Buffalo Wild Wings

6227 McKee Rd F, Fitchburg
(608) 268-0025

Recent Reviews

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Karri Calvert

Was a great experience. Highly recommend 👌

Atmosphere: 5

Food: 4

Service: 5

Ann Duong

Food was over an hour past stated time. I understand it it was busy, but it was early Monday with nobody else there. Food was extremely burnt. They SHORTED us out an entire order of wedges... Just pure garbage. Go ANYWHERE else.

Atmosphere: 1

Food: 1

Service: 1

Monique

My brother and I stopped in to grab a bite while we waited for our dogs at groomer. The atmosphere was great they restaurant was tiddy. Our waiter was amazing never an empty cup and the food was hot. Food was ok but lacked seasoning. Overall it was a great visit. Thanks buffalo wild wings for making my first visit wonderful

Atmosphere: 5

Food: 4

Service: 5

Andrew Lyon

Great food,great service and great staff

Atmosphere: 5

Food: 5

Service: 5

CJ Kiekens

Lakeasha & Hannah took great care to ensure my food came out exactly how I wanted it. We had a fantastic visit.

Atmosphere: 5

Food: 5

Service: 5

Koebe Starr

I ordered 30 wings, they were whining about giving me one ranch. I ordered 30 wings and can’t get ranch? Not to mention, I asked for extra wet, they were dry, ended up eating them, puked all night and then had to call into work. Nothing about this place is correct, then I speak to the manager on the phone, he tries to only give me a partial refund. And has an attitude about it. Honestly what is wrong with this place. And looking at the other reviews, and seeing Buffalo Wild Wings still hasn’t got rid of this guy, shows they don’t care about you. Not to mention, I didn’t even get 30 wings. I got 17. How sad.

Atmosphere: 1

Food: 1

Service: 1

James Leohr

Beware!!! Worst location ever. Tells you to call other places even though you order through the company itself. They will lie and blame you for every issue. Just remember, they may say they’re a manager but afterwards you find out they aren’t but yet the customer is blamed. Wow

Atmosphere: 1

Food: 1

Service: 1

Matthew Warren

We had a birthday party here with like 20 people and the food gave all of us diarrhea

alena bursaw

Normally I’m disappointed in service but Huntley was great! Fast & efficient.

Brian Fulton

Haven't had BWW in a couple years and decided to order some takeout here for a football get together. Man was it a disappointment. Some sad looking tiny wings. The 12 piece looked like a kids meal. Some sauces missing from the wings. Buffalo chicken wrap was also without sauce, it was plain. You're better off going to another location.

Atmosphere: 2

Food: 1

Service: 2

Blue Ivy

Don’t you ever
EVER order from here. I ordered 50 wings for a small party that consisted of my friends and I. I ordered ahead and I got a notification that my order was to be coming early. I set the time to 5:30 for a reason. Why the heck are you sending me my order early? Then once my order arrives, I catch the delivery driver. I don’t even have the option to receive my order by hand. They just tell me it’s gonna be dropped off at my door. I should’ve known something was up then. The delivery driver left. I should’ve had him stay, but I was just super busy getting everything done. I opened the bag and the boxes are beat up the chicken that I ordered, which is buffalo by the way Isn’t even fully seasoned. They were very stingy with the sauce. It was very obvious that it wasn’t 50 pieces of chicken wings more like 30. The only thing that tasted good was the lemon pepper. Never ordering from here ever again please listen to the reviews.

Atmosphere: 1

Food: 1

Service: 1

Fatima Oliveira

Very good food and service. The dri ks are also very good. Worth going.

Atmosphere: 5

Food: 5

Service: 5

August

their lemonade drink is so good

Erica

Can you say sssslllllloooowwww????? Can you say cold? Like physically the AC is cranked down to like polar temps. Poorly managed.
Took only seconds to get seated but then 30 minutes to get orders and drinks. Wait staff buzzed around us but no one stopped. After we ordered drinks came back with in just a moment but took forever for appetizers and after that about another 15 for the meal. Waiter asked if we needed anything but didn't stay around for an answer. I wanted another cup of blue cheese and ranch and the waiter just walked away. We had to pin down staff for soda refills. We had to walk our check up to a waiter as they didn't acknowledge us to get the check, expected us to give them a tip. That's a joke of a lifetime. Took us TWO HOURS for 1 sandwich, a salad and an appetizer. No cocktails, not into sports. But 2 hours?!!!!,

Wait staff was horrible as far as training, attentiveness and customer service. Was not a busy night at all!

The table next to us when we came in was all done eating and who knows on how long they were waiting before we sat down but they waited over 35 minutes for their check.

Back to the cold.....polar and artic temps. The bathroom is so cold it's almost frost bite and currently outside is 40 degrees and it's warmer outside.

So I ended up talking to manager about being very disappointed and she was very considerate and helpful and understanding. She is wonderful. Also the 2 hostess that I had were very nice. Tried to give the manager a way out saying tonight was just a fluke but she said no and looked ashamed and disappointed in her staff. Need to train the staff and talk to them about service.

Most likely not coming back to this one location but the manager and the waiter when we did have his attention was very nice.

Atmosphere: 2

Food: 3

Service: 2

Axl Galicia

Went in yesterday and usually don’t have an issue. However I ordered 10 wings, they bring me 8
 don’t know how they can’t count to 10 but ok. Then they proceed to charge me for the whole order of 10 wings and offer me a “free 6 wing card”. Personally I found that to be rude and inconsiderate. Will not be eating here again.

Atmosphere: 1

Food: 1

Service: 1

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