Ordered breakfast and got there before 10:30 and was waiting in line and watched the signs switch and the person in front of me was able to still order breakfast but my mobile order was denied. They said I was ONE MINUTE late and they already switched the grills over and didn't have the materials...I get if I was like 5 minutes but 1 minute while I was waiting in line?? And to lie and say you don't have the materials when the person in front of me ordered breakfast is bs. Also telling me to leave a little bit earlier just incase someone is in line?? Wtf?! How can I account for how long y'all take to take orders? Not to mention the manager was rude and told me not to argue with him but sorry man I was only a minute late and instead of having good customer service you want to fight me and lie to me. Never will I go back to this McDonald's. I will drive out of my way to get anything else. Would give 0/5 stars if it was allowed. 👎
Atmosphere: 1
Food: 1
Service: 1
Kevin Danen
Steady and consistent is what Mickey D's is known for. So true for the one in Durand. Great service with a smile and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Bacon Egg & Cheese Biscuit
Bino Bose
Good, as always.
Atmosphere: 4
Food: 4
Service: 4
Sandra Potter
Place was clean and managed. Food was good. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Cameron Playzz
I went to go get breakfast here and got 2 hash browns and two egg McMuffins with no cheese. When I got my order I got 2 hash browns, which was good. But instead of 2 egg McMuffins I got 1 with cheese. But I got my food quickly, I’d rather wait an extra minutes for what I asked for.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Mcchicken, World Famous Fries, Sausage Mcmuffin, Chicken Mcnuggets
Benjamin samuelson
Food is way overpriced and awful for your health.
Atmosphere: 3
Food: 1
Service: 3
Stephanie Koss
I ordered online and picked up. Food was good. Order was accurate. Would return again.
Atmosphere: 5
Food: 5
Service: 5
Marlene Germundson
Clean area to eat
Atmosphere: 3
Food: 3
Service: 4
djjcinc2000
Can't get an order right and very slow. Don't know what the 1 car in front of me ordered, but they never told them to pull forward. They sat there for 10 minutes until they got their food. They could have sent them forward so I could have gotten mine. But that was just a start to problems. How hard is it to mess up a cheeseburger with no pickles order? Well, for this place, it is extremely easy. I ordered 2 cheeseburgers with no pickles, and I got 2 cheeseburgers with no pickles and mayonnaise. Plus, for some reason, it was rocket science to get a large fry for $1.29 after they used my code and punched in a medium fry for a $1.29. They couldn't change it because the code was already used, so they asked if I still wanted a large fry, and when I said yes, they added a large fry to my order at full price along with the medium fry. I told them I wanted the large fry for $1.29, and their response was this, and trust me, you can't make this up. "The code is already used, so we can't get you the large fry." I told them that the price is the same and just to put a large fry in the bag. Then the response was, "Let me get a manager." Wow!! Between ordering and waiting, it took 15 minutes, and this was at 10 at night. It's not a busy time of the night. If you want fast food, go find a sit-down restaurant, it will be faster and the order will probably be correct.
Food: 1
Service: 1
Brittney B
Waited for lunch to start and I ordered my food at exactly 10:30 am. All of my food was burnt. I waited 10 minutes in the parking lot for my food which was fine when I thought it was because everything was being made fresh, but everything was burnt and gross. If you can just avoid this location, the one in Menomonie is amazing and they have a play place.
The staff was super friendly, in the drive through anyway. The food was pretty good. But the prices are higher than they should be.
Food: 4
Service: 5
Annie Cannistra
Parking: Pulling a trailer. Very easy to find parking to accommodate. Food was hot and we got exactly what we ordered. Nice to be able to order in person and not have to deal with a kiosk that often isn't working (other McDonald's experiences).
Ordered breakfast and got there before 10:30 and was waiting in line and watched the signs switch and the person in front of me was able to still order breakfast but my mobile order was denied. They said I was ONE MINUTE late and they already switched the grills over and didn't have the materials...I get if I was like 5 minutes but 1 minute while I was waiting in line?? And to lie and say you don't have the materials when the person in front of me ordered breakfast is bs. Also telling me to leave a little bit earlier just incase someone is in line?? Wtf?! How can I account for how long y'all take to take orders? Not to mention the manager was rude and told me not to argue with him but sorry man I was only a minute late and instead of having good customer service you want to fight me and lie to me. Never will I go back to this McDonald's. I will drive out of my way to get anything else. Would give 0/5 stars if it was allowed. 👎
Atmosphere: 1
Food: 1
Service: 1
Steady and consistent is what Mickey D's is known for. So true for the one in Durand. Great service with a smile and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Bacon Egg & Cheese Biscuit
Good, as always.
Atmosphere: 4
Food: 4
Service: 4
Place was clean and managed. Food was good. Thank you.
Atmosphere: 5
Food: 5
Service: 5
I went to go get breakfast here and got 2 hash browns and two egg McMuffins with no cheese. When I got my order I got 2 hash browns, which was good. But instead of 2 egg McMuffins I got 1 with cheese. But I got my food quickly, I’d rather wait an extra minutes for what I asked for.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Mcchicken, World Famous Fries, Sausage Mcmuffin, Chicken Mcnuggets
Food is way overpriced and awful for your health.
Atmosphere: 3
Food: 1
Service: 3
I ordered online and picked up. Food was good. Order was accurate. Would return again.
Atmosphere: 5
Food: 5
Service: 5
Clean area to eat
Atmosphere: 3
Food: 3
Service: 4
Can't get an order right and very slow. Don't know what the 1 car in front of me ordered, but they never told them to pull forward. They sat there for 10 minutes until they got their food. They could have sent them forward so I could have gotten mine. But that was just a start to problems. How hard is it to mess up a cheeseburger with no pickles order? Well, for this place, it is extremely easy. I ordered 2 cheeseburgers with no pickles, and I got 2 cheeseburgers with no pickles and mayonnaise. Plus, for some reason, it was rocket science to get a large fry for $1.29 after they used my code and punched in a medium fry for a $1.29. They couldn't change it because the code was already used, so they asked if I still wanted a large fry, and when I said yes, they added a large fry to my order at full price along with the medium fry. I told them I wanted the large fry for $1.29, and their response was this, and trust me, you can't make this up. "The code is already used, so we can't get you the large fry." I told them that the price is the same and just to put a large fry in the bag. Then the response was, "Let me get a manager." Wow!! Between ordering and waiting, it took 15 minutes, and this was at 10 at night. It's not a busy time of the night. If you want fast food, go find a sit-down restaurant, it will be faster and the order will probably be correct.
Food: 1
Service: 1
Waited for lunch to start and I ordered my food at exactly 10:30 am. All of my food was burnt. I waited 10 minutes in the parking lot for my food which was fine when I thought it was because everything was being made fresh, but everything was burnt and gross. If you can just avoid this location, the one in Menomonie is amazing and they have a play place.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
As you would expect
Atmosphere: 4
Food: 3
Service: 4
The staff was super friendly, in the drive through anyway. The food was pretty good. But the prices are higher than they should be.
Food: 4
Service: 5
Parking: Pulling a trailer. Very easy to find parking to accommodate. Food was hot and we got exactly what we ordered. Nice to be able to order in person and not have to deal with a kiosk that often isn't working (other McDonald's experiences).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Big Mac
It is what it is gotten very fast good
Atmosphere: 4
Food: 4
Service: 5
Lunch was made pretty fast.
Atmosphere: 5
Food: 5
Service: 5
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