Food quality has gone down significantly in addition to portions shrinking. Tonight’s burger was overdone and dry and smaller than a McDonald’s quarter pounder. French fries portion was tiny. Two burgers and a small fries cost 25 bucks! Ridiculous. We won’t be back.
Oscar L Bond
Need to get a small before going again! $11.29 for such a small cheeseburger!! Kopps Custard down the street, Bigger and Better at slower price!
Theresa Armstrong
Good food and great service, Covid restrictions optional.
Lori Cisler
Love Five Guys . Food is great and employees are awesome ?
DeAngela Barnes-Ross
I was accused of lying about a refund that I NEVER GOT! This entire situation started after I was given incorrect and sloppy food at this location. The district manager told me I could go to any Midwest Five Guys location for a meal replacement and a refund. I went to a different location because I did not want to return to this one. At the other location I was given a meal replacement and supposedly a refund that I NEVER GOT! After waiting weeks I noticed my refund never entered my account. I went to speak to the manager at this location and was spoken to and treated as if I was wasting his time.
Ebeniaus Neverlosetou Walker
Love the Burgers but I love the Cajun fries
Allison Knight Shields
Slow, slow, slow. People that came in AFTER us got their food long before we did. My daughter & I both got the little bacon cheeseburger. I got mine without a bun. My hamburger patty was about the size of a half dollar. One of my toppings was left off & my daughter’s milk shake was missing add-ins. WAY overpriced. The only reason that we went here was because it was the only place open after 8 pm. Very disappointed with our meal.
Mike Grassman
Good food and service, but $16 for just a fast food burger and fries is way too pricey. Especially considering the similar competition down the street. I'd be back more often if the prices were more.fair. Good luck.
tom chier
The food was good, the service was unbelievably bad.
Mara Smith
The food was great on 8/7. The manager however who was there about one pm needs a lesson on how to talk to employees. Granted some weren’t wearing their masks properly but to scream and berate them in the public is very u professional. No wonder there is a now hiring sign. Lead by example to the short dark haired manager.
Consistently bad. I keep making the mistake of going back thinking it will be better but they always reminding why I stop going to this location.
ciara pugh
I love this place! Every time I come here the staff is so friendly & great! They greet you as soon as you walk in, make small talk while at the register. My food is always hot and correct for my call ahead orders!.. All around they do a good job! By far my favorite five guys location to go to.
Flugan Flagan
Bad service. Burger was really garbage too. Couldn't believe it
Korya Bryant
The food was horrible and gave me and my family horrible stomach aches. Also got our order wrong 4 times
Joel Huber
Absolutely gross food and piss poor service. The lettuce on all 3 burgers we ordered for lunch was wilted and soggy like it was heated up in a microwave, pickles looked old. Only one burgers was supposed to have just lettuce and pickle but all 3 came with it. The food took close to 20 mins to get. And the kicker was 2 out of 3 of us had serious stomach issues an hour after eating it. Never again
Food quality has gone down significantly in addition to portions shrinking. Tonight’s burger was overdone and dry and smaller than a McDonald’s quarter pounder. French fries portion was tiny. Two burgers and a small fries cost 25 bucks! Ridiculous. We won’t be back.
Need to get a small before going again! $11.29 for such a small cheeseburger!! Kopps Custard down the street, Bigger and Better at slower price!
Good food and great service, Covid restrictions optional.
Love Five Guys . Food is great and employees are awesome ?
I was accused of lying about a refund that I NEVER GOT! This entire situation started after I was given incorrect and sloppy food at this location. The district manager told me I could go to any Midwest Five Guys location for a meal replacement and a refund. I went to a different location because I did not want to return to this one. At the other location I was given a meal replacement and supposedly a refund that I NEVER GOT! After waiting weeks I noticed my refund never entered my account. I went to speak to the manager at this location and was spoken to and treated as if I was wasting his time.
Love the Burgers but I love the Cajun fries
Slow, slow, slow. People that came in AFTER us got their food long before we did. My daughter & I both got the little bacon cheeseburger. I got mine without a bun. My hamburger patty was about the size of a half dollar. One of my toppings was left off & my daughter’s milk shake was missing add-ins. WAY overpriced. The only reason that we went here was because it was the only place open after 8 pm. Very disappointed with our meal.
Good food and service, but $16 for just a fast food burger and fries is way too pricey. Especially considering the similar competition down the street. I'd be back more often if the prices were more.fair. Good luck.
The food was good, the service was unbelievably bad.
The food was great on 8/7. The manager however who was there about one pm needs a lesson on how to talk to employees. Granted some weren’t wearing their masks properly but to scream and berate them in the public is very u professional. No wonder there is a now hiring sign. Lead by example to the short dark haired manager.
Restaurantji Recommends
Consistently bad. I keep making the mistake of going back thinking it will be better but they always reminding why I stop going to this location.
I love this place! Every time I come here the staff is so friendly & great! They greet you as soon as you walk in, make small talk while at the register. My food is always hot and correct for my call ahead orders!.. All around they do a good job! By far my favorite five guys location to go to.
Bad service. Burger was really garbage too. Couldn't believe it
The food was horrible and gave me and my family horrible stomach aches. Also got our order wrong 4 times
Absolutely gross food and piss poor service. The lettuce on all 3 burgers we ordered for lunch was wilted and soggy like it was heated up in a microwave, pickles looked old. Only one burgers was supposed to have just lettuce and pickle but all 3 came with it. The food took close to 20 mins to get. And the kicker was 2 out of 3 of us had serious stomach issues an hour after eating it. Never again