Cousins Subs
5333 N Port Washington Rd, Glendale
(414) 962-6575
Recent Reviews
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The food is good but the service is incredibly slow. Once you actually get the food it’s good, but it seemingly takes forever to get it.
Horrible very Horrible service. Very slow no communication. Customers walking out staff glad could care less waited 20 min for a cold sub not busy
Takes these people like 10 minutes to put cold meat on bread. If I have to watch one more food service person scratch their wig with gloves on I will, well, walk out.. again. Basically nasty.
I don't understand why my tuna sub had a tablespoon of tuna on it🤔. The service was great, however when I got home, I was disappointed. I usually go to the location in Brown Deer, I should have.
Update: they've gotten better about wait times in the drive-thru, and the staff in store have always been kind.
I've ordered here before for pickup, it was fine. But the drive-thru is incredibly slow and inefficient, ended up leaving before being able to put my order in. Probably should just stick to pick ups in store.
You can’t place an order because they don’t answer the phone…..
Poor delivery cold food unprofessional cashiers with attitude
Food I'd always good
When I place my online order, my food is continuously not made how I requested, and the bread is always hard and stale, no matter the time of the day that you place your order. I am honestly starting to think someone doesn't know how to read or ignores details and just reads the sandwich name, and that's it. Nothing else matters after that. The reason for the star rating
Food 3 star = never correct
Service 3 stars = food never correct
Atmosphere 4 stars = good location. Afternoon and evening male drive-thru cashiers have a good personality and customer service. The female manager is friendly and easy to work with and accommodating, but it's been times she made my food, and it was wrong..
service could use work
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Philly, Cheese Steak
Restaurantji Recommends
Ordered my sub and they forgot the mayo, the bread was soggy and the grilled onions were barely warmed through. Extremely disappointed!
Atmosphere: 3
Food: 2
Service: 3
Kisha was so helpful!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheese Steak
Best Subs in town! If you're new intown, you must give them a try!!!
Atmosphere: 4
Food: 5
Service: 4
Best Subs in town! If you're new intown, you must give them a try!!!
I’m calling the place because you guys gave me the wrong order and I want my money back? I just arrived to work with the wrong food.?
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