Culver’s
1219 W Mason St, Green Bay
(920) 497-9527
Recent Reviews
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My brother got rejected the atmosphere was OK at best
Atmosphere: 1
Food: 3
Service: 3
This location never fails to disappoint. Ordered food at 2:30 pm for a 3:15 pm curbside pick up. Arrived at 3:05 to pick up my order. They couldn't find it. After getting a second person, they determined it wasn't there because it wasn't 3:15. I went out to my car to wait. No order at 3:20 so I go in to the restaurant to get it. They couldn't find the order. They eventually found it but the breading on the fish on one side was raw 😳 and the fish and onion rings were cold.
Don't waste your time, folks.
Food: 2
Service: 1
Cheeseburgers are very good, and the fries with cheese sauce .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Burger
Care and detail went into my order. My fish sandwich was made well, my bag had 2 stickers on either side to keep it closed, my fries were the peeerfect crisp and warm, and my concrete mixer was not skimpy. I appreciate this location
Food: 5
Service: 5
The employees are very helpful and polite. Management should be proud of their staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Chips
I got violently sick after eating it
Food is always delicious. There was one male staff member,(acted like a manager) directing staff in chaotic directions and rude to another customer. Someone spilled water on the floor and asked for a mop, he said, "I will take care of it." The water stayed there for 25 minutes, without a sign, before he delegated to another gal to mop it up. Another customer came back in to say they were missing a sandwich with the order. That customer had his receipt, but this guy told the customer to bring the bag of food in so he could look. Customer brought the food back in, this guy pulled out all the food items. Some food items had bites taken out of them. Now these partially eaten items are on the counter. This guy argues with customer that the missing sandwich is not on the receipt. Customer points out the sandwich on the receipt. This guy tells customer the sandwich must be in the car or they ate it already. This guy refuses to make a new sandwich. Customer leaves, very upset. While we were very entertained in the 40 min we waited for ice cream, the wait time for us was excessive. If the guy is a manager, he needs to take a customer service class.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Butter Burger, The Curdburger
The line for food was out the door. The bathroom was filthy (plugged toilet, no paper towel holder, sticky floors)
Went elsewhere.
Atmosphere: 1
Understandably busy after Packer game (albeit hour & a half after). But surprising to see only one cashier. Every other time we’ve been, there’s about 6-7 employees in the front alone. Most shocking was, after placing order, as we sat to wait, we saw 4-6 employees sitting in booth, eating/socializing/taking break(?)
After 40 minute wait, I got back in line to just get my $ back. Then food was finally given to us. Everything cold & we ordered salted caramel mixer & got pumpkin something.
Usually love my visits here, but there CANNOT be that many employees taking break at the same time!!
There were also at least 3 parties arrived after us that got orders before us.
Atmosphere: 2
Food: 3
Service: 1
Worst Culvers experience ever, came in right at 10, I see four people in front standing around, a few people in back looks like they’re working. I get my order in and realize that there is no iced tea made, I see it in progress behind the lady that is helping me. I ask her are you out of iced tea or is just not ready yet? Her answer to me was vague. I told her I would not mind waiting. That’s the reason for getting the drink. She says it will not be ready. I got a refund. I make a comment that I used to work at a Culvers and that’s pretty easy to make ice tea and around the corner Todd, the owner pops out and says, it’s pretty easy to make when we are fully staff, I look around and see three people just standing there. I am puzzled. Needless to say, I will be not be returning to this Culvers, the owner Todd was incredibly rude to me. He actually invited me to apply sarcastically, of course.
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Yummy borgir :3 and bacon 🤪🤪🤪
Atmosphere: 3
Food: 5
Service: 4
Better than amazing service! Friendly staff and an incredible experience. They were very busy tonight which is completely understandable that an item was forgotten but I called to get my burger. Not only did they make it right the employee in a very cool car delivered my item! Thank you for making it up to me! Beyond satisfied!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Burger
Dietary restrictions: Great gluten free bun!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Burger
I ordered a double scoop of chocolate custard here. Not only was it the smallest double scoop I've ever gotten from any Culver's location but I was very disappointed to see that there was no custard inside the cone, just two very small scoops sitting on top the cone. If you're a custard lover like me your money is better spent at a different location!
Atmosphere: 2
Food: 2
Service: 1
Best in the business. . It's less expensive and tastes better than 5 guys.
Atmosphere: 5
Food: 5
Service: 5
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