Avoid the toasted subs at least be specific on not toasting it with your lettuce on as well. If you shouldn’t microwave lettuce or cucumbers, why toast them? Toast the bread, meats, cheese and probably shouldn’t toast the “fresh” produce.
Atmosphere: 3
Food: 2
Service: 3
Kevin Maslanka
You’re lucky if someone is actually at the counter and if they are there’s a good chance they will mess it up even if you give them plain instructions such as “no oregano or cut it in half.” I’ve been coming here for probably 4 years now every time I pick up my significant other from the airport and only once they got my order right. Tonight I walked in and the register was completely unattended and you could hear them laughing and messing around in the back. It’s not hard to make sandwiches but tonight they decided to cut the “fresh meat” and just leave it out while they did “dishes.”
Atmosphere: 1
Food: 2
Service: 1
Scott Blank
When the prices went up, the quality went down.
Atmosphere: 2
Food: 2
Service: 2
Mars R
I live *4 minutes* away. I put my address in for delivery because I have a headache and wasn’t up for driving…and it says that I’m out of the range for delivery. I guess 4 minutes is too far.
Atmosphere: 1
Food: 4
Service: 1
Caden Weber
This Jimmy John's is just freaky. Nothing fast about them and nothing good about them either. They blame the orderer for mistakes on their end, don't make orders for hours on end, and are generally terrible at everything they do. You folks have a lot of professional and personal growth necessary for a successful future. It's pretty sad that you hold yourselves to such an incredibly low standard.
Atmosphere: 1
Food: 1
Service: 1
Taye
Employees are horrible very unprofessional 0 star rating
Katie Wildner
Sadly, the quality and timing at this location have declined over the past few years. It’s consistently one of the slowest Jimmy John's. No matter when I order—whether it's before the lunch rush, during, or after—my food is never ready in less than 30 minutes. I'm not sure if they now wait for customers to arrive before starting the order, but something has definitely changed for the worse. On top of that, orders are often incorrect—missing ingredients you pay extra for like added avocado spread or bacon.
Atmosphere: 3
Food: 3
Service: 2
Chris Potokar
Wrong order. How hard is it to follow directions on online order? Systemic problem with Jimmy john’s north shore locations.
Miriam Whitenight
I’ve picked up from here a few times and typically get their Pepe sandwich, chips, and a chocolate chip cookie. Their Ghirardelli cookies are TO DIE FOR-I am obsessed with them!!! I hope Jimmy John’s never takes those away. The service at this location is also really great too.
Prentiss Milton
I asked for a small Turkey Lettuce and Tomato sandwich with mayonnaise and mustard. I got 2 Air Thin slices of Turkey, so much mayonnaise no mustard 2 quarter size slices of tomatoes. The bun was so tough I had to bite and pull to eat.
I ordered and the staff started to make my sandwhich. For some reason the card reader wouldn't accept my card after multiple attempts. This is my only credit card and I don't carry cash. While I was searching my wallet for a gift card to use instead, the guy who made my sandwhich offered to let me take it for free, "I already made it, this one's on me" was basically what he said.
I was able to get my gift card to work and complete my purchase in full. But I appreciate the gesture nonetheless, I was in a bit of a panic! That was very kind of him and the rest of the staff! That made my day!
I'm going to start carrying cash on me again, lesson learned.
Sandwhich was great too btw.
Atmosphere: 5
Food: 5
Service: 5
Colton Newman
When I walked in, I knew they took freaky fast seriously, there was a guy that was wiping down tables who did a light jog around the back of the counter to help me right away and then the ladies that made my sandwich had it made and in my hand in a minute. I think the whole interaction took me two minutes in and out of the store you guys need to get them a tip jar so they can get tipped for their service.
Atmosphere: 5
Food: 5
Service: 5
Rafael Vanegas
Im 4 minutes away from the restaurant, yet they won't deliver to seneca because they don't go pass camulet rd. What a joke.
Service: 1
Sydney Thomas
I ordered a little John BLT today and added bacon, and as you can see there’s no bacon. I didn’t have time to go all the way back to get it fixed but it was definitely wasn’t there.
Atmosphere: 5
Food: 3
Service: 4
Marcella Johnson
My customized orders are never right! At this point I may need to try another location.
Avoid the toasted subs at least be specific on not toasting it with your lettuce on as well. If you shouldn’t microwave lettuce or cucumbers, why toast them? Toast the bread, meats, cheese and probably shouldn’t toast the “fresh” produce.
Atmosphere: 3
Food: 2
Service: 3
You’re lucky if someone is actually at the counter and if they are there’s a good chance they will mess it up even if you give them plain instructions such as “no oregano or cut it in half.” I’ve been coming here for probably 4 years now every time I pick up my significant other from the airport and only once they got my order right. Tonight I walked in and the register was completely unattended and you could hear them laughing and messing around in the back. It’s not hard to make sandwiches but tonight they decided to cut the “fresh meat” and just leave it out while they did “dishes.”
Atmosphere: 1
Food: 2
Service: 1
When the prices went up, the quality went down.
Atmosphere: 2
Food: 2
Service: 2
I live *4 minutes* away. I put my address in for delivery because I have a headache and wasn’t up for driving…and it says that I’m out of the range for delivery. I guess 4 minutes is too far.
Atmosphere: 1
Food: 4
Service: 1
This Jimmy John's is just freaky. Nothing fast about them and nothing good about them either. They blame the orderer for mistakes on their end, don't make orders for hours on end, and are generally terrible at everything they do. You folks have a lot of professional and personal growth necessary for a successful future. It's pretty sad that you hold yourselves to such an incredibly low standard.
Atmosphere: 1
Food: 1
Service: 1
Employees are horrible very unprofessional 0 star rating
Sadly, the quality and timing at this location have declined over the past few years. It’s consistently one of the slowest Jimmy John's. No matter when I order—whether it's before the lunch rush, during, or after—my food is never ready in less than 30 minutes. I'm not sure if they now wait for customers to arrive before starting the order, but something has definitely changed for the worse. On top of that, orders are often incorrect—missing ingredients you pay extra for like added avocado spread or bacon.
Atmosphere: 3
Food: 3
Service: 2
Wrong order. How hard is it to follow directions on online order? Systemic problem with Jimmy john’s north shore locations.
I’ve picked up from here a few times and typically get their Pepe sandwich, chips, and a chocolate chip cookie. Their Ghirardelli cookies are TO DIE FOR-I am obsessed with them!!! I hope Jimmy John’s never takes those away. The service at this location is also really great too.
I asked for a small Turkey Lettuce and Tomato sandwich with mayonnaise and mustard. I got 2 Air Thin slices of Turkey, so much mayonnaise no mustard 2 quarter size slices of tomatoes. The bun was so tough I had to bite and pull to eat.
Restaurantji Recommends
I ordered and the staff started to make my sandwhich. For some reason the card reader wouldn't accept my card after multiple attempts. This is my only credit card and I don't carry cash. While I was searching my wallet for a gift card to use instead, the guy who made my sandwhich offered to let me take it for free, "I already made it, this one's on me" was basically what he said.
I was able to get my gift card to work and complete my purchase in full. But I appreciate the gesture nonetheless, I was in a bit of a panic! That was very kind of him and the rest of the staff! That made my day!
I'm going to start carrying cash on me again, lesson learned.
Sandwhich was great too btw.
Atmosphere: 5
Food: 5
Service: 5
When I walked in, I knew they took freaky fast seriously, there was a guy that was wiping down tables who did a light jog around the back of the counter to help me right away and then the ladies that made my sandwich had it made and in my hand in a minute. I think the whole interaction took me two minutes in and out of the store you guys need to get them a tip jar so they can get tipped for their service.
Atmosphere: 5
Food: 5
Service: 5
Im 4 minutes away from the restaurant, yet they won't deliver to seneca because they don't go pass camulet rd. What a joke.
Service: 1
I ordered a little John BLT today and added bacon, and as you can see there’s no bacon. I didn’t have time to go all the way back to get it fixed but it was definitely wasn’t there.
Atmosphere: 5
Food: 3
Service: 4
My customized orders are never right! At this point I may need to try another location.
Atmosphere: 5
Food: 2
Service: 3
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