I had one of the worst experiences ever at this place. The food they gave us was ice cold, clearly not fresh, and honestly tasted like it had been sitting out for hours. When we went through the drive-through, the customer service was unbelievable — they literally threw the food at us through the window and even called us out of our names when we questioned the quality.
We tried calling to resolve the issue, and they hung up on us the moment we explained the problem. When we called back, the only solution they offered was to remake ONE item out of a seven-item order. Completely unacceptable. I will never spend another dollar here, and I wouldn’t recommend this place to anyone.
Quis Sway
Came for my first time Food was definitely was fresh food is good Definitely will be coming back
Atmosphere: 5
Food: 5
Service: 1
Zadok MacGregor
It’s always so slow minimum 15 minutes. (Fast food)
Atmosphere: 1
Food: 2
Service: 1
Shane Gardner
Been many times. Rarely satisfactory. Sometimes they seem to have a few good staff members, but Bucciferro clearly treats this location as a turn key operation. I assume the good people don't stay because of this hands off management approach. Often get the wrong order, horrendous wait time, and even staff inside pretending they were close and not responsive once.
Atmosphere: 1
Food: 1
Service: 1
Seth Rall
Staff couldn’t care less about the customers. Now the we have Culver’s I will not be back.
Atmosphere: 3
Food: 3
Service: 1
Sandy Loften
No ice in my drink. That really bothers me. I wait my drink to stay cold.
Atmosphere: 4
Food: 3
Service: 5
Jocelyn Hatch
Drive threw wait time is the worst I’ve ever seen in fast food.
Atmosphere: 5
Food: 3
Service: 1
Robbie Cash
Longer than average wait every time I come through. I've had to leave the drive thru line because of waiting 25+ minutes and no movement in the line. Food is average, had a big Mac once where the patties were nearly paper thin. I just think the staffing is awful and needs a lot more help.
Atmosphere: 2
Food: 3
Service: 1
cassidy fischer
Horrible service. There has been MANY times we have waited for 40-60 minutes for 1-2 meals (sandwich and fry). Almost everyone who works there is rude, disrespectful, and does not care about their job one bit.. yes it’s mcdonald’s but if you’re not happy LEAVE! Will probably never go here again… can’t wait for culver’s!! After reading many other reviews why hasn’t corporate or HR done something about this?!?!?! This issue goes wayyyy back, where is the authority and accountability around this place? sad.
Atmosphere: 1
Food: 2
Service: 1
Annie 5lbs
Always long wait for anything. Prices are a lot higher than other McDonald's. Cramped drive thru
These people are so lazy to the point where they just slop some ingredients together and call it good, I went there to grab some quick food for lunch, went through the drive thru, they had me wait for 10-12 mins and they bring out the food that I got… all was fine until I opened the Big Mac and they have the three buns but only have one patty with lettuce, cheese and Mac sauce between the middle and bottom bun, while putting the top bun on the empty middle bun, this place needs new management.
Atmosphere: 1
Food: 1
Service: 1
Specs Detailing
Asked for extra sauce, they refused. All but 1 of my sauces was open when I went to get them out of my bag. Took 10 minutes to take our order in the drive thru and even longer to get our food at the window, just for half of it to be cold anyways.
Atmosphere: 1
Food: 2
Service: 1
Anthony
Should not take 48 minutes to get an order for 2 adults and 5 kids no wonder why Culver’s is coming to down. Maybe it’s time for the owners to start looking at a bigger location to better service the area if not move aside and let faster restaurants take over
I had one of the worst experiences ever at this place. The food they gave us was ice cold, clearly not fresh, and honestly tasted like it had been sitting out for hours. When we went through the drive-through, the customer service was unbelievable — they literally threw the food at us through the window and even called us out of our names when we questioned the quality.
We tried calling to resolve the issue, and they hung up on us the moment we explained the problem. When we called back, the only solution they offered was to remake ONE item out of a seven-item order. Completely unacceptable. I will never spend another dollar here, and I wouldn’t recommend this place to anyone.
Came for my first time
Food was definitely was fresh food is good
Definitely will be coming back
Atmosphere: 5
Food: 5
Service: 1
It’s always so slow minimum 15 minutes. (Fast food)
Atmosphere: 1
Food: 2
Service: 1
Been many times. Rarely satisfactory. Sometimes they seem to have a few good staff members, but Bucciferro clearly treats this location as a turn key operation. I assume the good people don't stay because of this hands off management approach. Often get the wrong order, horrendous wait time, and even staff inside pretending they were close and not responsive once.
Atmosphere: 1
Food: 1
Service: 1
Staff couldn’t care less about the customers. Now the we have Culver’s I will not be back.
Atmosphere: 3
Food: 3
Service: 1
No ice in my drink. That really bothers me. I wait my drink to stay cold.
Atmosphere: 4
Food: 3
Service: 5
Drive threw wait time is the worst I’ve ever seen in fast food.
Atmosphere: 5
Food: 3
Service: 1
Longer than average wait every time I come through. I've had to leave the drive thru line because of waiting 25+ minutes and no movement in the line. Food is average, had a big Mac once where the patties were nearly paper thin. I just think the staffing is awful and needs a lot more help.
Atmosphere: 2
Food: 3
Service: 1
Horrible service. There has been MANY times we have waited for 40-60 minutes for 1-2 meals (sandwich and fry). Almost everyone who works there is rude, disrespectful, and does not care about their job one bit.. yes it’s mcdonald’s but if you’re not happy LEAVE! Will probably never go here again… can’t wait for culver’s!! After reading many other reviews why hasn’t corporate or HR done something about this?!?!?! This issue goes wayyyy back, where is the authority and accountability around this place? sad.
Atmosphere: 1
Food: 2
Service: 1
Always long wait for anything. Prices are a lot higher than other McDonald's. Cramped drive thru
Atmosphere: 5
Food: 2
Service: 2
Restaurantji Recommends
These people are so lazy to the point where they just slop some ingredients together and call it good, I went there to grab some quick food for lunch, went through the drive thru, they had me wait for 10-12 mins and they bring out the food that I got… all was fine until I opened the Big Mac and they have the three buns but only have one patty with lettuce, cheese and Mac sauce between the middle and bottom bun, while putting the top bun on the empty middle bun, this place needs new management.
Atmosphere: 1
Food: 1
Service: 1
Asked for extra sauce, they refused. All but 1 of my sauces was open when I went to get them out of my bag. Took 10 minutes to take our order in the drive thru and even longer to get our food at the window, just for half of it to be cold anyways.
Atmosphere: 1
Food: 2
Service: 1
Should not take 48 minutes to get an order for 2 adults and 5 kids no wonder why Culver’s is coming to down. Maybe it’s time for the owners to start looking at a bigger location to better service the area if not move aside and let faster restaurants take over
Atmosphere: 1
Food: 3
Service: 1
Great staff...super friendly
Atmosphere: 3
Food: 5
Service: 5
Very very dripping greasy quarter pounder
Atmosphere: 4
Food: 1
Service: 5
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