If I could give this a 0 star I would. Ordered a Quesada, did not come with the Pico and Guacamole as requested. Food came very cold and Chips were stale. Probably will not ordered from here again.
Jessica Anderson
If I could rate this establishment a zero, I would! This was the most horrible experience I have encountered at a qdoba, or restaurant in general for that matter. First, this place was absolutely disgusting and unsanitary. Every table, the floors, the counters, the bathrooms, even the visible food prep areas looked like they were never cleaned. Second, the food looked like it was reused over and over and must have been sitting there for who knows how long. We had a family member get extremely sick after eating here which validates my suspicion that the food was not good or safe to eat! We even saw the person who was on the grill sitting on their phone. Third, they were out of straws for drinks, Vinegarettes, etc. And lastly, as we walked in there were staff members smoking outside before handling our food as well as sitting around at the tables. They were unwelcoming and came off very careless. Customer service was very poor! I usually dont write reviews, but I am mortified by this establishment and as a person who works in the food industry, this place is completely unacceptable. I HIGHLY RECOMMEND NOT TO GO HERE!!
Atmosphere: 1
Food: 1
Service: 1
Brent Anderson
Never eat here, place was disgusting, food was cold and got extremely sick from eating it. I've never had a bad experience at any other qdoba location but this one. Super disappointed. They were also out of multiple things, including straws...how does a fast food restaurant run out of straws? Avoid this place if you're looking to eat somewhere in Whitefish Bay. Workers were yelling at each other for ingredients and the guy in the back that was suppose to be grilling fresh ingredients was just sitting on his phone. This qdoba sucks beyond belief.
Atmosphere: 1
Food: 1
Service: 1
Devon Peck
Multiple times I have not received items. Usually it isn't a huge problem because I would be refunded my money and I could just make myself something else or buy something else. However, this time bags of chips were missing and I was told I wouldn't be refunded because I still got the salsa, even though the salsa is useless without the chips. So I was down $7 because they screwed up my order. On top of it, I was told that my burrito which looked to be about half the size of a regular burrito was only wrapped differently even though there is no way that if they had the right amount of ingredients would it have been that size. I'm not even exaggerating when I say that I can fit it in the palm of one of my hands. And yet again, there is nothing they can do.
Aubrey Lee
The staff here is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos Bowls
Jennifer Nell
Nasty attitudes and keep doors locked for nothingParking: No parking on silver spring only in the garageWheelchair accessibility: Lil spacious
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Burritos Bowls
Dennis Bynum
If you can go to a different Qdoba then do it. This is THEE WORST Qdoba in the greater Milwaukee area. Customer service is terrible and they’re consistently out of product. I avoid this one like The Plague because I’ve had a bad experience *every* time I’ve been here. Not exaggerating.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Burritos Bowls
Stioli
It's what you expect for medium end fast food. Generally, their ingredients are decent, and the service is quick. I'm not sure I'd say that you get what you pay for, but the convenience is always a factor is these types of restaurants. The building was clean and the wait time short, so if you like this kind of thing, you'll enjoy it once in a while.
Atmosphere: 3
Food: 3
Service: 4
Squid Blyth
We had excellent service for our lunch stop. We love coming to this Qdoba because the staff are always friendly and the food is as good as it ought to be.
Atmosphere: 4
Food: 5
Service: 5
Zoey Faith
Always look forward to coming since it's the closest place where they have amazing burritos, bowls and quesadeas!
Never go to this store until they hire people who can provide the caliber of customer service needed. We ordered dinner online and when my husband attempted to pick up the order, the employee told my husband, "I ain't got no order for you old a--N-----". When I called to speak to a manager, whoever answered the phone stated she was the manager and refused to give me her name. I shared my order number and she became belligerent, stating "B----, you better get off my phone. I don't know who the f--- you think you talking to." She then hung up on me. By the time the food arrived home, it was cold and we were too astonished to eat. I sent a message on their online platform and am awaiting a response.
Atmosphere: 1
Food: 1
Service: 1
DR SHANDOWLYON R
Never go to this store until they hire people who can provide the caliber of customer service needed. We ordered dinner online and when my husband attempted to pick up the order, the employee told my husband, "I ain't got no order for you old a--N-----". When I called to speak to a manager, whoever answered the phone stated she was the manager and refused to give me her name. I shared my order number and she became belligerent, stating "B----, you better get off my phone. I don't know who the f--- you think you talking to." She then hung up on me. By the time the food arrived home, it was cold and we were too astonished to eat. I sent a message on their online platform and am awaiting a response.
Curlyy Curlss
They need to work on their customer service skills. Everytime I come in here, they don't greet the customers and they always have attitudes. Get better smh.
C J.
I asked for extra meat and it barley any meat and the lady was so rude the chesse looked old she cussed she was all rude and i want to know what yall are going to do about this
Arya Fotouhi
This Qdoba needs to be removed, one of the worst locations ever. Nobody knows correct portion sizes, the food is always cold or stale and it’s not worth the money. Any burrito you get will fit in the palm of your hand.
If I could give this a 0 star I would. Ordered a Quesada, did not come with the Pico and Guacamole as requested. Food came very cold and Chips were stale. Probably will not ordered from here again.
If I could rate this establishment a zero, I would! This was the most horrible experience I have encountered at a qdoba, or restaurant in general for that matter. First, this place was absolutely disgusting and unsanitary. Every table, the floors, the counters, the bathrooms, even the visible food prep areas looked like they were never cleaned. Second, the food looked like it was reused over and over and must have been sitting there for who knows how long. We had a family member get extremely sick after eating here which validates my suspicion that the food was not good or safe to eat! We even saw the person who was on the grill sitting on their phone. Third, they were out of straws for drinks, Vinegarettes, etc. And lastly, as we walked in there were staff members smoking outside before handling our food as well as sitting around at the tables. They were unwelcoming and came off very careless. Customer service was very poor! I usually dont write reviews, but I am mortified by this establishment and as a person who works in the food industry, this place is completely unacceptable. I HIGHLY RECOMMEND NOT TO GO HERE!!
Atmosphere: 1
Food: 1
Service: 1
Never eat here, place was disgusting, food was cold and got extremely sick from eating it. I've never had a bad experience at any other qdoba location but this one. Super disappointed. They were also out of multiple things, including straws...how does a fast food restaurant run out of straws? Avoid this place if you're looking to eat somewhere in Whitefish Bay. Workers were yelling at each other for ingredients and the guy in the back that was suppose to be grilling fresh ingredients was just sitting on his phone. This qdoba sucks beyond belief.
Atmosphere: 1
Food: 1
Service: 1
Multiple times I have not received items. Usually it isn't a huge problem because I would be refunded my money and I could just make myself something else or buy something else. However, this time bags of chips were missing and I was told I wouldn't be refunded because I still got the salsa, even though the salsa is useless without the chips. So I was down $7 because they screwed up my order. On top of it, I was told that my burrito which looked to be about half the size of a regular burrito was only wrapped differently even though there is no way that if they had the right amount of ingredients would it have been that size. I'm not even exaggerating when I say that I can fit it in the palm of one of my hands. And yet again, there is nothing they can do.
The staff here is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burritos Bowls
Nasty attitudes and keep doors locked for nothingParking: No parking on silver spring only in the garageWheelchair accessibility: Lil spacious
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Burritos Bowls
If you can go to a different Qdoba then do it. This is THEE WORST Qdoba in the greater Milwaukee area. Customer service is terrible and they’re consistently out of product. I avoid this one like The Plague because I’ve had a bad experience *every* time I’ve been here. Not exaggerating.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Burritos Bowls
It's what you expect for medium end fast food. Generally, their ingredients are decent, and the service is quick. I'm not sure I'd say that you get what you pay for, but the convenience is always a factor is these types of restaurants. The building was clean and the wait time short, so if you like this kind of thing, you'll enjoy it once in a while.
Atmosphere: 3
Food: 3
Service: 4
We had excellent service for our lunch stop. We love coming to this Qdoba because the staff are always friendly and the food is as good as it ought to be.
Atmosphere: 4
Food: 5
Service: 5
Always look forward to coming since it's the closest place where they have amazing burritos, bowls and quesadeas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Burritos Bowls, Quesadilla, Burritos
Restaurantji Recommends
Never go to this store until they hire people who can provide the caliber of customer service needed. We ordered dinner online and when my husband attempted to pick up the order, the employee told my husband, "I ain't got no order for you old a--N-----". When I called to speak to a manager, whoever answered the phone stated she was the manager and refused to give me her name. I shared my order number and she became belligerent, stating "B----, you better get off my phone. I don't know who the f--- you think you talking to." She then hung up on me. By the time the food arrived home, it was cold and we were too astonished to eat. I sent a message on their online platform and am awaiting a response.
Atmosphere: 1
Food: 1
Service: 1
Never go to this store until they hire people who can provide the caliber of customer service needed. We ordered dinner online and when my husband attempted to pick up the order, the employee told my husband, "I ain't got no order for you old a--N-----". When I called to speak to a manager, whoever answered the phone stated she was the manager and refused to give me her name. I shared my order number and she became belligerent, stating "B----, you better get off my phone. I don't know who the f--- you think you talking to." She then hung up on me. By the time the food arrived home, it was cold and we were too astonished to eat. I sent a message on their online platform and am awaiting a response.
They need to work on their customer service skills. Everytime I come in here, they don't greet the customers and they always have attitudes. Get better smh.
I asked for extra meat and it barley any meat and the lady was so rude the chesse looked old she cussed she was all rude and i want to know what yall are going to do about this
This Qdoba needs to be removed, one of the worst locations ever. Nobody knows correct portion sizes, the food is always cold or stale and it’s not worth the money. Any burrito you get will fit in the palm of your hand.
Atmosphere: 1
Food: 1
Service: 1