Lived in China for 11 years. This is not Chinese food. It isn't even good Chinese American food. Go to Metcalfe's at Hilldale for better Chinese American food.
Atmosphere: 1
Food: 1
Service: 2
Anthony Panici
Never again, it was disgusting. Picked up via grubhub 2 sushi were missing, the beef and broccoli was still frozen/cold and awful quality. The general chicken was all breading and no chicken. Fried rice was OK but needed more soy sauce.Also it was a pick and the people working were rude when I told them that I was missing items.
Atmosphere: 3
Food: 1
Service: 1
Tara E.
review is for the Fitchburg, Wisconsin Hy-vee only. The service manager John ruined it for me at this store. He is the rudest person I have ever met and I will no longer go to this Hy-vee solely due to him. Pretty much accused me of stealing when I tried using my husband's employee discount in the self check outs (which I am able to do at other Hy-vees). He rudely requsted all my husband's information to verify I wasn't lying. My husband has been an employee of Hy-vee for over 20 years and no employees at his store would ever treat a customer like John did. I'm actually really surprised Hy-vee would allow such a person to work for them. He shouldn't be allowed to deal with the public. Not good for this location especially when there are other Hy-vees in town to choose from. That's where I'll be going from now on.
Judy C.
The deli at Hy- Vee came to our rescue this past Saturday. We placed an order at Whole Foods weeks ago for food for a bridal shower I was hosting. When we went to pick up the order the main entree was missing ( sandwich wraps) all we had were salads and fruit for the main food. Apparently, they sent an e-mail 3 days prior to let me know of the change in the order due to something they weren't able to get in. I didn't see the e-mail, nor did they try to reach me by phone. I asked if there was anyway that they could help me out or recommend something from their hot deli. The answer was " No there's nothing we can do for you" - I then called HyVee and the polite voice on the phone said "let me see what I can do for you, I will call you back in ten minutes. Ten minutes later he said " yes we can help you, we can provide you with sandwiches and wraps, It can be ready in an hour!! Wow!! Hats of to HyVee and the nice assistant manager who went out of his way to help us! My new shopping store as well!
Jeremy B.
I want to highlight the customer service of Theressa K. On a day about a week ago, I was on the brink of physical exhaustion and just finished shopping. There was no way possible for me to scan all the groceries without passing out. Theressa K. was nice enough to assist me with scanning and bagging everything. This goes above and beyond the call of her job, but she was more than willing to help.
Bill S.
We shop at HyVee Fitchburg when we are staying in the Fitchburg condo. Great selection, nice clean store, bakery is tremendous. Sooooooo ... why the low rating? Checkout. Usually only one checkout operating. I know you would like to channel all of us to self-checkout, but many of us prefer the checkout with an actual human. More checkouts, please!
Brian Jones
Somehow both overcooked and undercooked in the same meal. Soggy and gamey chicken. Clearly this is where they send chicken that is close to expiration.
Eric Podell
This is steamed buffet with very low quality. This is not a buffet. They have about four dishes, are over priced and have the nerve to state voted the best in the country...yeah by Hy Vee executives. Meh.
Sarah F.
This review is specifically for George in floral -- he was an absolute lifesaver and a gem to work with. I came in and needed balloons on the spot and he made it happen. He helped me get a bouquet together too in order to celebrate a graduate. The floral department was slammed with graduations, Mother's Day, weddings and Proms, but George kept his cool and was really friendly. Thanks George!
Rayna S.
Let's just say how awesome that this Hyvee has a USPS drop off location. I resell and working a normal job and the hours fit my schedule. They also have an amazing gluten free section. The only complaint I have is the lack of wet cat food and I understand that's an all over problem. Thank you for working during the pandemic you guys are rock stars. Keep up the good work !
This is just a general statement towards the whole program of hyvee's corporation advertisement. It absolutely is irritating the song you're using and your advertisement. I can I turned the channel every time the freaking commercial comes on freaking commercial comes on. And I don't want to go to hyvee anymore that's how bad the commercial is
Dave J.
Consistently screws up my orders for delivery. In my weekly orders in the past three months only four have been complete. There is always something missing, extra from another persons order, damaged or fresh meat and/or dairy within two days of expiration of the use by date. They have never responded to my online surveys and it's obvious they don't care or are capable of improving.
Emily K.
Stopped in for some quick groceries. Was able to find things easily. Great options in the deli. Prices were responsible as well. Did self checkout and was in and out quickly.
Tammy C.
I love Hy- Vee the grocery store. But I will never use their curbside shopping again. Paid 9.95 for the service and I did not get half of my order. What I did get was the wrong items. They need to put experienced people as shoppers instead of kids who don't know the difference between an Italian meatball and home style. Its not that difficult if you know how to read. I take care of my elderly father so I don't have time to shop. Now after $9.95 I need to go shopping. Not convenient at all. Nice concept but doesn't work. Plus I didn't get a receipt!
Susan M.
Posted price VS scanned price issue. Posted price didn't match the scanned price. Manager said too bad, customer had to take product at the scanned price as it must have been in the wrong place. Customer touched it therefore they must purchase the product at the scanned price because, covid. Right. See WI statute 98.08.
Lived in China for 11 years. This is not Chinese food. It isn't even good Chinese American food. Go to Metcalfe's at Hilldale for better Chinese American food.
Atmosphere: 1
Food: 1
Service: 2
Never again, it was disgusting. Picked up via grubhub 2 sushi were missing, the beef and broccoli was still frozen/cold and awful quality. The general chicken was all breading and no chicken. Fried rice was OK but needed more soy sauce.Also it was a pick and the people working were rude when I told them that I was missing items.
Atmosphere: 3
Food: 1
Service: 1
review is for the Fitchburg, Wisconsin Hy-vee only. The service manager John ruined it for me at this store. He is the rudest person I have ever met and I will no longer go to this Hy-vee solely due to him. Pretty much accused me of stealing when I tried using my husband's employee discount in the self check outs (which I am able to do at other Hy-vees). He rudely requsted all my husband's information to verify I wasn't lying. My husband has been an employee of Hy-vee for over 20 years and no employees at his store would ever treat a customer like John did. I'm actually really surprised Hy-vee would allow such a person to work for them. He shouldn't be allowed to deal with the public. Not good for this location especially when there are other Hy-vees in town to choose from. That's where I'll be going from now on.
The deli at Hy- Vee came to our rescue this past Saturday. We placed an order at Whole Foods weeks ago for food for a bridal shower I was hosting. When we went to pick up the order the main entree was missing ( sandwich wraps) all we had were salads and fruit for the main food. Apparently, they sent an e-mail 3 days prior to let me know of the change in the order due to something they weren't able to get in. I didn't see the e-mail, nor did they try to reach me by phone. I asked if there was anyway that they could help me out or recommend something from their hot deli. The answer was " No there's nothing we can do for you" - I then called HyVee and the polite voice on the phone said "let me see what I can do for you, I will call you back in ten minutes. Ten minutes later he said " yes we can help you, we can provide you with sandwiches and wraps, It can be ready in an hour!! Wow!! Hats of to HyVee and the nice assistant manager who went out of his way to help us! My new shopping store as well!
I want to highlight the customer service of Theressa K. On a day about a week ago, I was on the brink of physical exhaustion and just finished shopping. There was no way possible for me to scan all the groceries without passing out. Theressa K. was nice enough to assist me with scanning and bagging everything. This goes above and beyond the call of her job, but she was more than willing to help.
We shop at HyVee Fitchburg when we are staying in the Fitchburg condo. Great selection, nice clean store, bakery is tremendous. Sooooooo ... why the low rating? Checkout. Usually only one checkout operating. I know you would like to channel all of us to self-checkout, but many of us prefer the checkout with an actual human. More checkouts, please!
Somehow both overcooked and undercooked in the same meal. Soggy and gamey chicken. Clearly this is where they send chicken that is close to expiration.
This is steamed buffet with very low quality. This is not a buffet. They have about four dishes, are over priced and have the nerve to state voted the best in the country...yeah by Hy Vee executives. Meh.
This review is specifically for George in floral -- he was an absolute lifesaver and a gem to work with. I came in and needed balloons on the spot and he made it happen. He helped me get a bouquet together too in order to celebrate a graduate. The floral department was slammed with graduations, Mother's Day, weddings and Proms, but George kept his cool and was really friendly. Thanks George!
Let's just say how awesome that this Hyvee has a USPS drop off location. I resell and working a normal job and the hours fit my schedule. They also have an amazing gluten free section. The only complaint I have is the lack of wet cat food and I understand that's an all over problem. Thank you for working during the pandemic you guys are rock stars. Keep up the good work !
Restaurantji Recommends
This is just a general statement towards the whole program of hyvee's corporation advertisement. It absolutely is irritating the song you're using and your advertisement. I can I turned the channel every time the freaking commercial comes on freaking commercial comes on. And I don't want to go to hyvee anymore that's how bad the commercial is
Consistently screws up my orders for delivery. In my weekly orders in the past three months only four have been complete. There is always something missing, extra from another persons order, damaged or fresh meat and/or dairy within two days of expiration of the use by date. They have never responded to my online surveys and it's obvious they don't care or are capable of improving.
Stopped in for some quick groceries. Was able to find things easily. Great options in the deli. Prices were responsible as well. Did self checkout and was in and out quickly.
I love Hy- Vee the grocery store. But I will never use their curbside shopping again. Paid 9.95 for the service and I did not get half of my order. What I did get was the wrong items. They need to put experienced people as shoppers instead of kids who don't know the difference between an Italian meatball and home style. Its not that difficult if you know how to read. I take care of my elderly father so I don't have time to shop. Now after $9.95 I need to go shopping. Not convenient at all. Nice concept but doesn't work. Plus I didn't get a receipt!
Posted price VS scanned price issue. Posted price didn't match the scanned price. Manager said too bad, customer had to take product at the scanned price as it must have been in the wrong place. Customer touched it therefore they must purchase the product at the scanned price because, covid. Right. See WI statute 98.08.