Employees were inside, however due to an apparent strike, they were closed. It says they are open online.
Atmosphere: 2
Food: 2
Service: 1
kyle stumpf
This location is always closed. It is annoying. The other Fitchburg location is in a horrible location so when this place is closed, I take my business to another city that has figured life out. How hard is it to staff a coffee shop? Either leave so some other business can move in and serve the tax payers or get this figured out.🤷🏼♂️
Atmosphere: 1
Food: 1
Service: 1
June Hertzler
Very disappointed. Ordered 2 coffees at the drive through. Got to the window and asked for a two cup tray, as I already had a drink in one of my cup holders. I was told I couldn't have one because they tip over. I explained my situation and said I could hold on to both cups on my console with the holder. Still no. She said they can only be used with one of their bags. Great! I'll take it that way, making it even easier for me! She said no again she couldn't give it to me. Took the coffees, trying to balance them and spilled one on the way home. What a mess... me and the car. What happen to trying to accommodate the customer. (Posting as they don't answer the number listed.)
Service: 1
Eleanor
The baristas that work evening shift are amazing! Helped me with my Starbucks app and ensured I was still able to receive a birthday drink. They were wonderful!
Ashley Gray
They are always super friendly and have excellent customer service.
Atmosphere: 5
Service: 5
ZELAXY
i love the baristas at this location!! if only it wasn't such a poorly managed store, baristas are always short-staffed and overworked. my advice to anyone looking for great coffee, shop local! my espresso tasted burnt, complimented with unhappy baristas being yelled at by management in inedible conditions, do yourself a favor and steer clear of this location until they treat their workers kinder ❤️ (photo of the sink i saw behind bar)
Atmosphere: 1
Food: 1
Service: 4
Kevin Thompson
You guys are the best! Thank you for remembering me from my last order! ❤️
Luna
the whole team welcomed me when I came in. Nat greeted me at the counter and was super nice! she must have noticed that I came in with my backpack and asked if I wanted my order in a mug and on a plate. I'm always a little anxious studying in public but Nat and the rest of the them made me feel so comfortable
Poetic Disaster
I love this location. My drink is always extra tasty and the staff is always so nice.
Sara Schwartz
Order was incorrect (handed me a half empty cup of foam), 2nd was burnt and no flavor added. Glad I used a gift card.
really love the staff here. despite being busy, they are very kind, friendly, and understanding. shoutout to isamar (sorry if that’s not spelled right) specifically, who clearly builds rapport with regulars and is a large part of the reason i wanted to leave a glowing review. i’m very fortunate that this is my local starbucks.
Itzel Arvizu
I went in at 3:48 1/30 to buy my daughters a after school snack and they asked for a tik tok drink that they couldn’t make because certain ingredients were no longer in store but the barista was a beautiful soul and offered to make a different drink she had seen on tik tok and my girls were absolutely AMAZED. It was pink and beautiful and delicious! But shout out to her for trying to give my daughters a unique drink!!
Philbo Baggins
The new Turkey Danish was excellent, and the Ethiopian Coffee was wonderful paired with it.
Karla Canard
Starbucks does not support the fair coffee trade. Remember your locals and mom and pops when considering your next cup of Joe friends. Peace.
Jodi Olson
I just stopped in to get a gift card. The service was good, very friendly and she verified the gift card activated before I left, so that was nice.
Employees were inside, however due to an apparent strike, they were closed. It says they are open online.
Atmosphere: 2
Food: 2
Service: 1
This location is always closed. It is annoying. The other Fitchburg location is in a horrible location so when this place is closed, I take my business to another city that has figured life out. How hard is it to staff a coffee shop? Either leave so some other business can move in and serve the tax payers or get this figured out.🤷🏼♂️
Atmosphere: 1
Food: 1
Service: 1
Very disappointed. Ordered 2 coffees at the drive through. Got to the window and asked for a two cup tray, as I already had a drink in one of my cup holders. I was told I couldn't have one because they tip over. I explained my situation and said I could hold on to both cups on my console with the holder. Still no. She said they can only be used with one of their bags. Great! I'll take it that way, making it even easier for me! She said no again she couldn't give it to me. Took the coffees, trying to balance them and spilled one on the way home. What a mess... me and the car. What happen to trying to accommodate the customer. (Posting as they don't answer the number listed.)
Service: 1
The baristas that work evening shift are amazing! Helped me with my Starbucks app and ensured I was still able to receive a birthday drink. They were wonderful!
They are always super friendly and have excellent customer service.
Atmosphere: 5
Service: 5
i love the baristas at this location!! if only it wasn't such a poorly managed store, baristas are always short-staffed and overworked. my advice to anyone looking for great coffee, shop local! my espresso tasted burnt, complimented with unhappy baristas being yelled at by management in inedible conditions, do yourself a favor and steer clear of this location until they treat their workers kinder ❤️ (photo of the sink i saw behind bar)
Atmosphere: 1
Food: 1
Service: 4
You guys are the best! Thank you for remembering me from my last order! ❤️
the whole team welcomed me when I came in. Nat greeted me at the counter and was super nice! she must have noticed that I came in with my backpack and asked if I wanted my order in a mug and on a plate. I'm always a little anxious studying in public but Nat and the rest of the them made me feel so comfortable
I love this location. My drink is always extra tasty and the staff is always so nice.
Order was incorrect (handed me a half empty cup of foam), 2nd was burnt and no flavor added. Glad I used a gift card.
Restaurantji Recommends
really love the staff here. despite being busy, they are very kind, friendly, and understanding. shoutout to isamar (sorry if that’s not spelled right) specifically, who clearly builds rapport with regulars and is a large part of the reason i wanted to leave a glowing review. i’m very fortunate that this is my local starbucks.
I went in at 3:48 1/30 to buy my daughters a after school snack and they asked for a tik tok drink that they couldn’t make because certain ingredients were no longer in store but the barista was a beautiful soul and offered to make a different drink she had seen on tik tok and my girls were absolutely AMAZED. It was pink and beautiful and delicious! But shout out to her for trying to give my daughters a unique drink!!
The new Turkey Danish was excellent, and the Ethiopian Coffee was wonderful paired with it.
Starbucks does not support the fair coffee trade. Remember your locals and mom and pops when considering your next cup of Joe friends. Peace.
I just stopped in to get a gift card. The service was good, very friendly and she verified the gift card activated before I left, so that was nice.
Atmosphere: 5
Service: 5
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