Used to be a great place but they have gone downhill. Not sure if its because they sold to a private equity firm, but god they are extremely stingy with the meat. My sandwich got 2 crazy thin slices of cheese and they do the subway thing now where they fold over 2 or 3 pieces of meat to make it look bigger than it is. Im from jersey and when they make sandwhiches, they definitely do not use scales to weigh ingredients. Feels very corporate now. They sure do add a ton of lettuce to the sandwiches.
Charlie Waldusky
The gentleman that made my sandwich was very friendly. I don’t often leave reviews, but it was refreshing to see someone who seemed to genuinely enjoy their day while on the clock.
Atmosphere: 5
Food: 5
Service: 5
Andrew Scalzo
Staff was extremely professional, courteous and fast! Food was good as always. Store was clean
Atmosphere: 5
Food: 5
Service: 5
Kyng
Absolutely AMAZING service! Workers were very kind and caring. Very allergy-friendly service with a gluten-free option avaliable
Atmosphere: 5
Food: 5
Service: 5
Angela Golden
The staff at this location is very friendly! I was so impressed that I had to leave a review.
Sydney Denu
I got a free sub for my birthday and thought I would treat myself to a lunch for work. I ordered a pick up for 12 pm and I waited for 30 min just to find out my sandwich was made and not put on the shelf. When I asked the first time, they just asked for my name and then didn't even check if my sandwich was done. They gave me a free sandwich for next time, but that does not make up for the 30 minutes I was away from work. I was also not the only one waiting for so long. The woman making all the pickup orders was so slow and my sandwich was pretty soggy by the time I got it. Definitely not my favorite Jersey Mikes location.
Atmosphere: 4
Food: 3
Service: 2
Derek Williamson
This was my first time ordering from this Jersey Mike's. I arrived on a busy Sunday around lunch time. I want to give a special shoutout to Sara who took and made my family's order. With a long line from a busy lunch rush Sara was flawless. Her fantastic attitude instantly improved my mood! She was talking, laughing and carrying on with customers while we waited and all the while diligently making multiple orders from memory . I have to say as a person who works in customer service myself (GM at a hotel group) this was some of the best customer service I have witnessed in quite some time even when faced with a large task of orders and quite a few people. Sara you keep rocking that awesome outlook on life, I want you to know it certainly did not go unnoticed!! This location is lucky to have Sara and because of her I will certainly be back. Thank you for the warm smile and good laughs Sunday, your customer service really stuck with me and I believe it should be recognized. If I could give you an award I would!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Portabella Cheese Steak
Jenny K
Tried this place today, I love that everything is freshly sliced.
Atmosphere: 4
Food: 5
Service: 4
Adrianna Hamilton
Always enjoy getting a sandwich from hete! Staff is always helpful and willing to help.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub, Chipotle Cheese Steak
Abbey Priebe
Started placing a 15 sub order online but was prompted to call the store due to the website being down. I called and was immediately helped and on very short notice. Thank you!
The staff here is so kind and professional. I was absolutely amazed by the service! The manager was so kind and patient with me and my friend who has special needs. Couldn't have asked for more. Jersey Mike's is lucky to have employees that are so passionate and dedicated. Thanks bossman ur the best!
Amber Kline
The employees here are always super personable & hussle to get your order ready & available for you
Vernon Lyles
I'm mad at myself for even going in there?.... it's alot of weird stuff going on in there and it's obvious that their stuck in their ways
Atmosphere: 1
Food: 1
Service: 1
Douglas Whitehead
Food is good. Very rude. I was accused of ordering two sandwiches by the guy slicing the meat when I only ordered one. The lady preparing the sandwich was very condescending and raised her voice at me. Both employees rolled their eyes at me more than once. It was not busy. I can understand frustration in loud busy environment. If you want to be treated with kindness and respect, go somewhere else. I surely won’t return.
Atmosphere: 1
Food: 5
Service: 1
S N
Wonderful, polite staff that obviously know what they're doing and proud of it. We're happy we live in the neighborhood and will be returning again and again
Used to be a great place but they have gone downhill. Not sure if its because they sold to a private equity firm, but god they are extremely stingy with the meat. My sandwich got 2 crazy thin slices of cheese and they do the subway thing now where they fold over 2 or 3 pieces of meat to make it look bigger than it is. Im from jersey and when they make sandwhiches, they definitely do not use scales to weigh ingredients. Feels very corporate now. They sure do add a ton of lettuce to the sandwiches.
The gentleman that made my sandwich was very friendly. I don’t often leave reviews, but it was refreshing to see someone who seemed to genuinely enjoy their day while on the clock.
Atmosphere: 5
Food: 5
Service: 5
Staff was extremely professional, courteous and fast! Food was good as always. Store was clean
Atmosphere: 5
Food: 5
Service: 5
Absolutely AMAZING service! Workers were very kind and caring. Very allergy-friendly service with a gluten-free option avaliable
Atmosphere: 5
Food: 5
Service: 5
The staff at this location is very friendly! I was so impressed that I had to leave a review.
I got a free sub for my birthday and thought I would treat myself to a lunch for work. I ordered a pick up for 12 pm and I waited for 30 min just to find out my sandwich was made and not put on the shelf. When I asked the first time, they just asked for my name and then didn't even check if my sandwich was done. They gave me a free sandwich for next time, but that does not make up for the 30 minutes I was away from work. I was also not the only one waiting for so long. The woman making all the pickup orders was so slow and my sandwich was pretty soggy by the time I got it. Definitely not my favorite Jersey Mikes location.
Atmosphere: 4
Food: 3
Service: 2
This was my first time ordering from this Jersey Mike's. I arrived on a busy Sunday around lunch time. I want to give a special shoutout to Sara who took and made my family's order. With a long line from a busy lunch rush Sara was flawless. Her fantastic attitude instantly improved my mood! She was talking, laughing and carrying on with customers while we waited and all the while diligently making multiple orders from memory . I have to say as a person who works in customer service myself (GM at a hotel group) this was some of the best customer service I have witnessed in quite some time even when faced with a large task of orders and quite a few people. Sara you keep rocking that awesome outlook on life, I want you to know it certainly did not go unnoticed!! This location is lucky to have Sara and because of her I will certainly be back. Thank you for the warm smile and good laughs Sunday, your customer service really stuck with me and I believe it should be recognized. If I could give you an award I would!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Portabella Cheese Steak
Tried this place today, I love that everything is freshly sliced.
Atmosphere: 4
Food: 5
Service: 4
Always enjoy getting a sandwich from hete! Staff is always helpful and willing to help.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Sub, Chipotle Cheese Steak
Started placing a 15 sub order online but was prompted to call the store due to the website being down. I called and was immediately helped and on very short notice. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The staff here is so kind and professional. I was absolutely amazed by the service! The manager was so kind and patient with me and my friend who has special needs. Couldn't have asked for more. Jersey Mike's is lucky to have employees that are so passionate and dedicated. Thanks bossman ur the best!
The employees here are always super personable & hussle to get your order ready & available for you
I'm mad at myself for even going in there?.... it's alot of weird stuff going on in there and it's obvious that their stuck in their ways
Atmosphere: 1
Food: 1
Service: 1
Food is good. Very rude. I was accused of ordering two sandwiches by the guy slicing the meat when I only ordered one. The lady preparing the sandwich was very condescending and raised her voice at me. Both employees rolled their eyes at me more than once. It was not busy. I can understand frustration in loud busy environment. If you want to be treated with kindness and respect, go somewhere else. I surely won’t return.
Atmosphere: 1
Food: 5
Service: 1
Wonderful, polite staff that obviously know what they're doing and proud of it. We're happy we live in the neighborhood and will be returning again and again
Atmosphere: 5
Food: 5
Service: 5
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