Very disappointed with experience overall. Called a month ahead just to make sure they'd be able to accommodate a party of about 40 for Saturday night at 6:30. They even called Saturday morning to confirm my party was still coming in later. We get there and had to split up between the party room which they said only fits about 20, and the buffet area. Fine, but we had to go grab our own chairs from other tables.They knew a large group was coming, why did they not have any food out?I've never had to scavenge for food at a buffet before. I'm sure other guests were thinking the same thing. No utensils. Broken ice machine. No one ever came by to clear plates that were used. Just bad. Zero stars.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Spanton
I was pretty disappointed with our visit to China Kitchen this week. It's the first time I'd been there in years...so I'm not sure if it's run my different people, or what the issue is....but it's definitely not somewhere I'll go again any time soon. The food was ick, even for buffet standards, and I've never seen a restaurant bathroom as dirty as the one here. So, that makes me wonder at the cleanliness of other parts of the restaurant.It's definitely far overpriced because of both facts.
Atmosphere: 2
Food: 2
Service: 2
Bla Bee
I don't know what happened but this restaurant went down hill, they hired several non English speaking men. I won't be back because the food and service went downhill.
Atmosphere: 1
Food: 1
Service: 1
Terry Stenstrup
This used to be one of our favorite Chinese buffets in the area. Went there tonight and it appears to be another victim of "short staff'ism." The food was mediocre and virtually no wait staff.
Atmosphere: 3
Food: 3
Service: 2
Phillip Krueger
This place has really taken a turn for the worse lately. Buffet is bare and what is there is overcooked. Everything is self service now not a staff member in sight to even clear tables. Used to be the go to for Chinese now not going to be returning any time soon.
Atmosphere: 1
Food: 1
Service: 1
Ken Koier
High quality food, service and establishment. Great service as always! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll, Salad and Dessert Bar, Chicken Fried Rice, Sweet and Sour Chicken
Luke Gabrhel
Thus place used to be amazing. Quality of food went downhill. Very few fresh dishes on the bulong. Nothing hot and fresh. All old and sitting there for who knows how long. The lone server was working really hard and deserved a big tip but the buffet was at best barely eddible. Won't be going back unless things change for the better.
Atmosphere: 3
Food: 1
Service: 5
Cale Wyse
The health inspector should make a
Atmosphere: 1
Food: 2
Service: 1
JoAnn Braun
Dinning room closed due to water pipe breaking.
Atmosphere: 1
Food: 3
Service: 3
Steve Mau
Staff is very friendly. Food is good abd there is a good selection of items.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Orange Chicken, Black Pepper Chicken, Sweet and Sour Chicken
I waited for 20 minutes past the time my order was supposed to be ready. Got home and it was wrong. When I finally got the right order, beef with vegetables, it was delicious.
Tom B.
This may be the meanest review I'll ever write. Stop reading now if that will bother you. Was told once that if I can't say ANYTHING nice to say nothing at all...so here's the nice part. The place was clean and the staff was friendly, especially the cashier...of course knowing what they were dishing out her friendliness might have been the fake kind, like you might expect from a hospice nurse. We did not do the 'hot pot', just the buffet. Perhaps that accounts for other reviews giving more than one star. The first warning sign was all the chafing dishes at the buffet, except for the deep fried items, were nearly empty...with just a mouthful more than a single scoop in each. Of the nine items making it to my first and only plate...three were spitbacks and five were one-bite-and-dones...only the egg roll, which was almost certainly the boxed sysco frozen variety, got finished. They missed on most every basic expectation (even one already lowered for buffets). Tepid, not hot. Greasy. Obviously reheated. Overcooked. Oversalted. Change your frying oil. Every item had at least two of these fatal flaws. Every single one. My dining companion asked rhetorically, "how can you f@$k up a crab rangoon"? Well....see above. This was A PROFOUNDLY bad PTSD-inducing experience. And not cheap either. Cost cutting at the expense of the patron at every opportunity. In conclusion, it WILL make a turd, if you can keep it down. (It's nearly a turd already). A REALLY mean person might suggest that this buffet was so awful it could make a person change their opinion about American immigration policies. Act of war bad... I'm not THAT mean, but if after all my negative comments you still feel compelled to try this place, at least call ahead and ask which day they cook items fresh. Hint, it isn't on Wednesdays... The Mayor of Germantown should get a call. That bad.
Bald D.
Hotpot is great when they have all items. I feel cheated when they tell you they don't have any more of that item on the hotpot menu. Sure,.,...,.. other than that when it's stock it's worth it.
Juvy C.
This place is so good. food and service is way up there! We will be back soon for sure.
Geoff Blaesing
Great value. Nice selection, including sushi.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Salad and Dessert Bar, Low Mein, Almond Cookies
Very disappointed with experience overall. Called a month ahead just to make sure they'd be able to accommodate a party of about 40 for Saturday night at 6:30. They even called Saturday morning to confirm my party was still coming in later. We get there and had to split up between the party room which they said only fits about 20, and the buffet area. Fine, but we had to go grab our own chairs from other tables.They knew a large group was coming, why did they not have any food out?I've never had to scavenge for food at a buffet before. I'm sure other guests were thinking the same thing. No utensils. Broken ice machine. No one ever came by to clear plates that were used. Just bad. Zero stars.
Atmosphere: 1
Food: 1
Service: 1
I was pretty disappointed with our visit to China Kitchen this week. It's the first time I'd been there in years...so I'm not sure if it's run my different people, or what the issue is....but it's definitely not somewhere I'll go again any time soon. The food was ick, even for buffet standards, and I've never seen a restaurant bathroom as dirty as the one here. So, that makes me wonder at the cleanliness of other parts of the restaurant.It's definitely far overpriced because of both facts.
Atmosphere: 2
Food: 2
Service: 2
I don't know what happened but this restaurant went down hill, they hired several non English speaking men. I won't be back because the food and service went downhill.
Atmosphere: 1
Food: 1
Service: 1
This used to be one of our favorite Chinese buffets in the area. Went there tonight and it appears to be another victim of "short staff'ism." The food was mediocre and virtually no wait staff.
Atmosphere: 3
Food: 3
Service: 2
This place has really taken a turn for the worse lately. Buffet is bare and what is there is overcooked. Everything is self service now not a staff member in sight to even clear tables. Used to be the go to for Chinese now not going to be returning any time soon.
Atmosphere: 1
Food: 1
Service: 1
High quality food, service and establishment. Great service as always! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll, Salad and Dessert Bar, Chicken Fried Rice, Sweet and Sour Chicken
Thus place used to be amazing. Quality of food went downhill. Very few fresh dishes on the bulong. Nothing hot and fresh. All old and sitting there for who knows how long. The lone server was working really hard and deserved a big tip but the buffet was at best barely eddible. Won't be going back unless things change for the better.
Atmosphere: 3
Food: 1
Service: 5
The health inspector should make a
Atmosphere: 1
Food: 2
Service: 1
Dinning room closed due to water pipe breaking.
Atmosphere: 1
Food: 3
Service: 3
Staff is very friendly. Food is good abd there is a good selection of items.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Orange Chicken, Black Pepper Chicken, Sweet and Sour Chicken
Restaurantji Recommends
I waited for 20 minutes past the time my order was supposed to be ready. Got home and it was wrong. When I finally got the right order, beef with vegetables, it was delicious.
This may be the meanest review I'll ever write. Stop reading now if that will bother you. Was told once that if I can't say ANYTHING nice to say nothing at all...so here's the nice part. The place was clean and the staff was friendly, especially the cashier...of course knowing what they were dishing out her friendliness might have been the fake kind, like you might expect from a hospice nurse. We did not do the 'hot pot', just the buffet. Perhaps that accounts for other reviews giving more than one star. The first warning sign was all the chafing dishes at the buffet, except for the deep fried items, were nearly empty...with just a mouthful more than a single scoop in each. Of the nine items making it to my first and only plate...three were spitbacks and five were one-bite-and-dones...only the egg roll, which was almost certainly the boxed sysco frozen variety, got finished. They missed on most every basic expectation (even one already lowered for buffets). Tepid, not hot. Greasy. Obviously reheated. Overcooked. Oversalted. Change your frying oil. Every item had at least two of these fatal flaws. Every single one. My dining companion asked rhetorically, "how can you f@$k up a crab rangoon"? Well....see above. This was A PROFOUNDLY bad PTSD-inducing experience. And not cheap either. Cost cutting at the expense of the patron at every opportunity. In conclusion, it WILL make a turd, if you can keep it down. (It's nearly a turd already). A REALLY mean person might suggest that this buffet was so awful it could make a person change their opinion about American immigration policies. Act of war bad... I'm not THAT mean, but if after all my negative comments you still feel compelled to try this place, at least call ahead and ask which day they cook items fresh. Hint, it isn't on Wednesdays... The Mayor of Germantown should get a call. That bad.
Hotpot is great when they have all items. I feel cheated when they tell you they don't have any more of that item on the hotpot menu. Sure,.,...,.. other than that when it's stock it's worth it.
This place is so good. food and service is way up there! We will be back soon for sure.
Great value. Nice selection, including sushi.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Salad and Dessert Bar, Low Mein, Almond Cookies