Went to the Taco Bell on s 76th St Franklin WI. Wrong order. Paid for 3 taco supreme meal and received 1 taco supreme as part of other meal. Meat covered 1/3 of taco barely. Chips for nachos were mostly broken pieces. No sauces offered with order. Pretty sad for $22
Atmosphere: 1
Food: 1
Service: 2
Justyna Mertz
I’ve been disappointed with how expensive the prices have gotten for what you get (smaller portions for more money) but tonight was an all time low. I ordered the 3 tacos supreme meal and the tacos came with no sour cream and I ordered chips + cheese and got no chips. There was a disgruntled what looked like manager behind the drive thru worker which added to my stressful departure without double checking all the food was there. The drive thru worker didn’t check my food either. Overall a big bummer since it was pouring and I’m not about to go back.
Atmosphere: 1
Food: 1
Service: 2
Nick Doxtater
We used the drive thru this time to get our meals and went mainly for the Mountain Dew Midnight Baja. We ordered 3 $7 Supreme Lux boxes, a great value and deal. We asked for different types of sauce packages and received a ok, please pull up.
We meet a young lady at the window to pay she was pleasant. The issue started when we received our drinks and asked for a carrier. The look I received back was a combination of being offended and rage because I asked for a drink carrier.
Then comes our boxes, which were packed nicely but no bag for carrying and no sauces. I turn to ask if we could have some and the automatic door is being pushed closed and I'm being flipped out.
I expect this from Popeyes and Wendy's but not the Bell. Very disappointed and will go to Taco Pros from now on or a taco truck
Atmosphere: 1
Food: 2
Service: 1
Sam Niesen
Painfully slow service and incorrect orders all three times I have visited. Will not go back and would not recommend this location.
Atmosphere: 2
Food: 3
Service: 1
Mahnoor Shahan
We got grilled black bean burritos, which are very expensive, and they did not put any of the cheese or sour cream or things that are supposed to be in it, and it was extremly small in size AND they did not grill it. This is out go to taco bell which we usually are okay with the service but the past few times the workers have not made the food good and have not put in many items or not given us some of our items!!!! Our cheesy bean and rice burritos also have NO cheese, what am I paying for??? Taco bell do better.
Atmosphere: 1
Food: 1
Service: 1
Norah Everett
Took 30 minutes in the drive through. Absolutely terrible service. The place should go out of business. Completely disappointed.
Atmosphere: 1
Service: 1
Danny Masterson
I'm from out of town and not familiar with the geography. Accidentally placed an order on the app at the wrong location. These guys made it very easy and made my order at this location anyways. Definitely went out of their way to help me out
Atmosphere: 5
Food: 5
Service: 5
Melanie Mendez Draheim
JR is the friendliest tacobell employee. He made the most delicious nacho fries. Best experience I’ve ever had at a Taco Bell ever.
Atmosphere: 5
Food: 5
Service: 5
Ted Jetty
Always takes forever to get an order, they get it wrong frequently and no utensils or napkins. Go to Hales Corners location instead.
Food: 2
Service: 1
Mary Mayr
Told at the drive through that they were closed...around lunchtime!
Put in order online around 2:30pm, arrived to pick up my order around 2:45pm and there was nobody there. Lights were on however all doors were locked, nobody responding to drive thru, nobody answering the phone.
Marcus Smalls
Another Taco Belk another terrible service experience. We stopped at this location after visiting a nearby outdoor venue called the Umbrella Bar. Online it says they’re open until 2am so we go through the drive through. Once we pull up the lady says they’re only taking order for DoorDash, Uber Eats, and the other delivery places. Doesn’t say that online so it’s annoying that they’re just allowed to make up rules as they please. The Taco Bell here and Hales Corners are terrible to say it nicely.
Atmosphere: 1
Food: 1
Service: 1
Brandon Milligan
They say they're open til 4. Arrived around 2:30 and no one was there.
Service: 1
Phillip M.
I can understand the card reader being down but, no lettuce? Got my food without lettuce, but never got the drink I ordered. Finally got tired of waiting for the server to come back to the window, had a hot bottle of pop in the car, and just went ahead and left. Terrible service...and the no lettuce, that i blame squarely on mismanagement and ordering of supplies. Won't be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Amanda Grebe
Ran out of Baja Blast and Andrew was so nice and helpful about the situation. Definitely appreciate it!
Went to the Taco Bell on s 76th St Franklin WI. Wrong order. Paid for 3 taco supreme meal and received 1 taco supreme as part of other meal. Meat covered 1/3 of taco barely. Chips for nachos were mostly broken pieces. No sauces offered with order. Pretty sad for $22
Atmosphere: 1
Food: 1
Service: 2
I’ve been disappointed with how expensive the prices have gotten for what you get (smaller portions for more money) but tonight was an all time low. I ordered the 3 tacos supreme meal and the tacos came with no sour cream and I ordered chips + cheese and got no chips. There was a disgruntled what looked like manager behind the drive thru worker which added to my stressful departure without double checking all the food was there. The drive thru worker didn’t check my food either. Overall a big bummer since it was pouring and I’m not about to go back.
Atmosphere: 1
Food: 1
Service: 2
We used the drive thru this time to get our meals and went mainly for the Mountain Dew Midnight Baja. We ordered 3 $7 Supreme Lux boxes, a great value and deal. We asked for different types of sauce packages and received a ok, please pull up.
We meet a young lady at the window to pay she was pleasant. The issue started when we received our drinks and asked for a carrier. The look I received back was a combination of being offended and rage because I asked for a drink carrier.
Then comes our boxes, which were packed nicely but no bag for carrying and no sauces. I turn to ask if we could have some and the automatic door is being pushed closed and I'm being flipped out.
I expect this from Popeyes and Wendy's but not the Bell. Very disappointed and will go to Taco Pros from now on or a taco truck
Atmosphere: 1
Food: 2
Service: 1
Painfully slow service and incorrect orders all three times I have visited. Will not go back and would not recommend this location.
Atmosphere: 2
Food: 3
Service: 1
We got grilled black bean burritos, which are very expensive, and they did not put any of the cheese or sour cream or things that are supposed to be in it, and it was extremly small in size AND they did not grill it. This is out go to taco bell which we usually are okay with the service but the past few times the workers have not made the food good and have not put in many items or not given us some of our items!!!! Our cheesy bean and rice burritos also have NO cheese, what am I paying for???
Taco bell do better.
Atmosphere: 1
Food: 1
Service: 1
Took 30 minutes in the drive through. Absolutely terrible service. The place should go out of business. Completely disappointed.
Atmosphere: 1
Service: 1
I'm from out of town and not familiar with the geography. Accidentally placed an order on the app at the wrong location. These guys made it very easy and made my order at this location anyways. Definitely went out of their way to help me out
Atmosphere: 5
Food: 5
Service: 5
JR is the friendliest tacobell employee. He made the most delicious nacho fries. Best experience I’ve ever had at a Taco Bell ever.
Atmosphere: 5
Food: 5
Service: 5
Always takes forever to get an order, they get it wrong frequently and no utensils or napkins. Go to Hales Corners location instead.
Food: 2
Service: 1
Told at the drive through that they were closed...around lunchtime!
Service: 1
Restaurantji Recommends
Put in order online around 2:30pm, arrived to pick up my order around 2:45pm and there was nobody there. Lights were on however all doors were locked, nobody responding to drive thru, nobody answering the phone.
Another Taco Belk another terrible service experience. We stopped at this location after visiting a nearby outdoor venue called the Umbrella Bar. Online it says they’re open until 2am so we go through the drive through. Once we pull up the lady says they’re only taking order for DoorDash, Uber Eats, and the other delivery places. Doesn’t say that online so it’s annoying that they’re just allowed to make up rules as they please. The Taco Bell here and Hales Corners are terrible to say it nicely.
Atmosphere: 1
Food: 1
Service: 1
They say they're open til 4. Arrived around 2:30 and no one was there.
Service: 1
I can understand the card reader being down but, no lettuce? Got my food without lettuce, but never got the drink I ordered. Finally got tired of waiting for the server to come back to the window, had a hot bottle of pop in the car, and just went ahead and left. Terrible service...and the no lettuce, that i blame squarely on mismanagement and ordering of supplies. Won't be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Ran out of Baja Blast and Andrew was so nice and helpful about the situation. Definitely appreciate it!
Atmosphere: 4
Food: 4
Service: 5
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