McDonald's

2845 Fish Hatchery Rd, Fitchburg
(608) 274-9890

Recent Reviews

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John Swissler

Probably the 2nd worst McD's I've ever been in. No highchair available. Happy Meal toy not what's advertised. Not really sure what it is. My cheeseburgers were less than warm and had too much ketchup. Fries barely warm. Ordered diet Coke. Not really sure what it was. Also, location is awful from an access standpoint. Avoid.

Atmosphere: 2

Food: 2

Service: 2

Nichole

Stop going here. Service sucks. Not only did they give my mobile order out to someone else but then ignored me the entire time it was being remade. Didn’t even apologize once or explain to me why I was waiting. I even said thank you after receiving my drinks and still continued to be ignored like it was my fault they messed up. Got home to find out they put my fries upside down so they are all over the bag and a folded bun. Granted not the worst but if you are going to hand out the order to wrong person atleast you could remake it with a tiny bit of care. You would think after McDonald’s recent outbreak they’d be making sure staff are being nice to the people willing to give them another shot especially when they messed up.

Atmosphere: 1

Food: 3

Service: 1

Grayce W

Johnny is awesome. He listened and helped make decisions based on what I wanted to get and actually put the changes in accurately. The food was not so good.
Your "cook" put so much mustard and so many onions on my burger it was unenjoyable but Johnnys attitude made my day even though I threw my sandwich away

Atmosphere: 4

Food: 1

Service: 5

Brian Kalar

Despite saying so in its Google Maps profile, this McDonald’s DOES NOT have a playground. So this McDonald’s is the reason that I’ll stop planning stops with my kids at McDonald’s locations with playgrounds. We simply walked right out of the door, buying nothing and now boycotting our closest McDonald’s. Liars get nothing from me.

Atmosphere: 1

Food: 1

Service: 1

Bhavishya Hasija

Words fail to explain the utter incompetence I witnessed here tonight. I had to explain my order 4 times at the drive-thru, because every time I spoke and added something, the guy would replace the old item. Everyone in the car was dumbfounded, staring at the screen as our order was being erased in front of our eyes; 3 Chicken Big Macs turned into 10 nuggets, nuggets into one large fries, and the large fries into a ranch packet. Following 10 minutes of careful explanation, we saw our full order on the screen and happily drove forward in anticipation of our food, but in vain. By the sheer power of the infinity stones, half our order had been snapped out of existence at the second window. After ordering the same items for the 5th time, one person received a normal Big Mac instead of the Chicken they had ordered; perhaps a communication issue on our part…

Will probably be back anyway

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: McDonald's Big Mac

Mysterious Shadow

Craved a McMuffin at 4:30AM. Went there. The indian guy with heavy heavy english accent told me something like wait for 10 minutes? I didn't quite understand what's his english, and he just left, didn't respond to my questions in the drivethrough.

If you can't take orders 24 hours a day, then don't say that you're open 24 hours a day. Breakfast starts at 4AM.

Really funny when businesses don't want my money.

Service: 1

Tony Nails Watters / Bøñë-Såw

I believe that there's a basement at this one and I do believe that's what Ronald is living.

Analilia Guzman

Hello, good evening, today we bought dinner here at this place and when I got home I realized that my order was not complete and they did not give me my receipt. My question is how can I claim what was missing in my order or my money because I paid? in cash and I am also a frequent customer and we were talking on the phone and they never answer who I should contact to claim my order, thank you.

Navehea Oneal

Horrible service waited for 20 minutes for someone to take my order and they barely spoke English when they did decide to take my order

Jeff Steinhauer

Came late at night. I expected it to take a bit of time because it was late. However, it was over 20min in the drive thru. The fries were ice cold.

Atmosphere: 1

Food: 1

Service: 1

Andrew Dean

My McFlurry was made wrong. I'll never go back. This McDonalds is robbing people. Don't go here!

Karina Tito

They take time to serve, they are more focused on the gossip they have in Codina, your food is delivered cold, the ugliest potatoes they have, they give you whether you eat there or to take away your food, they take time to deliver.

Food: 1

Antoin Bussey

Service after 12am sucks ??

Service: 1

Susana Salinas

Great atmosphere but food was a bit messy

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Mcmuffin, Big Mac

Ted Tang

wanted happy meal with inside out 2 toy, got marvels

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