ve read negative reviews about the rudeness of staff. I went in yesterday and Stuart was really nice. I actually told him I’m shocked at how nice he was bc usually Subway employees are a little rude or don’t care and he seemed to take pride in his work and customers. That being said it’s Subway and it was a good quick pick up for dinner and the staff were really pleasant.
Went in today for my daily subway fix and the store owner here just was complete rude and not just to me there was 2 people ahead that sadly had to deal with Stuart today who just wanted complaints left and right according to him so here I am on his unprofessionalism to run a business can’t be rude to customers and you’re own associates and think it’s okay should probably work on yourself before you go and try working a whole team sorry to say the food sucked and so did his sorry attitude
Pavan Kalyan
Andrew and Stu are the best
Atmosphere: 5
Food: 5
Service: 5
Paradise Beauty
The customer service is nonexistent here , the employees on 11/12 were very rude and showed how much they hate working there.
Atmosphere: 1
Food: 1
Service: 1
Beverly Westburg
The workers are very friendly and kind! Food is always good. Highly recommend the pizzas, and the manager is awesome.
Atmosphere: 5
Food: 5
Service: 5
Dee Dee
Too busy talking to someone's order is no excuse to make the customer wait besides this no other complaint The place was very well maintained and clean.
I live less than one mile from the subway in Wales yet I always choose the Delafield location. They have the best customer service, ever. single. time. Their subs are also somehow better than any other subway. Every worker i’ve ever encountered there has always been nice, patient and had excellent customer service. I don’t know how their subs are better than other subways, but if i moved 30 minutes away I’d still make the trip to always come to this subway. Amazing team.
Atmosphere: 5
Food: 5
Service: 5
First I picked up my pickup order and it was missing the cookies, sure honest mistake but then I get home to realize I Got a sandwich that was missing the topping and had the wrong cheese on it. Called asking what they could do about the matter and all they said is that they are sorry about the Inconvince and hung up. No offer to remake or refund. I spent $12 on a POS sub.
Atmosphere: 2
Food: 1
Service: 1
This is the best subway I've ever been to... I've been a subway regular (at least once a month) for the past 20 years. Generally, the chain has gone downhill, so I've been going less lately. However... Every time I work in pewaukee, I make sure this is my lunch stop. The manager is so friendly, and the subs are made with pride instead of just slopping them together. I wish I could give more than 5 stars, because this location deserves it!
Atmosphere: 5
Food: 5
Service: 5
Posted hours are 9:00am-8:00pm. Walked in at 9:14 and there's just one guy there who tells me they're not open yet
Bad service open sign on I am standing here last 25 minutes time now is 9.25 am 07/05/25 until now door is lock I knocked the door no one is come to open the door
Service: 1
First of all I would like to note the staff, the service is super, smiling and friendly, 10 out of 10 reviews for the staff, bravo, and the food is delicious and as expected, they do it well, thank you very much guys
Atmosphere: 5
Food: 5
Service: 5
I ordered door dash. And I ordered 2 nacho cheese Doritos and 1 cool ranch Dorito. They put all cool ranch Doritos in my bag. Not caring about wht I ordered. Also the sub was poorly made. Tried to talk to them but they hung up twice on me. I will be calling corporate and anyone higher up on subway. I don’t want to but the manager and the workers working tonight on march 18th tht were closing need to get trained. Also they wrapped my sub so tight. It’s nuts
Atmosphere: 1
Food: 1
Service: 1
Good food and great service.
This place never disappoints! Always fresh and run with great employees. So many Subways are on the down turn but this one is run so well. My favorite in the area!
I’m surprised I’ve read negative reviews about the rudeness of staff. I went in yesterday and Stuart was really nice. I actually told him I’m shocked at how nice he was bc usually Subway employees are a little rude or don’t care and he seemed to take pride in his work and customers. That being said it’s Subway and it was a good quick pick up for dinner and the staff were really pleasant.
Restaurantji Recommends
Went in today for my daily subway fix and the store owner here just was complete rude and not just to me there was 2 people ahead that sadly had to deal with Stuart today who just wanted complaints left and right according to him so here I am on his unprofessionalism to run a business can’t be rude to customers and you’re own associates and think it’s okay should probably work on yourself before you go and try working a whole team sorry to say the food sucked and so did his sorry attitude
Andrew and Stu are the best
Atmosphere: 5
Food: 5
Service: 5
The customer service is nonexistent here , the employees on 11/12 were very rude and showed how much they hate working there.
Atmosphere: 1
Food: 1
Service: 1
The workers are very friendly and kind! Food is always good. Highly recommend the pizzas, and the manager is awesome.
Atmosphere: 5
Food: 5
Service: 5
Too busy talking to someone's order is no excuse to make the customer wait besides this no other complaint The place was very well maintained and clean.
Atmosphere: 3
Food: 5
Service: 1
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