Zisters

13425 Watertown Plank Rd, Elm Grove
(262) 794-3924

Recent Reviews

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Tara Renard

The Corned Beef Hash was underwhelming. Although the menu described a generous portion of corned beef in the hashbrowns, the serving size seemed more suited for a toddler, and the hashbrowns were somewhat raw. In contrast, my chorizo bowl was quite substantial, but I had requested a well-toasted English muffin with extra butter, which was not provided. Additionally, I had placed a coffee order, which the waitress appeared to forget, resulting in a lengthy delay before I received my coffee.

Food: 2

Service: 2

AngelRyleeZeimantz

We were treated like royalty. The food was hot and delicious. There are many options for my dietary needs.

Rosa E. Melendez

We landed here for the beignets but all the food we had was extremely delicious ? Everyone was super friendly and the service was top notch ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beignet, Herbivore Bowl, Benedict Flight, Chocolate Lovers Pancakes

Janie Vasquez

The omelettes are really good!

Atmosphere: 5

Food: 5

Service: 5

Mackenna Markowski

Such a cute and fun brunch experience! Server was really nice and engaged our group for our birthday celebration. Food was really good!

Atmosphere: 5

Food: 5

Service: 5

Justin

Nice place, food was average

Atmosphere: 4

Food: 2

Service: 5

Brenda Castaneda

Tuna melt cold, cheese wasn't melted, bread hard and service quite slow and unfriendly.

Atmosphere: 2

Food: 1

Service: 1

Greta

Came early for breakfast- so it wasn't too crowded. It took about 10 minutes for the waitress to take my drink order and about 20-25 minutes for my food to come out. Overall, the food was great, but service was lacking. I'd expect that kind of wait for a steak or more complex meal... just not pancakes.

Atmosphere: 4

Food: 5

Service: 2

Jeff Klatt

My family chose Zisters for lunch to celebrate our infant son's baptism. I wish we hadn't. We encountered poor food quality and customer service. What's worse, the manager was petty, childish, and passive-aggressive. To begin, I asked our server if they were able to cook a burger rare. She confidently responded "Yes!" My "rare" burger arrived medium-well with very lackluster toppings. The egg, supposed to be sunny-side up, had no yolk at all and the white was charred. The avocado slices were browning and badly spotted. The bacon was overdone and tough. None of these were a big deal, and I didn't mention them to the server. Out of politeness, I only mentioned the doneness. According to Cambridge, medium-well means "cooked so that it has a small amount of pink in the center." According to Burger Republic, medium-well "has a slight-pink center," while rare has "a cool red center." The burger was obviously very overdone. No problem; these things happen. I showed my burger to our server. She explained that the kitchen staff always cook burgers to specific temperatures. I wasn't standing in the kitchen while it was being cooked, so I can't speak to that. I do know that a) people make mistakes, and b) sometimes thermometers are either misused or inaccurate. Do they honestly think we can't tell? That we just order our preferred doneness without knowing what that means? I would have been okay with a medium-rare, or even a medium, if the beef was higher quality. But it wasn't. In an effort to be accommodating, I suggested that they please simply cook a replacement patty and I would transfer my original toppings over. Industry standard would dictate they remake the entire dish. She seemed somehow irritated, but agreed. When I cut into the new patty, I could tell immediately that it was only cooked for maybe 20 seconds on each side. It was basically raw, other than the thinnest outer layer. They were willing to risk serving a customer a raw beef patty immediately after explaining how they had to cook all of their burgers to specific temperatures (regardless of actual doneness). Something just wasn't adding up. Had they been unable or unwilling to cook a rare burger in the first place, I would have gladly found something else on the menu. There's nothing wrong with that, and it's the reason I asked. This was all taking some time, and my son was getting fussy. We needed to settle up and get going, so I just asked for a to-go box. Once we got the bill, I noticed that our server had charged an extra $6 for the replacement patty. For expediency, I brought this to the manager's attention. The entire principle of that is clearly wrong. After the manager conferred with the server, she said that she charged for the extra patty because I "had eaten the first patty" (I hadn't) and that she also "did not charge for the gluten-free buns" (two of my family members had ordered burgers with gf buns, which are a $1 upcharge). When I explained further what actually happened, she replied (verbatim) "We don't do that." Apparently they don't correct mistakes that they have made, or, without stating so, they expect their customers to pay to have such mistakes corrected. Feigning conciliation, she said she would remove the charge for the patty but insisted that I not take the second patty home. Again, completely missing the point. In the end, I took nothing home anyway. I had only eaten my side salad and a couple small bites of burger toppings. I left the rest. So the manager did remove the $6 charge for the patty, but snuck on two "custom" charges for gluten-free buns at $3 each (not $1) in retaliation. I walked up to the manager once more just to clarify that that's what she had done. She smiled sarcastically and said "Yes, that's right." Zisters demonstrated a deep lack of pride, principle, and integrity. The manager deceptively and willfully manipulated a custom charge

Atmosphere: 4

Food: 2

Service: 1

Kenneth James

Food service and atmosphere was great, had one little minor food issue but it was sorted promptly and in a very friendly manner.

Atmosphere: 5

Food: 5

Service: 5

Naomi Cartee

Everything was fresh and delicious. Love the selection of non alcoholic cocktails. My server a doll. He was super friendly and attentive. Atmosphere was chill. Restaurant was spotless. 10/10 would recommend. Women opened ?

Vegetarian options: My veggies omelette was superb. Fresh fruit was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beignet

Whatever _

Good salad, fair price, nice atmosphere with the garage style doors open

Atmosphere: 4

Food: 4

Service: 4

Andrew Brandt

Great food, very friendly people, awesome patio w/ shade and big open windows. We'll be back!

Dietary restrictions: Plenty of gluten free options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken & Waffles, Hamburger

CJ Edwards

I truly appreciate the warming staff, great service, and delicious food. I'm glad I chose Zister to celebrate my birthday. I can't wait to visit again.

Atmosphere: 4

Food: 5

Service: 5

Kayden Rinzel

I called in a panic at 7am on a Saturday, looking for a place to host 9 people at 9am that day (family came into town unexpectedly). The staff on the phone were lovely and patient while I explained what was going on and while I offered for the family to be split into any open tables, she refused to make us do that! We took a few different cars, so when my vehicle got there (first), they had pushed tables together to make a 9 person spot despite the smaller interior. The rest of the party showed up later than 9, but wait staff was extra accommodating and extremely patient despite the range in arrivals. I cannot stress enough how much of a success this brunch turned into, despite the chaos of the morning and the party not being complete at the time of the reservation. Food was, as always, delicious with something on the menu for everyone's dietary needs, and this continues to be one of my favorites brunch spots :). But the service was outstanding and I wish I could have thanked each and every staff member that worked to make a hectic morning into a peaceful and enjoyable meal <3

Parking: So easy to find, and the strip mall has its own large parking lot. As someone who stresses about this, I guarantee this will not be a hassle! Plenty of handicap spaces right near their door, with the entire rest of the lot open (I have never seen it anywhere near full).

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken & Waffles, Beignet

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