Love the prompt service and everybody is always very friendly and the food is always very fresh
Michael Paczkowski
I have never had a meal inside. Food is always great. Drive thru or pick up is extremely fast considering the amount of business they do. Always a great quick meal, that is so much better than any other fast food burger place.
Kathy O'Melia
Typical Culvers fare. Outside flowers were beautiful and abundant making for a welcoming atmosphere.
Caitlin Kroll
Wow! As someone who has worked in restaurants in the past and still works in customer service, today’s Culver’s experience was an example of how NOT to conduct yourself in customer service.
The manager Jessica that was there this afternoon, 5/11, was extremely rude and unprofessional. My sister didn’t get her order but other people after her got their order. She went back up to the counter to get a refund and the manager said “Well you could be at work for 10 hours” with a snarky tone instead of apologizing. I will not be back to this location again and it’ll be awhile before I return to any Culver’s. I am very disappointed as I have always enjoyed Culver’s in the past.
Before leaving my sister went to ask for the managers name (Jessica) and also asked for the store managers name but the counter staff said they couldn’t provide the store managers name. I was throwing something away (my sister had left the building at this point) when I overheard and turned to see the counter staff talking and laughing about her asking for the managers name. I told them that was very unprofessional of them to be doing and they turned to look at me in shock. Laughing because you have an unhappy customer? But let’s be serious, if they see how Jessica conducts herself with customers then of course they are going to act like that.
I will be telling everyone I know about how this Culver’s treats their customers.
David Nelson
The best Wisconsin butter burger!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Burger, Hamburger
Dan Zabrowski
As always a great place. They missed a sundae on the order but immediately fixed it when pointed out. Possibly the best fast food around. It used to be a bit pricey but other fast food chains are now charging the same for waaaay less quality food.
Kid-friendliness: Totally kid friendly
Wheelchair accessibility: Seems to adhere to the Americans with disabilities act.
Atmosphere: 5
Food: 5
Service: 4
Shannon M. Brott
Always fantastic…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Cheese Curds, Hamburger
Teah Bersch
Ridiculously priced
Marla Franziska
The food at Culver’s was very tasty, although you have to put some things together like burgers. Some foods, such as tomatoes, cost an extra 40 cents for just one slice.
This one pains me to write as I am a HUGE fan of Culver's food (hence the 3 star review). I have been going here since they opened and often have a poor experience. I've tried to get the employees to make it right but sadly, it is like pulling teeth. I frequently walk away feeling like I did something wrong. Anyway, I was starting to think it was just me when I discovered that some of my neighbors refuse to go there and will drive to the other side of town to have better service. I see that management/owners do respond to these reviews but I hope they do some more training with their employees to get these issues corrected. My advice? Work on getting the orders correct. Speed would be nice but since this location is neither speedy nor accurate, they should probably focus on the accuracy.
Atmosphere: 1
Food: 3
Service: 1
Charlotte Kane
So, I admit that it is my fault because I return to this awful Culver's due to convenience. After so many bad experiences, you think I would learn my lesson and stay away. But nope. Last night, I went again at 7:30 pm. I order flavor of the day Devil's Food Cake in a dish. After a long wait, I get chocolate soup. No Devil's Food Cake. Counter guy says to me "what do you want?" I say Devil's Food Cake. He says " we ran out" so I received chocolate custard instead. Why don't you say we're out? Why do you bait and switch me with just chocolate custard. This place stinks like a skunk. Usuck.
Who doesn't like a butter burger on and a while
Love the prompt service and everybody is always very friendly and the food is always very fresh
I have never had a meal inside. Food is always great. Drive thru or pick up is extremely fast considering the amount of business they do. Always a great quick meal, that is so much better than any other fast food burger place.
Typical Culvers fare. Outside flowers were beautiful and abundant making for a welcoming atmosphere.
Wow! As someone who has worked in restaurants in the past and still works in customer service, today’s Culver’s experience was an example of how NOT to conduct yourself in customer service. The manager Jessica that was there this afternoon, 5/11, was extremely rude and unprofessional. My sister didn’t get her order but other people after her got their order. She went back up to the counter to get a refund and the manager said “Well you could be at work for 10 hours” with a snarky tone instead of apologizing. I will not be back to this location again and it’ll be awhile before I return to any Culver’s. I am very disappointed as I have always enjoyed Culver’s in the past. Before leaving my sister went to ask for the managers name (Jessica) and also asked for the store managers name but the counter staff said they couldn’t provide the store managers name. I was throwing something away (my sister had left the building at this point) when I overheard and turned to see the counter staff talking and laughing about her asking for the managers name. I told them that was very unprofessional of them to be doing and they turned to look at me in shock. Laughing because you have an unhappy customer? But let’s be serious, if they see how Jessica conducts herself with customers then of course they are going to act like that. I will be telling everyone I know about how this Culver’s treats their customers.
The best Wisconsin butter burger!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Burger, Hamburger
As always a great place. They missed a sundae on the order but immediately fixed it when pointed out. Possibly the best fast food around. It used to be a bit pricey but other fast food chains are now charging the same for waaaay less quality food.
Kid-friendliness: Totally kid friendly
Wheelchair accessibility: Seems to adhere to the Americans with disabilities act.
Atmosphere: 5
Food: 5
Service: 4
Always fantastic…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Cheese Curds, Hamburger
Ridiculously priced
The food at Culver’s was very tasty, although you have to put some things together like burgers. Some foods, such as tomatoes, cost an extra 40 cents for just one slice.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
This one pains me to write as I am a HUGE fan of Culver's food (hence the 3 star review). I have been going here since they opened and often have a poor experience. I've tried to get the employees to make it right but sadly, it is like pulling teeth. I frequently walk away feeling like I did something wrong. Anyway, I was starting to think it was just me when I discovered that some of my neighbors refuse to go there and will drive to the other side of town to have better service. I see that management/owners do respond to these reviews but I hope they do some more training with their employees to get these issues corrected. My advice? Work on getting the orders correct. Speed would be nice but since this location is neither speedy nor accurate, they should probably focus on the accuracy.
Atmosphere: 1
Food: 3
Service: 1
So, I admit that it is my fault because I return to this awful Culver's due to convenience. After so many bad experiences, you think I would learn my lesson and stay away. But nope. Last night, I went again at 7:30 pm. I order flavor of the day Devil's Food Cake in a dish. After a long wait, I get chocolate soup. No Devil's Food Cake. Counter guy says to me "what do you want?" I say Devil's Food Cake. He says " we ran out" so I received chocolate custard instead. Why don't you say we're out? Why do you bait and switch me with just chocolate custard. This place stinks like a skunk. Usuck.
Atmosphere: 1
Food: 1
Service: 1
Great as always,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Cheese Curds, Mushroom Swiss Burger
Service seems to be on the decline
Kid-friendliness: Children like the food.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cheeseburger & French Fries Basket, Fried Cheese Curds
My food was reasonably priced. Easy to order what I wanted. My food was delivered in a short time to my table fresh and hot, by friendly staff. 😀
Atmosphere: 5
Food: 5
Service: 5
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