Subway

5957 McKee Rd, Fitchburg
(608) 298-7144

Recent Reviews

Sort by
Gabriela Zaragoza

Nice place, very clean

Atmosphere: 5

Food: 5

Service: 5

Dumb Founded

Much better than other local locations as staff look presentable and it's clean inside.

Atmosphere: 4

Food: 4

Service: 5

Jacky Rojas

I ordered online and went to pick up with my Son today ordered 3 meals only gave me 2cups so I asked for the 3rd one and lady in the front was soooo rude rolling her eyes on me and the store was empty she was just gossiping with the other female worker there too so when I asked for assistance she was upset and just responded to me “well can you just grab it yourself?” It’s there!!! (The 3rd cup ) pointing her hand to where the cups were. And went back inside to keep talking… SMH DO BETTER! I love subway but ppl working here must be better trained in costumer service!!!

Atmosphere: 1

Food: 4

Service: 1

Larissa

Subway was okay. Was super busy and not enough staff. And while not a gripe to this particular subway, but the sub does not justify its price as it’s kinda pricy for a sub par sub.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Subway Club Footlong Regular Sub

CAS

Up til now I have been pleased with this location. After my last visit though, I have a completely different opinion. I took my family here, so 4 foot long subs and drinks. When I went to pay the screen quickly flashed info about the app. before immediately switching to showing me my total. Out of habit I placed my card into the machine. As it was processing I told the employee I didn’t have the chance to enter my phone number. He tried to say I was no longer able to earn points cause I missed the opportunity to do so. When I questioned that, the employee next to him said that I would have a spot on my receipt to do so. I accepted that an employee was giving me accurate information, took my receipt, and moved on. Later that night when I tried to use my receipt I found that there is nowhere on there to enter your information. The employee gave me inaccurate information. When I called to speak to a manager, and relay my experience, she said the day was now closed, and essentially told me to bad.I give this location 1 star for customer service.

Kevin Stevens

As far as subways go. It’s a good one.

Parking: I guess it could get crowded during busy hours.

Atmosphere: 4

Food: 4

Service: 4

Tom C (Traveller Tom)

Ordered on the app for pickup. This is one of the few locations that take online coupon codes for BOGO subs. The sub was packed full of fresh veggies and turkey. No complaints. See short video of the ingredients behind the counter.

Atmosphere: 5

Food: 5

Service: 5

Tom C (TravellerTom)

Ordered on the app for pickup. This is one of the few locations that take online coupon codes for BOGO subs. The sub was packed full of fresh veggies and turkey. No complaints. See short video of the ingredients behind the counter.

Atmosphere: 5

Food: 5

Service: 5

Mark W.

Good sandwiches.

Atmosphere: 3

Food: 4

Service: 4

maria lopez4

I got my daughter the Boss sandwich. It comes with mozzarella and they didn’t even put it in there. Wow.

Atmosphere: 1

Food: 1

Service: 1

Lillian Sjurset

Place is gross. Used the restroom and there was no toilet paper. The floor was sticky and dirty. The pop machine needed a good cleaning. Also the stainless steel counter was gross also.

Great Beyond

Please tell your employee not to use the term "dawg" in place of a customer name. Especially when you don't know them at all. It's not cool, but very rude.

Mark Wilkerson

Good sandwiches.

Phyllis Fulton

The lettuce was bad and when I asked for them to change it the said no. So instead of spending more money I didn't due to the bad brown lettuce.

Lillian Vaughn

Place is gross. Used the restroom and there was no toilet paper. The floor was sticky and dirty. The pop machine needed a good cleaning. Also the stainless steel counter was gross also.

Loading...