Cousins Subs
2410 E Mason St, Green Bay
(920) 445-0000
Recent Reviews
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Was very pleasant atmosphere, food was on time the worker Justine was very knowledgeable of the products she works with I highly recommend her services, excellent shop.
Parking: No problems
Wheelchair accessibility: Easy in Easy out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak
Edited to add: we already had reached out to cousins subs via the way their response asked us to over 1 month ago. husband was corresponding with a Jasmine. He followed up twice when he never received a response after giving them the information they requested. We then made this post.
My son was super pumped for his sub since he earned a free one through the library reading program. We ordered 2 subs and brought home to eat. Once eating my son found 3 separate reddish hairs in his sub and was immediately grossed out and obviously couldn’t eat it. We reached out to this location with our concerns giving them an opportunity to “right” the situation, but it’s been approx 1 month and we haven’t heard back. Disappointed in our visit and likely won’t return.
Atmosphere: 1
Food: 1
Service: 1
Waited for 5 min plus(no biggie) but wasn't even acknowledged! I understand being busy( wasn't) or under staffed(3 people working), but a simple hello or be with u in a sec,would've been nice.
Anyway, panera was good!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Cheesesteak and Cheese Curds
My entire order was basically wrong, i ordered online and the subs didn’t have anything i asked for and they had stuff that i asked to take off. And the girl making the food was so high
Atmosphere: 3
Food: 1
Service: 1
Best subs by far in area. Quick and friendly service. Have both used drive-through and eat in, and pleased with service both ways. The one we went to on East Mason in Green Bay has the soda fountain where you can make your own flavors, including MANY options for zero calorie drinks. It was wonderful to have something flavorful to drink and be sugar-free...
Wheelchair accessibility: Very wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Philly Cheese Steak
The soda was bitter and watery and the food took forever and they didn't count my coupon. the food was cold. Overpriced too. And the cashier was super slow. So, not going here again.
Atmosphere: 3
Food: 2
Service: 1
The soda was bitter and watery and the food took forever and they didn't count my coupon. the food was cold. Overpriced too. And the cashier was super slow. So, not going here again.
Atmosphere: 3
Food: 2
Service: 1
I'm not a fan of these subs they're very boring and dry. I much more prefer Scott's, Firehouse, Mikes or Erbert and Gerberts before this place.
Atmosphere: 3
Food: 1
Service: 2
It was wonderful, the soup is delicious and the subs are so fresh.and the taste stays with you as you leave.
Atmosphere: 5
Food: 5
Service: 5
I came back to return a Philly steak because I felt there wasn’t enough steak on the sub. I was told they were proportioned and I said I understand. I felt like they thought I was one of those rude customers, but I was nothing but polite to them, and the manager said nothing to me other than acting extremely defensive. Don’t get the steak if you wouldn’t approve of this amount. It looks nothing like it was advertised.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I ordered tuna, but I got Italian special
Service: 1
Well I forgot and they didn't give me my soda before the food got there. Also got sub and cheese was clumpy and overall the Philly cheesesteaks meat was cold. Also the meat tasted...old....not good... Kinda sucks considering how much they charge.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Philly Cheese Steak
I'm not quite sure what happened but the sandwich had potential. The bacon was not cooked. It came straight out of the package. The green peppers were sliced improperly making the sandwich fall apart as I was eating it and the cucumbers were definitely old.
Food: 4
Personally I’m a fan of cousins subs, it’s just the service at this location I’m not a fan of. Seems like they always screw up my order somehow. My fault for not always double checking. I usually get my food to go/pickup. Tonight it was they forgot the chips. Other times it’s wrong subs. They have about a .900 batting average for not getting the entire order right. Probably done with going to this location because I never get what I order and don’t want to call them up every time when I get home to tell them they screwed up or have to drive back over there.
Food: 3
Service: 1
I had my fav and it was great. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Sub
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