It's McDonald's, I mean it was clean an understaffed like all of them
Atmosphere: 5
Food: 5
Service: 5
Brian Hentz
Good service clean
Atmosphere: 5
Food: 5
Service: 5
Travis Bennett
Don't go to this location unless you like poor quality food. My burger was overcooked and there was so much ketchup on it that it was falling apart. Also, the fries were oily and dark brown. I've went to this location a few times now and each time there was something wrong with the food. Extremely poor management going on here! They should be shut down!!! 😡
Shalene Hoffman
Went through your drive-through today we’re told we couldn’t get breakfast burritos. Your morning manager who came to the drive-through after I complained about it was very rude and said I didn’t mean I wasn’t sorry for being the way I was and I was sorry. The two girls in your drive-through who were ordertakers were very rude to. I think if you’re not gonna have something on your menu board what’s on your menu board? You should really take it off. next time I go to the drive-through this happened I am calling corporate. And I don’t know who was making your sandwiches on the back line, but they were really messy. You guys need to get a grip on your restaurant.
Atmosphere: 1
Food: 2
Service: 1
Micah Vandenbranden
Everytime we go there is ALWAYS something wrong with the order and it takes forever to get the food. Once we get the food, half the time it's luke warm at best...
Atmosphere: 1
Food: 1
Service: 2
Mathew Goeldner
Stopped for ice cream after a softball game. The cones were delicious &the staff was pleasant. The dining area was clean & tidy.
Atmosphere: 5
Food: 5
Service: 5
Jeff Nicolai
Buyer Beware. If your desire is to be overcharged without ordering an upsell, by all means, come to this McDonald's. If you want to order food and not receive it, come to this McDonald's. If you want to get no apologies for bad service and get lied to about having them send you coupons to cover the missing food, come to this McDonald's. Courtesy Corp and the manager, Jennifer, have you well covered for all of these. Enjoy!
Atmosphere: 2
Food: 3
Service: 1
Moretti Pyrotechnics,LLC
Had to wait 6 minutes for fresh strips. Worth every minute. Manager was polite and they made sure ALL of our food was fresh. Best McDonald's I had in years. People need to take notes. Also received free coupons for the wait.
Atmosphere: 5
Food: 5
Service: 5
Bruce Sundstrom
I stopped at this McDonalds drive through on my lunch break yesterday. It took so long that I thought I was going to be late returning to work. Not exaggerating it was 10-15 mins waiting in the drive through. I'm not sure why and no one said anything, so I'll try them again some day to see if it happens again.
Atmosphere: 3
Food: 4
Service: 3
Minhaal Aaser
Was doing a delivery in Durand and I was famished, decided to just grab n go. They did an exceptional job. All items were correct, my fried items were crispy and golden perfection, the burger was neatly put together, wrapped perfectly. The entire experience just hit the spot.
McDonald’s is really good and I recommend the mcchicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken
Katie Morgan
Ordered breakfast and got there before 10:30 and was waiting in line and watched the signs switch and the person in front of me was able to still order breakfast but my mobile order was denied. They said I was ONE MINUTE late and they already switched the grills over and didn't have the materials...I get if I was like 5 minutes but 1 minute while I was waiting in line?? And to lie and say you don't have the materials when the person in front of me ordered breakfast is bs. Also telling me to leave a little bit earlier just incase someone is in line?? Wtf?! How can I account for how long y'all take to take orders? Not to mention the manager was rude and told me not to argue with him but sorry man I was only a minute late and instead of having good customer service you want to fight me and lie to me. Never will I go back to this McDonald's. I will drive out of my way to get anything else. Would give 0/5 stars if it was allowed. 👎
Atmosphere: 1
Food: 1
Service: 1
Kevin Danen
Steady and consistent is what Mickey D's is known for. So true for the one in Durand. Great service with a smile and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Bacon Egg & Cheese Biscuit
It's McDonald's, I mean it was clean an understaffed like all of them
Atmosphere: 5
Food: 5
Service: 5
Good service clean
Atmosphere: 5
Food: 5
Service: 5
Don't go to this location unless you like poor quality food. My burger was overcooked and there was so much ketchup on it that it was falling apart. Also, the fries were oily and dark brown. I've went to this location a few times now and each time there was something wrong with the food. Extremely poor management going on here! They should be shut down!!! 😡
Went through your drive-through today we’re told we couldn’t get breakfast burritos. Your morning manager who came to the drive-through after I complained about it was very rude and said I didn’t mean I wasn’t sorry for being the way I was and I was sorry. The two girls in your drive-through who were ordertakers were very rude to. I think if you’re not gonna have something on your menu board what’s on your menu board? You should really take it off. next time I go to the drive-through this happened I am calling corporate. And I don’t know who was making your sandwiches on the back line, but they were really messy. You guys need to get a grip on your restaurant.
Atmosphere: 1
Food: 2
Service: 1
Everytime we go there is ALWAYS something wrong with the order and it takes forever to get the food. Once we get the food, half the time it's luke warm at best...
Atmosphere: 1
Food: 1
Service: 2
Stopped for ice cream after a softball game. The cones were delicious &the staff was pleasant. The dining area was clean & tidy.
Atmosphere: 5
Food: 5
Service: 5
Buyer Beware.
If your desire is to be overcharged without ordering an upsell, by all means, come to this McDonald's. If you want to order food and not receive it, come to this McDonald's. If you want to get no apologies for bad service and get lied to about having them send you coupons to cover the missing food, come to this McDonald's. Courtesy Corp and the manager, Jennifer, have you well covered for all of these. Enjoy!
Atmosphere: 2
Food: 3
Service: 1
Had to wait 6 minutes for fresh strips. Worth every minute. Manager was polite and they made sure ALL of our food was fresh. Best McDonald's I had in years. People need to take notes. Also received free coupons for the wait.
Atmosphere: 5
Food: 5
Service: 5
I stopped at this McDonalds drive through on my lunch break yesterday. It took so long that I thought I was going to be late returning to work. Not exaggerating it was 10-15 mins waiting in the drive through. I'm not sure why and no one said anything, so I'll try them again some day to see if it happens again.
Atmosphere: 3
Food: 4
Service: 3
Was doing a delivery in Durand and I was famished, decided to just grab n go. They did an exceptional job. All items were correct, my fried items were crispy and golden perfection, the burger was neatly put together, wrapped perfectly. The entire experience just hit the spot.
Restaurantji Recommends
Waited 20 minutes for order
Atmosphere: 3
Food: 4
Service: 1
It’s McDonald’s
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcchicken, Bacon Egg \u0026 Cheese Biscuit, Mcdouble, Sausage Mcmuffin with Egg
McDonald’s is really good and I recommend the mcchicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken
Ordered breakfast and got there before 10:30 and was waiting in line and watched the signs switch and the person in front of me was able to still order breakfast but my mobile order was denied. They said I was ONE MINUTE late and they already switched the grills over and didn't have the materials...I get if I was like 5 minutes but 1 minute while I was waiting in line?? And to lie and say you don't have the materials when the person in front of me ordered breakfast is bs. Also telling me to leave a little bit earlier just incase someone is in line?? Wtf?! How can I account for how long y'all take to take orders? Not to mention the manager was rude and told me not to argue with him but sorry man I was only a minute late and instead of having good customer service you want to fight me and lie to me. Never will I go back to this McDonald's. I will drive out of my way to get anything else. Would give 0/5 stars if it was allowed. 👎
Atmosphere: 1
Food: 1
Service: 1
Steady and consistent is what Mickey D's is known for. So true for the one in Durand. Great service with a smile and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Bacon Egg & Cheese Biscuit
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