Subway
372 W Main St, Ellsworth
(715) 273-4713
Recent Reviews
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Love this subway. Best service and quality I’ve gotten at this chain
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
They treat there employees terrible. Ill never step in this place ever again.
Atmosphere: 1
Food: 1
Service: 1
Of the four or five times i’ve online ordered from this store they’ve messed something up lol. You wanted extra pickles? How about less than usual. Toasted? Nope. Literal joke of a store. I work at a different subway location and I get the online orders can be irritating but me and ALL of my coworkers are able to do it and follow the directions given clearly. It would require literally no extra effort to put on a normal amount of stuff and do what’s instructed (again, I would know!) but apparently the stoners who run this place can’t figure it out. That’s another good point to make.. the dude behind all of these less than mediocre orders is the manager.
Atmosphere: 3
Food: 2
Service: 1
Two guys working were great. I came in with 5 grandsons (6-14) and they were very very patient with the younger boys, treating each one like a special customer. Listening and answering all their questions... we will be back. And yes boys can be a handful. But your employees were great with them.
Atmosphere: 5
Food: 5
Service: 5
Parking: I've always gotten a spot just a few feet from the door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham
Vegetarian options: They offer salads and a veggie sub.
Atmosphere: 2
Food: 3
Service: 2
Normally this place is okay at best but not today. If you want subway go to the River Falls locations.When making both my sandwiches I had to tell them how to make it. Plus they didn't ask me if I wanted my second sandwich toasted and they also forgot the bacon. I had to remind them to do both. Though after five times of telling them then the second worker had said "Well I didn't do it so it's not my fault." to which I said that I wasn't blaming him. I just wanted the mistake corrected, and I was not being belligerent or uncooperative. I spoke calmly and precisely.The mistakes were corrected but they did skimp out on any sauce on my sandwich. But I just dealt with it because I didn't wanna deal with it anymore. (I have anxiety/mild autism so awkward situations squick me out.)You guys either need to train your staff better or get someone who knows what they're doing. Bc if they get that confused and flustered with just three customers- they probably shouldn't be working there. And that's with two employees mind you.Oof- Yeah go to River Falls. Better customer service. They're more personal with their customers when they come in. Even going as far as to ask how their day is. Plus much better food and they actually give you what you ask for- and major perk is they know what they're doing. And you don't have to do their job for them~
Atmosphere: 3
Food: 2
Service: 1
BUYER BEWARE: Do NOT place an online order at this restaurant. I ordered a breakfast sub (bacon, egg and cheese) and got an absolute joke of a sandwich. When I opened the sun I was confused about the amount of grease that was in the wrapper. Once I opened the sub I found about 20 pieces of bacon (this sandwich normally comes with two) and two pieces of egg each about the size of quarter. I tried contacting the manager for a refund but never received an answer. Really wish I had just gone into the restaurant instead of ordering online. Scary.
Atmosphere: 1
Food: 1
Service: 1
Honestly the best Subway I have ever been too, in any state or any City. The service is phenomenal. I will return over and over while I am in town…..and when I return as well. They also recovered my phone after I left it and stored it safely.
Atmosphere: 5
Food: 5
Service: 5
Always pleasant
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Crabby people, smile would change that place
Really great guys working there, nice and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Never met Jacob before but I thought he was the manager of the store. Polite, attentive, fast subway maker, with really great knowledge and suggestions. The one downfall is they were out of meatball subs which happens to be my favorite. Their shipments come in on Monday for meatballs :-)
Parking: Lots of street parking on the side parking lot photos attached.
Atmosphere: 5
Food: 5
Service: 5
Love it, see you soon.
Atmosphere: 5
Food: 5
Service: 5
Well-run, clean. Friendly and professional service. The management of this Subway truly cares about the quality and professionalism of the young people they employ. As a result, they are able to attract and retain some of the finest young adults in the area. This place is an asset to the community.
Atmosphere: 5
Food: 5
Service: 5
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