Cousins Subs
7700 S Lovers Lane Rd, Franklin
(414) 425-1310
Recent Reviews
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Food is always fantastic and people are always friendly. We always order on the app and food is never ready at the time the app says it will be.
Atmosphere: 5
Food: 5
Service: 3
It's a fast food takeout place, so not much to say on atmosphere. We like their subs pretty well, though once in a while they lay an egg. This lady time my wife's tuna sub had less tuna then normal, as you had to open the bun to see it. Other times the tuna is leaking out the sides with plenty to eat. On thing to mention is fast food places very dependent on the maker of your sandwich. One time it's great, the next time it's under whelming.
Atmosphere: 4
Food: 4
Service: 4
Food is always fresh with accurate orders. Staff is always very friendly. Repeat customer.
Atmosphere: 5
Food: 5
Service: 5
Great Subs Fresh!!
Atmosphere: 5
Food: 5
Service: 5
I said no onions
New girl didn't listen or know how to operate register
They got away with mushrooms! Big minus in my book when I can go to other sub shops and get them. They raised their prices and now receive less. Since New owners who own most of the cousins near here, prices have gone up, food quality and portions down. Consumers should receive what we pay for.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Ham and Cheese, Sandwich, Fries
Staff were unfriendly, didn't finish the sandwich because it was mostly bread with very little toppings. It was clean and food came out fast.
Atmosphere: 2
Food: 1
Service: 1
Thank you for the response by owner. To give this 5 star I would hope for the mobile order to be ready by the time selected in the mobile order. Not good when I wasn’t the only one and I was ignored too long. Time was lost on my side.
This location has by far the worst expeditor and organization. I had a mobile order set at 6 pm. That crew at the pickup was horrible. I counted 3-4 mobile orders not done. Mine, my brother and others. If I could give negative 1 or more I would. I waited more than 25 mins for something that takes 10-15 mins. Crew not ready backed up. Just unbelievable. Not going to this location again.
Atmosphere: 1
Food: 2
Service: 1
Slow service , 40 min to make 7 sandwiches?
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Sandwich
Love cousins subs and the workers there are amazing but when I come in to get a sandwich on a 90 degree day and the inside is just as hot as outside it’s not fun. Most sandwich shops are very cool inside. I don’t know if the ac is just broken or what but I didn’t want to even eat inside much more those poor workers. They really shouldn’t be open if they have no ac
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
worked there before will never work there again it's horrible. Their training sucks,they have millions of fruit flys and other bugs and the manager even talked behind my back.
Food is always great. Never had a problem here. I've been patronizing this location since it opened.
You know what you're getting food-wise as this is a normal Cousins Subs chain, but the food is good.Staff are great and waits are not long. I've been surprised on numerous occasions with how fast my sub is ready. Staff are also quick to take your order and modify it however you wish and are friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich
This location has been my favorite for years but in our most recent visit (2 weeks ago) the inside of the restaurant needs a major maintenance job... chipped paint, Knicks in the wall, the TV is now gone and there's a tacky hole, the floor needs a good scrub, the women's restroom was not very clean this time. We went here for lunch and ordered our food, we were told the ice machine was broken so no ice for sodas, the food was good but the look and feel of the atmosphere made us feel as if they're closing this location. Hope they freshen things up.
Atmosphere: 2
Food: 4
Service: 3
I go to cousins every time I come back to Wisconsin. It's always incredible and this location upholds that standard of excellence.
Atmosphere: 5
Food: 5
Service: 5
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