I ordered here for the very first time and I thought I was gonna be excited cause I heard some good reviews and when I got the food the street corn they were small same portions like it’s just like a teaser and then the wings really had no grape flavor. It was just like a hint of flavor and it was just very disappointing. I was hoping to have like a good hint of flavor not just a tiny bit so it was very disappointing but just that one experience I probably wouldn’t go back cause you know I like my wings and I want a place where I can go and have good wings so unfortunately I don’t recommend them other people still do but that’s just my opinion. I was just very disappointed you know for the cost that you pay that just wasn’t not a good enough flavor for me.
Lorena Urbano
pedí a domicilio alitas y una hamburguesa, debían ser dos órdenes de papas pero me llegó una, llamé de nuevo para decir que me faltaba una orden, tal cual dice mi ticket y la señorita que atiende me hizo caso omiso y culpo al repartidor! después de decirle que ese repartidor era de mi total confianza, que siempre ha ido por mis pedidos jamás ha tomado nada, después de eso no me contestó en toda la llamada, fácil decidió ignorarnos!
Carson Thacker
Didnt get a thing I ordered and they have yet to make it right. They up charged me for food I didn’t receive and pocketed the money as a tip
Thomas Babcock
1st time here. Got charged for a drink I didn't order. It happens. Manager took charge. Very apologetic & professional. Fixed problem. Gave us extra fries & ranch & checked back a few times. Food was great, manager & staff were awesome. Will be back.
Atmosphere: 4
Food: 5
Service: 4
John
Service was good and the people were nice, but Wingstop is never as good as you think it's going to be. I'm sure I'll be back in 5 months when I forget that I don't like it and crave wings. Better than buffalo wild wings still...
Atmosphere: 2
Food: 2
Service: 4
gracie burkholder
Customer service is amazing!! So friendly
Atmosphere: 5
Food: 5
Service: 5
Brieanna Staab
Great service and they were al working hard a gentleman named Kyeal I believe. Sorry if spelled wrong was amazing. Some of the best customer service I have personally witnessed.
Atmosphere: 5
Food: 5
Service: 5
Griffin Michael
The manager managed a situation of an inappropriate customer extremely well, and the food was very good. I wish the manager and all the amazing ladies in the kitchen a wonderful day!
Atmosphere: 5
Food: 5
Service: 5
Zack Engeli
I ordered from a restaurant that lied about hours of operation and now can’t get my money till morning and not gonna get my food I live an Hr away this is bull crap
Anthony Tony Cody
I placed order 6168777256 at 4:46 PM today it was supposed to have arrived at 5:10 PM when I saw the DoorDash text that it was being delivered by them. It showed the vehicle go in the opposite direction from my home and then stop, I called the number associated with the text seven times no answer. I contacted the store seven times no answer and that was the one at Knoxville Tennessee on Chapman Highway at 5:58 PM, I drove to the store. I walked in and asked to speak to a manager. I explained I hadn’t received my order and I would like a refund the employee standing beside the manager, stated The order was picked up. I showed my phone to the manager that it still had not been delivered because it was tracking, the employee then said I’m not lying. I said I’m not lying either and I told the manager I wanted a refund. I did not get my order. I said I also want your corporate phone number and the district manager‘s name, she copied my information down and said that I should get the refund in 4 to 5 business days again ask again for the corporate number and the district manager’s name she printed off a receipt with the only thing was the website.
I have not had an issue ordering from this store before and I ordered it off of the app from Wingstop, I think it was very very inappropriate from the employee and the manager. I even told the manager I don’t think anyone would be happy with this. I only live three minutes behind the store in a subdivision. I am very, very displeased.
Ordered for the first time today 10-27-25 and was shocked the wings I got were all the “drum” stick, I’m sure if I would order that I’d cost more for the one kind of wing.
Was very disappointed and thought they could’ve been bigger, they were the smallest wing pieces I have had in a LONG time for what I paid🤬….
I got the 10 piece deal, 🥴
Gandy Gandia
Regular
Atmosphere: 3
Food: 3
Service: 3
Shawn Brown
Wingstop near me recently changed to non fresh cut cheap hard fries for the same price. Disappointing. Saving money on fries will make them lose customers. Overcooked fries are not a value add
Lindsay Van Gundy
Wingstop changed the fries to frozen 🤮. Nasty texture and look. They lost my family as customers.
jimena
Food is always fresh and delicious. Employees are very polite.
I ordered here for the very first time and I thought I was gonna be excited cause I heard some good reviews and when I got the food the street corn they were small same portions like it’s just like a teaser and then the wings really had no grape flavor. It was just like a hint of flavor and it was just very disappointing. I was hoping to have like a good hint of flavor not just a tiny bit so it was very disappointing but just that one experience I probably wouldn’t go back cause you know I like my wings and I want a place where I can go and have good wings so unfortunately I don’t recommend them other people still do but that’s just my opinion. I was just very disappointed you know for the cost that you pay that just wasn’t not a good enough flavor for me.
pedí a domicilio alitas y una hamburguesa, debían ser dos órdenes de papas pero me llegó una, llamé de nuevo para decir que me faltaba una orden, tal cual dice mi ticket y la señorita que atiende me hizo caso omiso y culpo al repartidor! después de decirle que ese repartidor era de mi total confianza, que siempre ha ido por mis pedidos jamás ha tomado nada, después de eso no me contestó en toda la llamada, fácil decidió ignorarnos!
Didnt get a thing I ordered and they have yet to make it right. They up charged me for food I didn’t receive and pocketed the money as a tip
1st time here. Got charged for a drink I didn't order. It happens. Manager took charge. Very apologetic & professional. Fixed problem. Gave us extra fries & ranch & checked back a few times. Food was great, manager & staff were awesome. Will be back.
Atmosphere: 4
Food: 5
Service: 4
Service was good and the people were nice, but Wingstop is never as good as you think it's going to be. I'm sure I'll be back in 5 months when I forget that I don't like it and crave wings. Better than buffalo wild wings still...
Atmosphere: 2
Food: 2
Service: 4
Customer service is amazing!! So friendly
Atmosphere: 5
Food: 5
Service: 5
Great service and they were al working hard a gentleman named Kyeal I believe. Sorry if spelled wrong was amazing. Some of the best customer service I have personally witnessed.
Atmosphere: 5
Food: 5
Service: 5
The manager managed a situation of an inappropriate customer extremely well, and the food was very good. I wish the manager and all the amazing ladies in the kitchen a wonderful day!
Atmosphere: 5
Food: 5
Service: 5
I ordered from a restaurant that lied about hours of operation and now can’t get my money till morning and not gonna get my food I live an Hr away this is bull crap
I placed order 6168777256 at 4:46 PM today it was supposed to have arrived at 5:10 PM when I saw the DoorDash text that it was being delivered by them. It showed the vehicle go in the opposite direction from my home and then stop, I called the number associated with the text seven times no answer. I contacted the store seven times no answer and that was the one at Knoxville Tennessee on Chapman Highway at 5:58 PM, I drove to the store. I walked in and asked to speak to a manager. I explained I hadn’t received my order and I would like a refund the employee standing beside the manager, stated The order was picked up. I showed my phone to the manager that it still had not been delivered because it was tracking, the employee then said I’m not lying. I said I’m not lying either and I told the manager I wanted a refund. I did not get my order. I said I also want your corporate phone number and the district manager‘s name, she copied my information down and said that I should get the refund in 4 to 5 business days again ask again for the corporate number and the district manager’s name she printed off a receipt with the only thing was the website. I have not had an issue ordering from this store before and I ordered it off of the app from Wingstop, I think it was very very inappropriate from the employee and the manager. I even told the manager I don’t think anyone would be happy with this. I only live three minutes behind the store in a subdivision. I am very, very displeased.
Restaurantji Recommends
Ordered for the first time today 10-27-25 and was shocked the wings I got were all the “drum” stick, I’m sure if I would order that I’d cost more for the one kind of wing. Was very disappointed and thought they could’ve been bigger, they were the smallest wing pieces I have had in a LONG time for what I paid🤬…. I got the 10 piece deal, 🥴
Regular
Atmosphere: 3
Food: 3
Service: 3
Wingstop near me recently changed to non fresh cut cheap hard fries for the same price. Disappointing. Saving money on fries will make them lose customers. Overcooked fries are not a value add
Wingstop changed the fries to frozen 🤮. Nasty texture and look. They lost my family as customers.
Food is always fresh and delicious. Employees are very polite.
Atmosphere: 5
Food: 5
Service: 5
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