Subway
1264 Port Washington Rd Suite A, Grafton
(262) 375-5585
Recent Reviews
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This place is notorious for not letting you use the coupons that you get in the mail. We brought a coupon for a free 6” sub with the purchase of a foot long. The woman behind the counter told me that they did not accept those coupons but they would honor a buy one foot long get one free. When we got the register, the man told us we could not do the buy one foot long get one free, or the buy one foot long get a free 6”, we would have to use two subway coupons- one for a $6.99 foot long and a $3.99 6”. The man was incredibly rude about the entire situation when it was quite hard for us to follow what we could or could not use. Also, a kid pulled up on a bike the same time my family and I got out of our car. The kid came in, filled up a soda, and ran out. The man tried to get my mom to pay for the soda saying that the kid was our brother because we all happened to be blonde. We had clearly arrived in a vehicle separate to the kid on the bike and had absolutely zero interaction with him. I don’t understand why they would assume that he was with us and therefore we would pay for his stolen drink. The portions are also abysmal. We barely got any toppings and the sandwich looked like two pieces of white bread. My family joked it looked like the TikTok viral flattened subway without any of us needing to fall on it. The radio was blaring so loudly in the restaurant that we could barely hear ourselves think, let alone hear what they were saying behind the counter. It’s disappointing this Subway is so close and convenient but so difficult to order from.
Atmosphere: 1
Food: 2
Service: 1
Before ordering, I asked if they take the coupon I had. The guy then got weird and mumbled some things, said no, and then was rude for no reason. That's cool if you don't accept the coupon, but no need to be rude after I ask if you honor it. Weird experience overall. The energy in there was also awkward. It felt like eveyone behind the counter was irritated and rushed when we were the only ones in there. Saukville Subway is much more pleasant. Better food as well.
Atmosphere: 3
Food: 2
Service: 1
Best Subway around! The owner is a great person and very kind. Had a great experience and the food was amazing!
Atmosphere: 5
Food: 5
Service: 5
All good .. no complaints 👌
Atmosphere: 4
Food: 5
Service: 5
Good customer service, brief conversation, will return.
Jay went above and beyond in making my sub, ensuring every detail was perfect. His kindness and attention to detail truly stood out, Thank You!
Best tuna sandwich around!
I called at 8 min to close to make sure they could make my sandwiches and they were awesome getting it done right away for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken, Grilled Chicken, Cookies, Chocolate Chip Cookie, All-American Club, Steak & Cheese
One of the cleanest Subways I've ever been to. Staff was super friendly as well.
Atmosphere: 5
Food: 5
Service: 5
Great location! Everything is always so tasty!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love subway breakfast and a bunch of them got rid of breakfast stuff. Not this one though
Atmosphere: 5
Food: 5
Service: 5
I love subway breakfast and a bunch of them got rid of breakfast stuff. Not this one though
Atmosphere: 5
Food: 5
Service: 5
Don't expect the "old subway" or extra anything. Since the new owners took everything is by the book. Quality is still there but when you ask for more than two pickles, tomato's, or black olives be prepared to pay.
Atmosphere: 3
Food: 3
Service: 3
Ordered a 6" ham and a foot long outlaw. The bread was so hard and tough. Worst sub we ever bought.
Excellent tuna sandwich.
Atmosphere: 5
Food: 5
Service: 5
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