The Chocolate Factory

The special on July 4th was a brisket bbq sandwich with all the fixins. Cole slaw was excellent. I’ll definitely get this sandwich again when it’s in the menu. Thank you.

Food is good. Very noisy

Good food great service. Love the decor.

Sandwich place.

What a great find. Great sandwich. Good service.

Elm Grove chocolate factory is my #1 lunch spot in the area, I order here frequently and I'm always satisfied. Staff is friendly and food is always fresh. A++

Great customer service!
I watched while the customer in front of me was rude to the staff and both the staff and manager tried to diffuse the situation in a calm and concerned manner.
Will definitely be coming here again. Subs are delicious and the staff are so friendly and kind!

I always love the chocolate factory but this location was so clean kept and the staff were so attentive. Above and beyond.?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Sub

A wide variety of sandwiches or burgers to eat there or take away. Good and fast service

Atmosphere: 5

Food: 5

Service: 5

The croissant sandwiches are always good, as is the ice cream. The kids behind the counter do their best and are learning how to work with the public.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: blt, Ham Sandwich, Croissant, Sub

This is a great little sandwich shop. The sandwiches are well designed. The treats are delicious. It's clean and the service is brisk and friendly.

Atmosphere: 5

Food: 5

Service: 5

The ice cream is delectable and delicious

Atmosphere: 4

Food: 5

Service: 5

Chocolate factory has the best subs in WI and also consistently excellent service and cleanliness at every location that I've been to.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sub

Very welcoming service. I had the Italian wedding soup and half Phoenix sub. The tea was really good and it was pretty much a great day to eat outside with my co-workers.

Parking: The parking is pretty tight so if you have a large SUV be careful.

Atmosphere: 5

Food: 5

Service: 5

We are new to the area and wanted to give the ice cream a try. I was pleasantly surprised at the amount of options. The worker was friendly and offered us samples, which was nice as we have kids, but we all chose after the first sample. They price their ice cream by weight which we thought was smart so no customer could feel shorted. It was roughly 6 dollars per person on our trip. We got one hot fudge sundae, 3 dipped waffle cones and one regular dish. All the ice creams tasted great. We will be back and may even try a sub next time!