Culver’s
4220 W Oakwood Park Ct, Franklin
(414) 423-1021
Recent Reviews
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All I could hear was the kitchen talking loud about sports and fantasy teams. I ordered the. Cod dinner and an onion ring. Fish came so crispy it and inedible. I returned it trying to give them the whole tray so that all of my food was hot when they finished serving me new fish. Fish came out not really hot but not burnt. Frys and rings not hot anymore. They forgot my coleslaw. Bad experience. Waste of money. 2nd time of bad experience at this location. One piece burnt and the other not done enough.
Atmosphere: 1
Food: 1
Service: 1
Always enjoy stopping in at a Culver's service is quick and the people are helpful food is good and always have to have the custard 😁
Atmosphere: 5
Food: 5
Service: 5
I am absolutely FURIOUS with the service I got at Culver’s today. From the moment I walked in, the front counter felt like chaos. Nobody greeted me, nobody smiled, and the whole area looked like they’d rather be anywhere else. I had to stand there awkwardly while the employees finished their conversation before they even acknowledged me — and when they finally did, they looked annoyed that I was interrupting. That is not how you treat paying customers!
When I finally placed my order, the young women running the register were short with me and made ZERO effort to be polite. I asked a simple question about the menu and got an eye roll in response. The attitude was unbelievable. I could hear them laughing and gossiping behind the counter while my food sat there getting cold. I felt like I was inconveniencing them just by existing, and it made the whole experience miserable.
To top it off, the order came out wrong and no one apologized — they just shoved the bag at me and moved on to the next person. I expect better from a place that advertises itself as friendly and welcoming. This was hands down the worst service I’ve ever had at any fast-food restaurant, and I won’t be coming back unless they seriously train their staff in basic courtesy and professionalism.
Atmosphere: 1
Food: 1
Service: 1
Perfect as always
Atmosphere: 5
Food: 5
Service: 5
Very rare to have the Manager come around a few times to check on how everything was...which was fresh,hot and tasty.
Atmosphere: 5
Food: 5
Service: 5
First off the cone was only a half scoop. Other culvers in the area give you more custard. My wife ordered a sundae I ordered a Cone. We were 5th in line that seemed like forever. We get to the window and the cone is all dripping and the sundae is like soup. I asked for a new cone which I got. But the sundae wasn't tried until we parked in the lot. By that time it was to late for a new one or refund. That being said if you making cones or sundaes dont make them and leave them sit to melt. Im sure this isn't your first Rodeo. Take a ride to a few other culvers in the area and see how to do it right.
Food: 1
Service: 1
Ordered online. Got curbside. Service was a little slow due to a party or something at the outside seating.
Atmosphere: 5
Food: 5
Service: 4
The families that were there during our visit tend to gather tables together even though there are two empty family booths. We waited for 10 minutes to sit in at a table for 2..then we left.
Atmosphere: 4
Food: 4
Service: 4
Naysa does an amazing job! She delivered my food quick and on time. I have no complaints. She had a positive attitude.
Atmosphere: 4
Food: 4
Service: 5
Only one time that I had bad food from them, the Smashburger was not smashed and it was not seasoned at all.. must have been a replacement cook
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
I like the service
I really like coming for lunch. I'm there almost everyday.
Food: 4
Service: 5
My favorite burger and battered cod spot.
Ordered online using Curdside. My order was not accurate and it arrived eight minutes after the promised time.
Quick and friendly service
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