Chili's Grill & Bar

2363 W Mason St, Green Bay
(920) 491-1078

Recent Reviews

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JoAnne Wisniewski

Good late night snacks..

Kid-friendliness: Great hospitality

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Salsa

Jessica Marie

The amount of salt on the burger made it inedible. It was also burnt on one side.

Food: 1

Charlie DeBauche Becker

It was our waiters first shift and he was phenomenal if he didn't tell us that it was his first shift I probably wouldn't be able to tell, just that reason alone is why they deserve the five stars

Atmosphere: 5

Food: 5

Service: 5

Mason Aulik

The restaurant was very clean and the food was good as well. The staff at the front desk to seat us were not the most welcoming but the waiter really made up for it and was insanely nice. The restraint atmosphere itself was good no complaints there. Overall I would go back but I’m not sure it would be my first choice with the service I got at the front desk.

Atmosphere: 5

Food: 4

Service: 3

Jeremy Heins

I had their pick 3 for protein. Nashville hot boneless wings are the best.

Atmosphere: 4

Food: 5

Service: 5

Mary Aho

We were there around noon today (3/9) everything was fantastic. I did not get our waiters name but he was the best I’ve ever had. Had suggestions. Remembered our order and everything came out perfectly. Had the smashburger. It was very good. Came with fries and had baked potato soup. All were beyond delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili's Secret Sauce Burger, Fries

Larry Reeves

Went to Chili's for lunch. Service was very good & food was excellent.

Atmosphere: 5

Food: 5

Service: 5

Evangeline Brown

Went for lunch with my family. All of the staff were so friendly and attentive. The food was very good and cooked correctly. We'll definitely be coming back next time we're in the area.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Ranch Quesadillas

Michael Brown

Awesome thank

Atmosphere: 5

Food: 5

Service: 5

FL

Usually my family and I come here on a Saturday around 4 pm but the past few experiences weren’t so great so we came on 3/2/2025 a Sunday night around 8 pm and our awesome server Kylie made up for that! It may also be the timing as a lot of people weren’t dining making service way better but a good server also goes a long way!
Kylie was so nice to us and checked on us a good 3 times if not more and even went out her way to help as much as she could. She is everything we expected out of a quality server.
Food came out hot and fresh and in a timely matter unlike on Saturday’s which can be busy.
Shout out to the Sunday night cooks as well.
My boyfriend got the Trio Fajita which came out steaming hot and looked so delicious and my smokehouse combo was great as ever.
Our server made some of the best drinks we had in awhile. Chili’s Alcoholic drinks are never a let down unlike Longhorn who I can’t enjoy their drinks at all

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Pickles, Honey-Chipotle, Fries, Pizza

Summer Smith

Our waiter was wild lol I complained and I never do like ever. It was my two kids and me. We were sat and got our drinks and chips and salsa. I seen two other ppl come in and get sat. We were waiting and those people got their order in and the waiter was still walking around so I said can I just have my check. Idk if I’ll ever get my order in. And to speak to a manager. The manager was an awesome and a queen she handled it well. But after manger left the waiter cleaned the table in front of us and was slamming dishes and being wild lol I said what the, I should be recording lol

Atmosphere: 3

Food: 3

Service: 1

Andrew

Food was good, staff had very negative attitudes. Would not recommend going on a week night.

Atmosphere: 2

Food: 5

Service: 1

Kim Martino

Tried to give Chili's another try. Went to The Chili's on Mason Street in Green Bay. Not much better. Came in the door, was told to go to Hostess, where she dropped us off at the table with No talking. Finally after awhile a Waitress came up.... stood there and waited.... when she did talk it was a low whisper. We decided to order food and drinks. I asked for Mellow Yellow where she said "We don't have Mellow Yellow or Mountain Dew" but doesn't offer any options. We ordered our sodas and the food. Never came back to check on us till she brought our food out with the drinks. No drinks while we had waited.... maybe a dozen people there (so she wasn't busy). There was a man who checked on us and got us more drinks. The food looked good and hot. But my burger had been sitting cause it was barely warm. My burger was almost red inside (she never stayed around to see how the pampas burger to be cooked). I tried to eat it but couldn't. When to hostess to see if Waitress could get me a different smash burger. Finally Waitress comes over to take burger back. Now I know it will take time.... but never refills drink till the male Waitress comes and gives us new drinks. My Smash burger comes out but I am q0uite frustrated at situation. I tool burger in box but again Male Waitress helps us. Went to pay bill .... she never even compted our bill. No one to talk to about. Very frustrating meal. I will NOT GO BACK TO CHILI'S AGAIN. I don't know how they train their staff but they should do it better. Not good food or go service.... no one to talk to about it..... So Sad

Parking: NOT A GOOD PLACE TO EAT AT.....
SERVICE SUCKS
FOOD NOT SO GOOD

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Chips & Salsa

Colin Piaskowski (HTA Colin)

Our server was super chill and very attentive. Great recommendations from him. Our food was cooked well and presented well. Everything tasted great

Atmosphere: 5

Food: 5

Service: 5

Kimberly Colwell

Ordered to go but was never notified when the food was ready, even though the text said I would. Waited 10 minutes pasted the time and it was just sitting on a shelf getting cold.

Parking: It’s a small parking lot

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Fries, Chicken

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