They got away with mushrooms! Big minus in my book when I can go to other sub shops and get them. They raised their prices and now receive less. Since New owners who own most of the cousins near here, prices have gone up, food quality and portions down. Consumers should receive what we pay for.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Ham and Cheese, Sandwich, Fries
Keely Western
Staff were unfriendly, didn't finish the sandwich because it was mostly bread with very little toppings. It was clean and food came out fast.
Atmosphere: 2
Food: 1
Service: 1
Pete Iwanowski
Thank you for the response by owner. To give this 5 star I would hope for the mobile order to be ready by the time selected in the mobile order. Not good when I wasn’t the only one and I was ignored too long. Time was lost on my side.
This location has by far the worst expeditor and organization. I had a mobile order set at 6 pm. That crew at the pickup was horrible. I counted 3-4 mobile orders not done. Mine, my brother and others. If I could give negative 1 or more I would. I waited more than 25 mins for something that takes 10-15 mins. Crew not ready backed up. Just unbelievable. Not going to this location again.
Atmosphere: 1
Food: 2
Service: 1
Jonathan Castellanos
Slow service , 40 min to make 7 sandwiches?
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Sandwich
Lizzy Rodriguez
Love cousins subs and the workers there are amazing but when I come in to get a sandwich on a 90 degree day and the inside is just as hot as outside it’s not fun. Most sandwich shops are very cool inside. I don’t know if the ac is just broken or what but I didn’t want to even eat inside much more those poor workers. They really shouldn’t be open if they have no ac
Atmosphere: 1
Food: 5
Service: 5
Kyra Aitchison
worked there before will never work there again it's horrible. Their training sucks,they have millions of fruit flys and other bugs and the manager even talked behind my back.
S B
Food is always great. Never had a problem here. I've been patronizing this location since it opened.
Jason Curtis
You know what you're getting food-wise as this is a normal Cousins Subs chain, but the food is good.Staff are great and waits are not long. I've been surprised on numerous occasions with how fast my sub is ready. Staff are also quick to take your order and modify it however you wish and are friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich
Sara Tynan
This location has been my favorite for years but in our most recent visit (2 weeks ago) the inside of the restaurant needs a major maintenance job... chipped paint, Knicks in the wall, the TV is now gone and there's a tacky hole, the floor needs a good scrub, the women's restroom was not very clean this time. We went here for lunch and ordered our food, we were told the ice machine was broken so no ice for sodas, the food was good but the look and feel of the atmosphere made us feel as if they're closing this location. Hope they freshen things up.
Atmosphere: 2
Food: 4
Service: 3
Dan Schlesner
I go to cousins every time I come back to Wisconsin. It's always incredible and this location upholds that standard of excellence.
This place isn't what it used to be. The ham wasn't real ham, it was like super processed sliced tube ham.
Atmosphere: 5
Food: 3
Service: 4
Andy Schuetz
Restaurant is clean, food is fine like any other cousins. Service is pathetically slow. I regularly order from the mobile app, and every single time I come to pick up my food it is no less than 10 minutes late, even in a completely empty store with 3 people working in the kitchen. Cashier even tried to give me another person's order along with my own. I'd hate to have to go here when it's busy because these employees heads would probably be spinning trying to keep up with more than one order at a time.
Atmosphere: 4
Food: 4
Service: 1
Sharon Cole
Subs are excellent. Too bad about half of the time the order is screwed up
Rocco Slate
Our family has been going here since they opened, it has always been very good to us. Cousins is definitely our favorite. Friendly staff, good service, clean establishment, great location, we will continue to come here with family and friends. Thanks keep up the good work.
They got away with mushrooms! Big minus in my book when I can go to other sub shops and get them. They raised their prices and now receive less. Since New owners who own most of the cousins near here, prices have gone up, food quality and portions down. Consumers should receive what we pay for.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Ham and Cheese, Sandwich, Fries
Staff were unfriendly, didn't finish the sandwich because it was mostly bread with very little toppings. It was clean and food came out fast.
Atmosphere: 2
Food: 1
Service: 1
Thank you for the response by owner. To give this 5 star I would hope for the mobile order to be ready by the time selected in the mobile order. Not good when I wasn’t the only one and I was ignored too long. Time was lost on my side.
This location has by far the worst expeditor and organization. I had a mobile order set at 6 pm. That crew at the pickup was horrible. I counted 3-4 mobile orders not done. Mine, my brother and others. If I could give negative 1 or more I would. I waited more than 25 mins for something that takes 10-15 mins. Crew not ready backed up. Just unbelievable. Not going to this location again.
Atmosphere: 1
Food: 2
Service: 1
Slow service , 40 min to make 7 sandwiches?
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Sandwich
Love cousins subs and the workers there are amazing but when I come in to get a sandwich on a 90 degree day and the inside is just as hot as outside it’s not fun. Most sandwich shops are very cool inside. I don’t know if the ac is just broken or what but I didn’t want to even eat inside much more those poor workers. They really shouldn’t be open if they have no ac
Atmosphere: 1
Food: 5
Service: 5
worked there before will never work there again it's horrible. Their training sucks,they have millions of fruit flys and other bugs and the manager even talked behind my back.
Food is always great. Never had a problem here. I've been patronizing this location since it opened.
You know what you're getting food-wise as this is a normal Cousins Subs chain, but the food is good.Staff are great and waits are not long. I've been surprised on numerous occasions with how fast my sub is ready. Staff are also quick to take your order and modify it however you wish and are friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich
This location has been my favorite for years but in our most recent visit (2 weeks ago) the inside of the restaurant needs a major maintenance job... chipped paint, Knicks in the wall, the TV is now gone and there's a tacky hole, the floor needs a good scrub, the women's restroom was not very clean this time. We went here for lunch and ordered our food, we were told the ice machine was broken so no ice for sodas, the food was good but the look and feel of the atmosphere made us feel as if they're closing this location. Hope they freshen things up.
Atmosphere: 2
Food: 4
Service: 3
I go to cousins every time I come back to Wisconsin. It's always incredible and this location upholds that standard of excellence.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Cousins is my go-to sub sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries
This place isn't what it used to be. The ham wasn't real ham, it was like super processed sliced tube ham.
Atmosphere: 5
Food: 3
Service: 4
Restaurant is clean, food is fine like any other cousins. Service is pathetically slow. I regularly order from the mobile app, and every single time I come to pick up my food it is no less than 10 minutes late, even in a completely empty store with 3 people working in the kitchen. Cashier even tried to give me another person's order along with my own. I'd hate to have to go here when it's busy because these employees heads would probably be spinning trying to keep up with more than one order at a time.
Atmosphere: 4
Food: 4
Service: 1
Subs are excellent. Too bad about half of the time the order is screwed up
Our family has been going here since they opened, it has always been very good to us. Cousins is definitely our favorite. Friendly staff, good service, clean establishment, great location, we will continue to come here with family and friends. Thanks keep up the good work.
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