On June 1, at the West Mason St Culver's, I purchased 2 strawberry sundaes. They were not worth the money I paid for them. They each had one small scoop of custard, a small amount of diced strawberries, and that was it. Not even a small amount of whipped cream. I expected at least sliced strawberries.
Andy Anderson
Cold mashed potatoes Watery and mushy lukewarm cod No butter for bun No napkins
Michael Tilkens
In my opinion I recommend Dont work or eat here. Find somewhere that respects their workers (Marry owner) doesn't. Worked here 6 months on time no call ins from wat I recollect 2 week notice even. Came back and got disrespected Marry said I needed to earn trust. Told her reason for coming back was I respect managememt, she proudly touted there all gone,/ got fired. APPARENTLY. Thats second red flag. When doing computer work I accedently hit back on one of the 10min video(s) that doesn't let you skip and had to rewatch. Eyes got sore so I closed them for a minute or two to catch up. (Marry Owner) pulled me in back and told me to leave for sleeping. I respectfully tried explaining eyes were sore and it was making me rewatch video. She just interrupted me multiple times saying im lying and kicked me out. For my 6 months of hard work 2 week notice she had absolutely no appreciation or respect for me or my time nor hard work. Shame on you.
Jim T
This particular location on West Mason Street in Green Bay Wisconsin is pretty much the same as most Culver's locations. However, after repeated visits I find the service to be very slow even though there appears to be plenty of employees working. They tend to have only one register open no matter what time of the day I go in there creating a line clear back to the entrance doors. The restaurant is clean and well maintained and the food is up to standard. If they were to fix the issue at the front counter the store would be straight five stars
Elena
Got food poisoning from a chicken sandwich. (Did not do any special requests or anything of that sort) I tried calling the store this morning to let them know and nobody seems to ever be able to able answer ,along with the vm box being full I can’t leave a message (I have tried about 4 times now) . So all in all I would NOT recommend coming to this specific location of Culver’s and they don’t seem to care about the customers buying their food, SINCE THEY DONT CARE TO MAKE SURE THEIR FOOD ISNT COOKED ALL THE WAY THROUGH.
R M
Love Culver’s
JD Smerckx
My brother got rejected the atmosphere was OK at best
Atmosphere: 1
Food: 3
Service: 3
Beth Gridley
This location never fails to disappoint. Ordered food at 2:30 pm for a 3:15 pm curbside pick up. Arrived at 3:05 to pick up my order. They couldn't find it. After getting a second person, they determined it wasn't there because it wasn't 3:15. I went out to my car to wait. No order at 3:20 so I go in to the restaurant to get it. They couldn't find the order. They eventually found it but the breading on the fish on one side was raw 😳 and the fish and onion rings were cold.
Don't waste your time, folks.
Food: 2
Service: 1
Ada Delagarza
Cheeseburgers are very good, and the fries with cheese sauce .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Burger
Audra Roob
Care and detail went into my order. My fish sandwich was made well, my bag had 2 stickers on either side to keep it closed, my fries were the peeerfect crisp and warm, and my concrete mixer was not skimpy. I appreciate this location
The employees are very helpful and polite. Management should be proud of their staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
Jessob Diederich
I got violently sick after eating it
Cassandra Doppsmith
Food is always delicious. There was one male staff member,(acted like a manager) directing staff in chaotic directions and rude to another customer. Someone spilled water on the floor and asked for a mop, he said, "I will take care of it." The water stayed there for 25 minutes, without a sign, before he delegated to another gal to mop it up. Another customer came back in to say they were missing a sandwich with the order. That customer had his receipt, but this guy told the customer to bring the bag of food in so he could look. Customer brought the food back in, this guy pulled out all the food items. Some food items had bites taken out of them. Now these partially eaten items are on the counter. This guy argues with customer that the missing sandwich is not on the receipt. Customer points out the sandwich on the receipt. This guy tells customer the sandwich must be in the car or they ate it already. This guy refuses to make a new sandwich. Customer leaves, very upset. While we were very entertained in the 40 min we waited for ice cream, the wait time for us was excessive. If the guy is a manager, he needs to take a customer service class.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Butter Burger, The Curdburger
Doug Barrett
The line for food was out the door. The bathroom was filthy (plugged toilet, no paper towel holder, sticky floors)
Went elsewhere.
Atmosphere: 1
Lynn D
Understandably busy after Packer game (albeit hour & a half after). But surprising to see only one cashier. Every other time we’ve been, there’s about 6-7 employees in the front alone. Most shocking was, after placing order, as we sat to wait, we saw 4-6 employees sitting in booth, eating/socializing/taking break(?) After 40 minute wait, I got back in line to just get my $ back. Then food was finally given to us. Everything cold & we ordered salted caramel mixer & got pumpkin something. Usually love my visits here, but there CANNOT be that many employees taking break at the same time!! There were also at least 3 parties arrived after us that got orders before us.
On June 1, at the West Mason St Culver's, I purchased 2 strawberry
sundaes. They were not worth the money I paid for them. They each had one small scoop of custard, a small amount of diced
strawberries, and that was it. Not even a small amount of whipped cream. I expected at least sliced strawberries.
Cold mashed potatoes
Watery and mushy lukewarm cod
No butter for bun
No napkins
In my opinion I recommend Dont work or eat here. Find somewhere that respects their workers (Marry owner) doesn't. Worked here 6 months on time no call ins from wat I recollect 2 week notice even. Came back and got disrespected Marry said I needed to earn trust. Told her reason for coming back was I respect managememt, she proudly touted there all gone,/ got fired. APPARENTLY. Thats second red flag. When doing computer work I accedently hit back on one of the 10min video(s) that doesn't let you skip and had to rewatch. Eyes got sore so I closed them for a minute or two to catch up. (Marry Owner) pulled me in back and told me to leave for sleeping. I respectfully tried explaining eyes were sore and it was making me rewatch video. She just interrupted me multiple times saying im lying and kicked me out. For my 6 months of hard work 2 week notice she had absolutely no appreciation or respect for me or my time nor hard work. Shame on you.
This particular location on West Mason Street in Green Bay Wisconsin is pretty much the same as most Culver's locations. However, after repeated visits I find the service to be very slow even though there appears to be plenty of employees working. They tend to have only one register open no matter what time of the day I go in there creating a line clear back to the entrance doors. The restaurant is clean and well maintained and the food is up to standard. If they were to fix the issue at the front counter the store would be straight five stars
Got food poisoning from a chicken sandwich. (Did not do any special requests or anything of that sort) I tried calling the store this morning to let them know and nobody seems to ever be able to able answer ,along with the vm box being full I can’t leave a message (I have tried about 4 times now) . So all in all I would NOT recommend coming to this specific location of Culver’s and they don’t seem to care about the customers buying their food, SINCE THEY DONT CARE TO MAKE SURE THEIR FOOD ISNT COOKED ALL THE WAY THROUGH.
Love Culver’s
My brother got rejected the atmosphere was OK at best
Atmosphere: 1
Food: 3
Service: 3
This location never fails to disappoint. Ordered food at 2:30 pm for a 3:15 pm curbside pick up. Arrived at 3:05 to pick up my order. They couldn't find it. After getting a second person, they determined it wasn't there because it wasn't 3:15. I went out to my car to wait. No order at 3:20 so I go in to the restaurant to get it. They couldn't find the order. They eventually found it but the breading on the fish on one side was raw 😳 and the fish and onion rings were cold.
Don't waste your time, folks.
Food: 2
Service: 1
Cheeseburgers are very good, and the fries with cheese sauce .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Burger
Care and detail went into my order. My fish sandwich was made well, my bag had 2 stickers on either side to keep it closed, my fries were the peeerfect crisp and warm, and my concrete mixer was not skimpy. I appreciate this location
Food: 5
Service: 5
Restaurantji Recommends
The employees are very helpful and polite. Management should be proud of their staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
I got violently sick after eating it
Food is always delicious. There was one male staff member,(acted like a manager) directing staff in chaotic directions and rude to another customer. Someone spilled water on the floor and asked for a mop, he said, "I will take care of it." The water stayed there for 25 minutes, without a sign, before he delegated to another gal to mop it up. Another customer came back in to say they were missing a sandwich with the order. That customer had his receipt, but this guy told the customer to bring the bag of food in so he could look. Customer brought the food back in, this guy pulled out all the food items. Some food items had bites taken out of them. Now these partially eaten items are on the counter. This guy argues with customer that the missing sandwich is not on the receipt. Customer points out the sandwich on the receipt. This guy tells customer the sandwich must be in the car or they ate it already. This guy refuses to make a new sandwich. Customer leaves, very upset. While we were very entertained in the 40 min we waited for ice cream, the wait time for us was excessive. If the guy is a manager, he needs to take a customer service class.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Butter Burger, The Curdburger
The line for food was out the door. The bathroom was filthy (plugged toilet, no paper towel holder, sticky floors)
Went elsewhere.
Atmosphere: 1
Understandably busy after Packer game (albeit hour & a half after). But surprising to see only one cashier. Every other time we’ve been, there’s about 6-7 employees in the front alone. Most shocking was, after placing order, as we sat to wait, we saw 4-6 employees sitting in booth, eating/socializing/taking break(?)
After 40 minute wait, I got back in line to just get my $ back. Then food was finally given to us. Everything cold & we ordered salted caramel mixer & got pumpkin something.
Usually love my visits here, but there CANNOT be that many employees taking break at the same time!!
There were also at least 3 parties arrived after us that got orders before us.
Atmosphere: 2
Food: 3
Service: 1
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