Cousins Subs
442 Falls Rd, Grafton
(262) 375-3939
Recent Reviews
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Slowest cousin's I've ever experienced. Seems like its been this way for a while, because it was like this several years back when I would come here
Atmosphere: 3
Food: 3
Service: 1
Came in for a sub today and was greeted with a smile and the best service ever! I only go to this cousins as they have the nicest crew around! Thanks so much for being so kind and can't wait to come back for another delicious sub!
Atmosphere: 5
Food: 5
Service: 5
Cousins has Krispy bread.But this location does not! disgusting soft crusted bread, which they probably stored overnight.You need to get new bread everyday and it should be crispy!!
Atmosphere: 4
Food: 1
Service: 5
Not really sure if they could be any slower. Every guest waiting a minimum of 15-20 minutes for their small orders. Some even longer. Clearly very unstaffed. Only two employees during lunch service. This seems to be very typical at this location.
If you have a lot of time to burn, stop by. If you are in a hurry, this is not the place for you.
Atmosphere: 2
Food: 2
Service: 2
I stopped on a Sunday night and the teenage boy serving me was very friendly & welcoming. The place was very clean and food was good.
Atmosphere: 5
Food: 5
Service: 5
Online order stated pick-up time of 533pm. When I arrived and asked for my order it had not been started at 535pm. Young man who helped the ordering customers coughed and sneezed and did not wash his hands..and was definitely handling food.. That needs to be corrected. Food was tasty but the service was not.
Atmosphere: 2
Food: 5
Service: 2
Wonderful food and the service was prompt, professional, and friendly!
Very friendly, quick and Clean.
Hard working staff.
$10 meal deal was great.
Atmosphere: 4
Food: 5
Service: 5
Quick, easy, fresh. Can't ask for more.
This place sucks. Every time I go there they never have my order ready and I sit there for 15+ minutes waiting. They are horrible. Go elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I ordered 2 sandwiches online. I picked them up and one of the sandwiches was torn up to hell. Called in and they said they would make a new one. Went back and picked up the new sandwich and they made the wrong damn sandwich. Go to Mequon, Thiensville, or Port Washington. It's worth the drive.
Atmosphere: 1
Food: 1
Service: 1
I enjoy Cousin's Subs. The only thing I don't like is that deep-fried sides aren't prepared in advance when getting a carry-out order.
Atmosphere: 5
Food: 5
Service: 4
I've always loved the Italian subs at Cousins. Great flavor, good size.
Atmosphere: 3
Food: 5
Service: 4
Customer service was very good, the sandwich was scrawny. The cheese curds were too well done, dark brown instead of golden.
Atmosphere: 4
Food: 3
Service: 5
Thanks for the delicious lunch. Best looking and best tasting cheesesteak I have had in awhile. Friendly service from people that take pride in what they do. Very refreshing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheese Steak
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