Tropical Smoothie Cafe

6231 McKee Rd Suite A1, Fitchburg
(608) 665-9024

Recent Reviews

Sarah Thornton

I originally gave a 1 star because of an issue I had with service... I spoke with the manager this evening and he was absolutely AMAZING! We are not from the area, but will be in the area in a month or so and definitely will be stopping by! Never got to try the food, but we can't wait!!!

Service: 5

Camille Weeks

Terrible service. I ordered a curbside and waited 10 minutes when I arrived, then called them and asked them to bring it out. They said it was ready and they would bring it out in a couple minutes. I waited for 10 more minutes and eventually just decided to go in and grab it. The worker at the counter told me that they don’t really bring out curbside orders. I called them to ask, and they said if they are busy they don’t bring them out. I wish they had just told me that when I first called instead of lying and making me wait. Now my smoothies are melted :(

Service: 1

Brad D

Food and smoothies were prepared quickly and were very tasty. Also Carl provides excellent customer service. We will definitely be back again.

Atmosphere: 4

Food: 5

Service: 5

Edward R

The smoothies are just extremely bad. They are 75% ice, and what little fruit they do add is dirt poor quality.

Atmosphere: 2

Food: 1

Service: 4

Kasey Andrews

The nicest people work at this location always make our day better by going here 10/10 recommend and have amazing smoothies and food

Atmosphere: 5

Food: 5

Service: 5

Brandon Biro

Great food, staff is always friendly and courteous, clean store, and fast service…even though it is always busy

Atmosphere: 5

Food: 5

Service: 5

Brandon Fischer

Love the smoothies here. I usually put energizer in mine, helps if at a slow place for work for the day.

Atmosphere: 5

Food: 5

Service: 5

Leah Van

Great service and yummy smoothies and wraps! Atmosphere is so cute!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sunshine Smoothie, Mango Magic

Mark Lindquist

I normally don't leave reviews for restaurants, but this place earned one. The manager Carl is a class act. My spouse got an injury at home the night before, and I was venting about it when I was placing my food/drink order. When I went to pay, Carl looked at the cashier and said "It's on the house, don't charge him." A week later, I come back in for a new order. Carl walked up to me, shook my hand, and asked how my spouse was doing. That's some class right there. Smoothies and food are always great of course, but this kind of class-act service doesn't happen much anymore. Very appreciative.

Atmosphere: 5

Food: 5

Service: 5

Nakisha Johnson

Healthier food options and the team is ALWAYS helpful and polite. Dylan S. helped me today and was EXTREMELY polite, professional, knowledgeable, and fast.Food: Flatbreads, wraps and smoothies are good as usual. Can't wait until they open an East side location.

Atmosphere: 5

Food: 5

Service: 5

XxI see youxX

I'm obsessed.

Atmosphere: 5

Food: 5

Service: 5

Jenny K

A family friendly chain. It has great food to go and a lot of healthy options.

Atmosphere: 5

Food: 5

Service: 5

Nature

Had the pleasure of meeting Rebecca tonight as she made like 3 southwest wraps for me because as I couldn't get enough. (Obviously no self control) Excellent customer service and the kind of manager that will make this store unstoppable. Dominik is awesome as well! He took the order and greeted us upon arrival. All in all, great experience at this location!

Carlos Ramirez-Centeno

Came in a bit before closing, felt very bad coming but the cashiers understood, super helpful and fast, 10/10 would recommend someone to come

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Acai Berry Boost

Tom C (Traveller Tom)

We tried the new flatbread. We had the Chicken Pesto Flatbread and the Mango Bacon Brie Flatbread. Both were tasty, but i definitely preferred the Mango Bacon Brie Flatbread. Nice light snack that would go well with a smoothie! You also get a small side included, so I got a bag of Sun Chips.

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