McDonald's
N112w15936 Mequon Rd, Germantown
(262) 253-4710
Recent Reviews
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It’s honestly the worst McDonald’s ever to go to. I go there for breakfast on my way to work some mornings and they never listen to me in the drive through and rush my order and I always have to check my food and it’s always missing something bc they don’t take the time to listen. It’s very frustrating and id go there more often in the mornings if it wasn’t so frustrating
Honestly not sure what happened to this location but a year ago it was so much better. The staff is super rude. They always have this mid-age guy taking drive thru orders and he yells “What!” after everything you order. Maybe have someone else take orders if he can’t comprehend 90% of what people are ordering. Another time my husband ordered via the app like he usually does and for whatever reason it didn’t show up on their system. The East Indian lady told him the address was N123 and told him to go down the road to another McDonald. He even second guessed himself but this is the only one he’s been ordering from since we live only a few blocks down. Super disappointing. Retrain the staff please. I worked at McDonald’s as my first job 20+ years ago and that kind of customer service would never have been ok.
Atmosphere: 1
Food: 1
Service: 1
The new manager is rude and has a bad attitude, she over charged me for my food and ordered stuff I didn’t even order, she wouldn’t give me my money back, when I ordered a large sprite she gave me a medium, she has forgotten to give me my food 4 times, and when I ordered a shake she said the shake machine was down but then later she was seen drinking a shake while on break. When I asked to speak to her manager about her behavior she slammed the window in my face and threaten to call the cops on me. Unbelievable. This is unreal.
Atmosphere: 1
Food: 2
Service: 1
Tables dirty, was looked at by workers and completely ignored. I don't suggest to eat inside. Shoes were sticky bc the ground isn't mopped.
Communication is not the best at this McDonald's
They really didn’t understand what my order and gave me the wrong order
They can't even add water to oatmeal. Am I supposed to cut the apples in my car? It's fast food drive thru. I thought they couldn't ruin oatmeal. I was wrong.
Horrible the guy taking our order whistled at us to get our attention and was so rude to these kids behind us
Chicken Nugget's taste has changed, and knowing it's McDonald's the recipie got much much worse
Just stopped for a soda
Restaurantji Recommends
Waited 10 minutes and nobody awnsered I am never coming again
The tables and chairs are dirty. The floor is sticky.
The staff was very helpful. The food was very fast and decent. Everything was clean and it was not too busy.
The fries have been outstanding my past couple times there. The ice cream machine has been out of service the past 3 weeks I've been there, and the shakes were out as well. The kids enjoy the playland though, so I just suck it up.
Not upset just confused why they substituted my mayo for two pickles, would try again keep up the creativity!
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