The Chocolate Factory

Shoppes at Nagawaukee II, 3230 Golf Rd, Delafield
(262) 337-9479

Recent Reviews

Richard Theiler

Their excellent chocolate malt turned the world around for me after 6 hours of a tough morning & afternoon! The sun even came out for the rest of the day when I left & the earlier horrors were done & gone. Really nice employees, young & old! Some friends said their sandwiches are great & I can't wait to try them next time!

Atmosphere: 5

Food: 5

Service: 5

Steve Tidyman

Great place for a great sandwich! Staff are amazing, and hell, there is ice cream!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 9 Bags of Chips, Dozen Chocolate Chip Cookies, Club Classic, The Phoenix, Fudge Pecan Sundae

Megan Novak

My absolute favorite sandwich place! I get the Phoenix every time! Ice cream is excellent too!

Atmosphere: 5

Food: 5

Service: 5

Steven Kappus Jr

I had a really great experience at this location and will be sure to return. I didn’t catch the workers name but he was the bigger male worker and he deserves a special shout out. The young man was very professional and friendly. He checked me out and made my food. Great service and excellent attitude.

Atmosphere: 5

Food: 4

Service: 5

Elizabeth Luna

Always enjoy coming here, clean and friendly staffKid-friendliness: Great selection of ice cream and sundaes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Phoenix

Ben W.

Great affordable sandwich from the bread to the tuna to the toppings! It always taste better than before and one of the best tuna sandwich shops in the milwaukee area! And double punch card Wednesdays pro tip!

Katie Liek

We just picked up ice-cream, the service was awesome! We had 5 kids in our party. Decisions were so challenging having so many flavors. The staff were so patient with the kids trying flavors before they made final decision! I highly recommend the lemon ? meringue, electric watermelon, and exhausted parent!!

Atmosphere: 5

Food: 5

Service: 5

Jacquie Hopp

They have Chocolate Shoppe's oat based blue moon ice cream! And black cherry too!

Atmosphere: 5

Food: 5

Service: 5

Mind Breaker

Place was great excellent service from Emily

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sub Roll, The Phoenix

Lauri Clope

The bread for these subs is the best there is! This is our family’s go to restaurant for subs! Our favorite is the phoenix!

Atmosphere: 5

Food: 5

Service: 5

Ted Galvani

A good experience. Our family of 6 had sandwiches and ice cream. There's a big menu. With option for double meat on the sandwiches, which was quite a value. Their sandwiches cost about ten to fifteen percent more than Subway. But you get better bread and bigger portions.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Muffuletta

Doritos Doritos

Amazing sandwiches! I had their turkey blackberry sub and everything about it was delicious:) super reasonably priced and clean store too!

Dave Immel

Lunch at the The Chocolate Factory - Delafield today. I highly recommend the roast beef croissant. The chocolate shake was pretty great too!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Malts

David

The ice cream is good

David K.

I placed a pickup order on Uber Eats for this Chocolate Factory. 15 minutes later I was standing in the restaurant waiting for my order when I got a notification from Uber Eats that the order had been cancelled. I talked to the manager and she told me the order had been cancelled and she didn't know why. This struck me as a lie. I was furious and walked out. I will NEVER order food from this restaurant again. This is a new low after getting brown lettuce in a sandwich and a sundae that was about a 1/3 of the size it should have been several months back.

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