Oscar's Frozen Custard | Franklin

Good food reasonable prices

Good food and custard

Food is always good here but customer service is pretty bad. Went through drive thru today and got the biggest attitude by Maddy in drive thru. After I got to window and got ice cream and food. I noticed I was missing an ice cream so I went inside and told them I’m missing an ice cream. So Maddy comes from drive thru and walks up to front counter with an attitude saying “you didn’t order 2” and walk away. Mistakes happen but her attitude is out of line. I never complain to managers about workers but I had to say something to the manager on site because her attitude is uncalled for. Not only that but she had the worse attitude while I was placing the orders. Almost as if she was rushing me to order and getting frustrated. Fix the attitude

Had a great thick malt !

Manager was really nice and gave me a replacement burger and a worker named david is really nice

The waffle was old singles or doubles they both the same size. I don’t recommend you to come here.

Went thru the drive thru for a Oreo shake after a procedure I had. I had a very sore throat.
Thank you. You helped me that day. Kuddos Ya'll!

Food: 5

Service: 5

Recommended dishes: Oreo

Nice clean place with good food and custard.

Kid-friendliness: Great place for kids

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chocolate Custard, Banana Split

So I usually stick to the Chicken or Hamburger.... finally decided to try the fish option and it's under the recommended of what I usually am used to seeing served. Per their website "Includes crispy cod, french fries, lemon and tarter".... No lemon or tarter, cocktail sauce (which is typically used for shrimp 100% of the time). Like hello it's Wiscosnin no place of food should mess up a fish and chip order.

But will be ordering chicken sandwiches or Hamburger going forward bc this is not going to be my regular order going forward.

Atmosphere: 5

Food: 5

Service: 5

I drive by here all the time. So I decided to finally give them a try. I got the bacon cheeseburger. The service was fast and simple.

The food was all right. The burger definitely has that grilled flavor to it. But the patty was like something I could buy in a prepacked box at a grocery store. For the price point and style they're trying to compete against: Culver's and five Give guys, I'd have to say they fall on the lower end. Culvers emphasizes that good customer service and fresh patties. Five guys has the juicy burgers and large fries. Oscar's does have that flame ? taste to their meat but the generic patty and condiments makes it feel not on par with other places.

Id still say to stop by. The food was good and I ate it all. But there are other options I'd pick over this one before coming back.

Atmosphere: 4

Food: 3

Service: 4

Best deal you can get on custard. Half the price as everyone else and the scoops are giant

Polar bear tracks might be the best flavor in custard history

My husband and I had our first date here in 2018 and have come back every year on the anniversary of that date since. However, we have noticed that the quality of the food has gone down drastically over the years to the point of us considering breaking tradition.

Atmosphere: 4

Food: 3

Service: 3

I always go through the drive-through. Service is always fast and friendly. Their burgers are always tasty.

Food: 5

Service: 5

Recommended dishes: O Burger, Chocolate Custard, Price, French Fries

Driver through they forgot things and I felt uncomfortable because they was acting weird due to me being black

Atmosphere: 3

Food: 2

Service: 3

The burgers appear to be char grilled, which is nice. But the sundae came in a tall cup and not like a regular sundae?

Atmosphere: 3

Food: 3

Service: 4