Unfortunately a really bad experience, manager was yelling at us to leave the drive thru after we placed mobile orders and drove 40 minutes from Madison. Must’ve had a bad day, but it wasn’t nearly as bad as our experience.
kyle mark2
Employees vape in the store while working
Abriel Groth
So it says online that it’s open till 1am in the morning and we came at 12am and it was closed, so is it not open if it says it’s going to be open??? I wasted my gas for no reason
Thuan Pham
Taco Bell should review their customer service, they really look down on customers, especially Taco Bell in Fort Atkinson. Taco Bell should review their store employees, their service staff are very rude. I suggest training their store employees in ethics. I don't know how Taco Bell recruits employees?
Atmosphere: 1
Service: 1
ashley Bruns
Would have been 5 star but unfortunately the employeesworking this morning indicated that I wouldn’t be able to order my food because it would be a five minute wait and mess with their drive through wait times (9:30am order time and this location out in the boonies does not serve breakfast so how long “far behind” could it put you when there was no one else there?). I was also willing to wait. The crispy chicken avocado wrap was a special item that I’d like to see permanently on the menu and would have loved to order again. I recommend not offering food in the mornin if it’s not truly going to be available.
Making an update to this post :) came back a week later and they charge extra for sauce and then don’t give it. Sorry Taco Bell but you don’t ring the bell. Stop scamming your customers. I recommend going to Watertown or Johnson creek location instead
H Az
The worst taco place. I have not ordered at this place for the last 2 years, but oh boy my experience horrible. Every time I orderd they act like you bother them or something and are very rude. I wonder if the franchise owner cares about his store to see how it is managed and how they treat customers.
Atmosphere: 1
Food: 1
Service: 1
Frank Becker
Walked in and nobody in line. One customer at windows… and NOTHING . The kids there seem to be more interested in small talk than serving a customer. Gloved hands on good and on register and back to food. Never going there again. What a joke of a place. I did not stay…..
Atmosphere: 1
Food: 1
Service: 1
Debbie Schroeder
All our burritos and tacos were fresh and tasty. We could round up our bill to for a charity they support. I thought this was a good idea.
Atmosphere: 4
Food: 4
Service: 4
homesliced84
This location seems to find difficulty in providing services that are designed to be efficient and simple. Spend the extra time driving to WW and you'll likely save time overall.
Atmosphere: 1
Food: 2
Service: 1
Eli Boston
Tried to hit the drive-thru around 8pm and was told I would have to wait 30 minutes while they cleaned the food prep area…seems like a strange time to do something like that but whatever. Decided to try them again a few weeks later, despite having a massive advertisement for the Baja Blast Midnight, they were apparently not carrying it anymore. So I ordered some food and pulled up to the window, forgot to order a drink so I asked to add a soda to my order only to be told by the employee “I don’t add items at the window”. When I asked why, the reason I was given was “Because I don’t add items at the window”. Ok buddy, sounds good. Bunch of clowns work at this location, I’d be wary of stopping here again.
What a waste of time!!!! I have stopped at Taco Bell in Fort Atkinson 3 times in the last couple of months...don't really love the food but every once in awhile I crave a hard shell taco...every time I have stopped, usually on a Saturday around supper time I am told there will be a wait. One night it was 20 minutes due to door dash orders. Tonight I was told that they would not be able to even take my order for at least 5 minutes. Then just silence...no response to my questions. I decided to walk in and see if that would make a difference... 3 guys working there and no one came to the counter...they acted like they didn't even see me. They were messing around so I left. There were 3 more cars in the drive thru...If you are not able to hire enough competent workers to run the place properly than it is time to shut it down!!!! This is absolutely ridiculous! It's not like the food is high quality!
Atmosphere: 1
Food: 1
Service: 1
Cp22 Official
They forgot the meat🤦🏽♂️
Cindy6029
STAY AWAY!!! What a waste of time!!!! I have stopped at Taco Bell in Fort Atkinson 3 times in the last couple of months...don't really love the food but every once in awhile I crave a hard shell taco...every time I have stopped, usually on a Saturday around supper time I am told there will be a wait. One night it was 20 minutes due to door dash orders. Tonight I was told that they would not be able to even take my order for at least 5 minutes. Then just silence...no response to my questions. I decided to walk in and see if that would make a difference... 3 guys working there and no one came to the counter...they acted like they didn't even see me. By the way...long hair and no hair nets!!! They were messing around so I left. There were 3 more cars in the drive thru...If you are not able to hire enough competent workers to run the place properly than it is time to shut it down!!!! This is absolutely ridiculous! It's not like the food is high quality!
Valerie Perez
Workers are rude there so is the management. Ugly attitude, order is never right and service very bad.
Atmosphere: 1
Food: 1
Service: 1
Richard Garcia
Driver thru employee is a Rude condescending person. The food was a pile of garbage thrown together and cold. ( I get it it is fast food, I am not looking for high class food, at least make it warm and not cold. That is it, I am boycotting this Taco Bell the Johnson Creek restaurant much better.
Unfortunately a really bad experience, manager was yelling at us to leave the drive thru after we placed mobile orders and drove 40 minutes from Madison. Must’ve had a bad day, but it wasn’t nearly as bad as our experience.
Employees vape in the store while working
So it says online that it’s open till 1am in the morning and we came at 12am and it was closed, so is it not open if it says it’s going to be open??? I wasted my gas for no reason
Taco Bell should review their customer service, they really look down on customers, especially Taco Bell in Fort Atkinson. Taco Bell should review their store employees, their service staff are very rude. I suggest training their store employees in ethics. I don't know how Taco Bell recruits employees?
Atmosphere: 1
Service: 1
Would have been 5 star but unfortunately the employeesworking this morning indicated that I wouldn’t be able to order my food because it would be a five minute wait and mess with their drive through wait times (9:30am order time and this location out in the boonies does not serve breakfast so how long “far behind” could it put you when there was no one else there?). I was also willing to wait. The crispy chicken avocado wrap was a special item that I’d like to see permanently on the menu and would have loved to order again. I recommend not offering food in the mornin if it’s not truly going to be available.
Making an update to this post :) came back a week later and they charge extra for sauce and then don’t give it. Sorry Taco Bell but you don’t ring the bell. Stop scamming your customers. I recommend going to Watertown or Johnson creek location instead
The worst taco place. I have not ordered at this place for the last 2 years, but oh boy my experience horrible. Every time I orderd they act like you bother them or something and are very rude. I wonder if the franchise owner cares about his store to see how it is managed and how they treat customers.
Atmosphere: 1
Food: 1
Service: 1
Walked in and nobody in line. One customer at windows… and NOTHING . The kids there seem to be more interested in small talk than serving a customer. Gloved hands on good and on register and back to food. Never going there again. What a joke of a place. I did not stay…..
Atmosphere: 1
Food: 1
Service: 1
All our burritos and tacos were fresh and tasty. We could round up our bill to for a charity they support. I thought this was a good idea.
Atmosphere: 4
Food: 4
Service: 4
This location seems to find difficulty in providing services that are designed to be efficient and simple. Spend the extra time driving to WW and you'll likely save time overall.
Atmosphere: 1
Food: 2
Service: 1
Tried to hit the drive-thru around 8pm and was told I would have to wait 30 minutes while they cleaned the food prep area…seems like a strange time to do something like that but whatever. Decided to try them again a few weeks later, despite having a massive advertisement for the Baja Blast Midnight, they were apparently not carrying it anymore. So I ordered some food and pulled up to the window, forgot to order a drink so I asked to add a soda to my order only to be told by the employee “I don’t add items at the window”. When I asked why, the reason I was given was “Because I don’t add items at the window”. Ok buddy, sounds good. Bunch of clowns work at this location, I’d be wary of stopping here again.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
What a waste of time!!!! I have stopped at Taco Bell in Fort Atkinson 3 times in the last couple of months...don't really love the food but every once in awhile I crave a hard shell taco...every time I have stopped, usually on a Saturday around supper time I am told there will be a wait. One night it was 20 minutes due to door dash orders. Tonight I was told that they would not be able to even take my order for at least 5 minutes. Then just silence...no response to my questions. I decided to walk in and see if that would make a difference... 3 guys working there and no one came to the counter...they acted like they didn't even see me. They were messing around so I left. There were 3 more cars in the drive thru...If you are not able to hire enough competent workers to run the place properly than it is time to shut it down!!!! This is absolutely ridiculous! It's not like the food is high quality!
Atmosphere: 1
Food: 1
Service: 1
They forgot the meat🤦🏽♂️
STAY AWAY!!! What a waste of time!!!! I have stopped at Taco Bell in Fort Atkinson 3 times in the last couple of months...don't really love the food but every once in awhile I crave a hard shell taco...every time I have stopped, usually on a Saturday around supper time I am told there will be a wait. One night it was 20 minutes due to door dash orders. Tonight I was told that they would not be able to even take my order for at least 5 minutes. Then just silence...no response to my questions. I decided to walk in and see if that would make a difference... 3 guys working there and no one came to the counter...they acted like they didn't even see me. By the way...long hair and no hair nets!!! They were messing around so I left. There were 3 more cars in the drive thru...If you are not able to hire enough competent workers to run the place properly than it is time to shut it down!!!! This is absolutely ridiculous! It's not like the food is high quality!
Workers are rude there so is the management. Ugly attitude, order is never right and service very bad.
Atmosphere: 1
Food: 1
Service: 1
Driver thru employee is a Rude condescending person. The food was a pile of garbage thrown together and cold. ( I get it it is fast food, I am not looking for high class food, at least make it warm and not cold. That is it, I am boycotting this Taco Bell the Johnson Creek restaurant much better.
Atmosphere: 1
Food: 1
Service: 1
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