I can tell all the workers here were high!!! Including the manager! They got my order wrong, charged me with the wrong receipt order, also only gave me half of my food. The person handing my food over was clearly high.. didn’t know what’s going on. When I gave them the food back and just wanted my money back it took 15-20 mins for them to look for the correct receipt. I've never had a problem with this McDonald until today. I know for sure most of them were high because they clearly wasn’t getting g orders right or people recipes!
Matthew Malinowski
Slowest McDonald's I've ever been at. Even when you order ahead using the app, waiting for almost 30 min for 2 burger patties
Atmosphere: 1
Food: 1
Service: 1
A P
Did an app order, went to get food, brought it home and again missing food! Had to go back seeming we paid for it and then they screwed it up again! Management needs to do better and stop hiring children or incompetent people!
Food: 2
Service: 1
Terri Guzman
Several trips to this McDonald's over the last month has been very disappointing. Asked for a 10 piece chicken nugget meal and received 9. Okay it happens. A week later the same thing happened once again. Complained via survey on receipt, no response. Tonight, I ordered a 6 piece nugget Happy Meal with extra fries, no apples. There were 12 fries to be exact. This particular location has really been declining in the food service. Customer service is usually good especially when the older employees are working.
Food: 2
Service: 2
Graham Anderson
More than half the times I do a curb side pick up here, the employees bringing the food out go to each car and ask “is this your order?” rather than knowing it’s correct based on how you’re forced to order. You have to enter the spot you park in in the app, yet it seems to make no impact on how they deliver the food. Also seems to take longer than other locations.
Food: 5
Service: 2
Dan Litvinoff
Another disappointing trip to McDonald’s. I swear when my kids get a little older I’ll stop going altogether. Food took forever (10 min+, and we were the ONLY ones in the restaurant.) And the food was awful. Is it just me, or do the patties continue to get smaller and smaller year over year (like the “1/2 gallon ice cream” in the store is only 1.5 quarts now)? And you’d expect fresh food if you’re waiting 10 min here, right? Nope—my spicy chicken patty had to be at least an hour old. Lukewarm on a semi-firm, almost-stale bun. Restaurant is dirty. Kitchen looked worse from my view from the counter. … Dessert took another 10 min (two Oreo McFlurrys). … Kids loved it as always, but I’ll take Culver’s any day for fast food.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: French Fries
Chad Kroll
My fries totally were not hot and they were old not fresh like they should be!
Atmosphere: 3
Food: 3
Service: 3
Randall
Terrible service and prices are through the
Atmosphere: 1
Food: 1
Service: 1
Kyle Leland
I mean.... its mcdonalds sometimes its great sometimes...it's
Atmosphere: 3
Food: 3
Service: 3
Susan Peter
Asked for plain hamburger with only ketchup. Got a nasty burger with onions, and cold soggy french fries. The person I took it to in assisted living got very nauseous.Asked for a med. Soda, got large.
Hair in my food my drink cup was dirty and the staff weren't working they also have
Atmosphere: 1
Food: 1
Service: 1
David Nowack
Ugh, ugh and UGH!! I don’t eat from this place too often because my God, why would I??? But today the fam wanted a McDonalds breakfast. Usually the wife would Door Dash it, but because she couldn’t find a sausage biscuit on their menu for me I just decided to drive there instead. She asked for a Chicken McGriddle . I asked, among other things for a chicken biscuit instead of the McGriddle. Wife gets to works and opens it up to find a sausage biscuit. Was it sooooo hard to correct me and say “we don’t have a chicken biscuit but we do have a Chicken McGriddle??” Seriously people.
Atmosphere: 2
Food: 1
Service: 1
Phil H.
The am crew is the best of all the crews at this location-Franklin. I ask One thing. When making breakfast sandwiches, especially Bagel/Steak, can you center the product. The meat is always on one side then everything slides over to one side. You go to eat it and one side is just bread the other is a hot mess all over the place.
bedazzlebabe7
This McDonald’s is way more expensive than the other McDonald’s around here. They are price gouging. The owner charges what he wants and does not go by McDonald’s pricing.
I can tell all the workers here were high!!! Including the manager! They got my order wrong, charged me with the wrong receipt order, also only gave me half of my food. The person handing my food over was clearly high.. didn’t know what’s going on. When I gave them the food back and just wanted my money back it took 15-20 mins for them to look for the correct receipt. I've never had a problem with this McDonald until today. I know for sure most of them were high because they clearly wasn’t getting g orders right or people recipes!
Slowest McDonald's I've ever been at. Even when you order ahead using the app, waiting for almost 30 min for 2 burger patties
Atmosphere: 1
Food: 1
Service: 1
Did an app order, went to get food, brought it home and again missing food! Had to go back seeming we paid for it and then they screwed it up again! Management needs to do better and stop hiring children or incompetent people!
Food: 2
Service: 1
Several trips to this McDonald's over the last month has been very disappointing. Asked for a 10 piece chicken nugget meal and received 9. Okay it happens. A week later the same thing happened once again. Complained via survey on receipt, no response. Tonight, I ordered a 6 piece nugget Happy Meal with extra fries, no apples. There were 12 fries to be exact. This particular location has really been declining in the food service. Customer service is usually good especially when the older employees are working.
Food: 2
Service: 2
More than half the times I do a curb side pick up here, the employees bringing the food out go to each car and ask “is this your order?” rather than knowing it’s correct based on how you’re forced to order. You have to enter the spot you park in in the app, yet it seems to make no impact on how they deliver the food. Also seems to take longer than other locations.
Food: 5
Service: 2
Another disappointing trip to McDonald’s. I swear when my kids get a little older I’ll stop going altogether. Food took forever (10 min+, and we were the ONLY ones in the restaurant.) And the food was awful. Is it just me, or do the patties continue to get smaller and smaller year over year (like the “1/2 gallon ice cream” in the store is only 1.5 quarts now)? And you’d expect fresh food if you’re waiting 10 min here, right? Nope—my spicy chicken patty had to be at least an hour old. Lukewarm on a semi-firm, almost-stale bun. Restaurant is dirty. Kitchen looked worse from my view from the counter. … Dessert took another 10 min (two Oreo McFlurrys). … Kids loved it as always, but I’ll take Culver’s any day for fast food.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: French Fries
My fries totally were not hot and they were old not fresh like they should be!
Atmosphere: 3
Food: 3
Service: 3
Terrible service and prices are through the
Atmosphere: 1
Food: 1
Service: 1
I mean.... its mcdonalds sometimes its great sometimes...it's
Atmosphere: 3
Food: 3
Service: 3
Asked for plain hamburger with only ketchup. Got a nasty burger with onions, and cold soggy french fries. The person I took it to in assisted living got very nauseous.Asked for a med. Soda, got large.
Food: 1
Service: 1
Restaurantji Recommends
Hair in my food my drink cup was dirty and the staff weren't working they also have
Atmosphere: 1
Food: 1
Service: 1
Ugh, ugh and UGH!! I don’t eat from this place too often because my God, why would I??? But today the fam wanted a McDonalds breakfast. Usually the wife would Door Dash it, but because she couldn’t find a sausage biscuit on their menu for me I just decided to drive there instead. She asked for a Chicken McGriddle . I asked, among other things for a chicken biscuit instead of the McGriddle. Wife gets to works and opens it up to find a sausage biscuit. Was it sooooo hard to correct me and say “we don’t have a chicken biscuit but we do have a Chicken McGriddle??” Seriously people.
Atmosphere: 2
Food: 1
Service: 1
The am crew is the best of all the crews at this location-Franklin. I ask One thing. When making breakfast sandwiches, especially Bagel/Steak, can you center the product. The meat is always on one side then everything slides over to one side. You go to eat it and one side is just bread the other is a hot mess all over the place.
This McDonald’s is way more expensive than the other McDonald’s around here. They are price gouging. The owner charges what he wants and does not go by McDonald’s pricing.
Atmosphere: 2
Food: 2
Service: 2
I find it's better if I used to drive
Atmosphere: 3
Food: 3
Service: 3