Firehouse Subs Oneida Center

The food was pretty great but the girl that took our order got it wrong, was rude and very short with us. Which would have been more understandable if they were busy, but they weren't. The rest of the staff was polite and worked quickly.

Wheelchair accessibility: Yes, there's wheelchair accessibility.

Atmosphere: 4

Food: 5

Service: 2

Employee Juan is RUDE. Plain and simple. Comes to the counter muttering so he couldn’t be heard and then acts like I’m an idiot and it’s an inconvenience to be working. No napkins to be found anywhere. Half the sodas in the machine were unavailable. Worst firehouse subs location I have ever been to. My sub was horrendous. I’ve gotten the smokehouse beef and cheddar brisket dozens of times and what I was given looked like they scrapped it off the bottom of their shoes.

Atmosphere: 2

Food: 3

Service: 2

Went there 18 minutes before closing and refused to make subs. Such a disappointment when the open sign is still on

Atmosphere: 1

Food: 1

Service: 1

The 2 girls working were super disrespectful (neither said hi and they both sighed and had attitude) and refused to make food at 8:30PM.

Service: 1

Philly cheese steak cold not cooked or grilled. Worst I've ever had.Very disappointed

Food: 1

Food is always great! Best time to go is on first shift (lunchtime) weekdays, that staff is great, efficient and polite. When it’s busy and a line, they service everyone quickly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Subs

Friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Subs

Great subs, great service. Will stop again.

Worst experience ever. Do not go! we were disrespected and treated like second class citizens. Franchise owner calls to review the incident also starts cursing and supports its managers behavior

Great sandwich

Atmosphere: 5

Food: 5

Service: 5

Turned away because they already shut off the ovens. Cold food or no food was the options provided. Not customer friendly when you are supposed to be open until 9. If you close at 830 then close at 830. Don’t turn people away at 830 if you close at 9.

Atmosphere: 1

Service: 1

Good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Subs

Great subs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Subs, Italian, Sandwich, Italian Sub

Firehouse subs what can you say if they are what they are.

The ladies that were working the counter yesterday were incredibly nice and courteous that is why this place gets the rating that it does.

Well bum me out was the soda machine was broke The only thing that work was Coca-Cola everything else was unavailable.

In hindsight maybe I should have said something to the gals behind the counter but at the same time that's not really my job.

Atmosphere: 3

Food: 3

Service: 5

Fresh food. Fast friendly service every time!

Atmosphere: 5

Food: 5

Service: 5