14 year old boy pointed at the board and said, “Can I get that 10 piece chicken thing and the fries?” The picture and sign read “10 piece crispy chicken nugget combo” to include “2 sauce, large drink, regular fries for $8.99”. We were charged for each individual item to include a large fry and medium drink costing $4.07 more. The girl we initially spoke with said, “did you specifically say the word combo? Because if you didn’t, ‘he’ would charge you individually”. “He” being the general manger we were told. He gave us a hard time getting refunded because as the general manager kept saying, “he didn’t specify combo”. Come, on guy? Do you get a bonus based on sales? So you’re going to over charge people and not even smile while you monetarily rape your customers?? Have some couth. Be better.
Deborah A. Elverson
Went to the drive up, not sure if the guy at the window was having a bad day, or what, but he wouldn't let me look through the menu, talked to me rudely, and my husband was on the phone and heard the exchange. Someone serving customers should treat us like he did. Like I said, maybe he was having a bad day, but if he treated everyone like he did me, maybe that's why it's never busy when I get there.
Tony Discipio Jr.
Terrible food, made me sick. Overpriced!
Jared Halbman
You guys have earned this review after many visits. I'm a regular and have worked for the company many time. It's pathetic and unprofessional to be mad and complain about a customers order and it's not even big. It don't matter that you have 2 people. Your job is to serve food and handle food safety. I can't express how wrong it is to complain to a customer. It give a horrible image for the company and I'm sure your area coach Brad will not be in support of this. I really hope I have a different experience next time or I'll take the complain further up the chain. Lean manners and customer service. Wining over food for 3 people is beyond pathetic.
Brody Marquardt
great music, great food and fast service even with a steady drive thru
Kathy Niesen
Love the breakfast menu! Very friendly service. Always clean and quick.
Pam Ahles
Food wasn't even warm let alone hot! What's so hard about heating up the beans and meat? Chips falling out of bag on to tray that should have had a paper covering it.
Ralph Cain
Delicious
melissa case
Customer service could use some training. Older gentleman working acknowledged us. The gal working didnt say anything even after i said Thank you! Food was good.
Went last night got the number one first taco was great second tasted weird didn't eat the third then got sick later that night. Food poisoning. Won't be back
Food: 1
Nattie Clark
Food was great. The attitude of the guy who brought out the order was not. It is never okay to scream or swear at a customer, and he yelled at my husband because he couldn't hear him over the loud dining room. Probably never coming back here.
Parking: Around 20 parking spots and 2 wheelchair spots.
Kid-friendliness: When staff will swear at the parents, kids aren't safe here.
Was told to use the kiosk when I waited to order at the counter after they finally noticed me, but I was paying with cash. I just walked out, must not want my money.
Service: 1
Jim Wardlow
Friendliest customer service you'll find at a fast food place.
This is the greatest Taco Bell I’ve ever been to. The service is by far amazing and the food comes out at a orderly time. Lastly I’d like to point out the quality of the food, it excelled in every aspect.
Nice people good manager
14 year old boy pointed at the board and said, “Can I get that 10 piece chicken thing and the fries?” The picture and sign read “10 piece crispy chicken nugget combo” to include “2 sauce, large drink, regular fries for $8.99”. We were charged for each individual item to include a large fry and medium drink costing $4.07 more. The girl we initially spoke with said, “did you specifically say the word combo? Because if you didn’t, ‘he’ would charge you individually”. “He” being the general manger we were told. He gave us a hard time getting refunded because as the general manager kept saying, “he didn’t specify combo”. Come, on guy? Do you get a bonus based on sales? So you’re going to over charge people and not even smile while you monetarily rape your customers?? Have some couth. Be better.
Went to the drive up, not sure if the guy at the window was having a bad day, or what, but he wouldn't let me look through the menu, talked to me rudely, and my husband was on the phone and heard the exchange. Someone serving customers should treat us like he did. Like I said, maybe he was having a bad day, but if he treated everyone like he did me, maybe that's why it's never busy when I get there.
Terrible food, made me sick. Overpriced!
You guys have earned this review after many visits. I'm a regular and have worked for the company many time. It's pathetic and unprofessional to be mad and complain about a customers order and it's not even big. It don't matter that you have 2 people. Your job is to serve food and handle food safety. I can't express how wrong it is to complain to a customer. It give a horrible image for the company and I'm sure your area coach Brad will not be in support of this. I really hope I have a different experience next time or I'll take the complain further up the chain. Lean manners and customer service. Wining over food for 3 people is beyond pathetic.
great music, great food and fast service even with a steady drive thru
Love the breakfast menu! Very friendly service. Always clean and quick.
Food wasn't even warm let alone hot! What's so hard about heating up the beans and meat? Chips falling out of bag on to tray that should have had a paper covering it.
Delicious
Customer service could use some training. Older gentleman working acknowledged us. The gal working didnt say anything even after i said Thank you!
Food was good.
Restaurantji Recommends
Went last night got the number one first taco was great second tasted weird didn't eat the third then got sick later that night. Food poisoning. Won't be back
Food: 1
Food was great. The attitude of the guy who brought out the order was not. It is never okay to scream or swear at a customer, and he yelled at my husband because he couldn't hear him over the loud dining room. Probably never coming back here.
Parking: Around 20 parking spots and 2 wheelchair spots.
Kid-friendliness: When staff will swear at the parents, kids aren't safe here.
Wheelchair accessibility: Perfectly wheelchair accessible bathrooms. 2 wheelchair parking spots
Atmosphere: 1
Food: 5
Service: 1
Was told to use the kiosk when I waited to order at the counter after they finally noticed me, but I was paying with cash. I just walked out, must not want my money.
Service: 1
Friendliest customer service you'll find at a fast food place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito, Crunchy Taco, Mild Sauce Packet
This is the greatest Taco Bell I’ve ever been to. The service is by far amazing and the food comes out at a orderly time. Lastly I’d like to point out the quality of the food, it excelled in every aspect.
Atmosphere: 5
Food: 5
Service: 5
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