Holiday Inn & Suites Green Bay Stadium by IHG

What you would expect from a Holiday Inn. The issue was room 338 needs a new bat tub. The porcelain on the bottom of the tub was weak, sagged, and therefore cracked and rusted. (Forgot to take a picture.) Did not think it could be sanitary! Otherwise, it’s your typical HI room.

Very nice hotel. Great location. Staff were very friendly. Cookies available in the lobby as well as coffee and water. Great hotel for packers fan to stay at before or after a game

ABSOLUTELY HORRIBLE FRONT DESK SERVICE. Answers the phone while trying to figure out the rooms and doesn’t ask them to hold please and sat at the front desk for his 20 minutes phone call. The front desk dude is unprofessional and showed now respect of customer service.

Quite possibly the worst holiday inn I’ve ever stayed at. There are much better options in Green Bay don’t waste your time and money here.

So the website says they have free breakfast. But upon arrival I found that there’s a $15 charge and for what I’m not sure because it looks the same as every other hotel breakfast in town accepting a nicer dining room. I think that’s what they’re charging for is staff and maintenance of the dining area but it looks very antiquated and the food was less than appealing and the guy couldn’t wait to rush me out and send me down the street for “all that stuff you’re looking for” 🤦🏽‍♀️

Good service and dilicious breakfast
Feel comfortable in this hotel
Will come again when I come to Green Bay next time

The hotel is clean and organized. Free coffee and cookies in the lobby. The pool and exercise room are great. The rooms are clean and comfortable. The breakfast in the restaurant is good.

It was quiet, staff was very friendly. The room was neat and clean and the bathroom was clean and aptly stocked.

THIS DESERVES NO STARS. This hotel has a policy of treating your employees like customers. Wrong the manager is a jealous mean lady that does what benefits her. The breakfast area is so understaffed and with given people to be eager to work we’re not given a call back instead making one girl work every day because her manager “works too much” so putting it on a 20 year old to pick up everyday and not give days off is so draining. Even in the hospital a couples hours before, was told u have to get there by all means or threatened termination. Good luck if you try working here and get the right size uniform bc Jenna, the manager doesn’t think the shirt should “flatter” you in your right size. So a small person was given an xl as a server! It’s unsanitary to have a bagging shirt in that field. Expirencing many issues with customers with rooms, food, and other issues she doesn’t know how to manage the complaints well and is not resolving in matter that are appropriate for everyone. It’s very draining working and being here if u come to a problem with your stay. There is a person staffed through the hotel to come in and help bring more workers as he says “ no one wants to work” he didn’t even interview or try anyone new. As there was one who wanted to try it a couple days before Christmas, since she’s training she doesn’t get tips for 2 days, this 30s mom cried bc of simple rules lol. Good luck knowing what going on with you they love to talk behind your back and not get both sides, if something were to happen. I said that breakfast cook was hostile and swearing calling me names and I got written up? Haha

Amazing patient staff, good amenities, but horrible corporate management. When we stayed their entire key card system was down (for almost a whole week it was down) so every guest had to be escorted to their room by one of two staff working. The poor staff had to bust their butts and they were so polite. It's unbelievable that Holiday Inn didn't replace the key card system sooner, and that they didn't send more staff in to help. I can't rate higher than three stars. Amazing, patient staff though so I give it 4 stars.

Great water pressure. Good tvs and close to what ya need.

The fact that the doors kept slamming from the house keeping from 7am to 10am I called to complain what is going on with all the noise of doors slamming? We left because we were unable to sleep in. Please do something about that! Super unacceptable for people paying what they do to stay there, all to be ran out because of noise from their own employees. Change the doors or have them have some respect as we walked out the room I watched a house keeping lady open and slam the door next to us. It was so loud at first, we felt uncomfortable thinking there was a shooting of some sort.

Initial room assigned to me was not serviced when keys were issued. The IHG team quickly gave me another room. In the evening, smoke detector started chirping due to low battery. I called front desk to ask if they could change the battery. IHG said maintenance had gone home for the night. I left 3 nights later without the battery ever being replaced. I unplugged it with permission of IHG team concurrence on Monday night.

Gym has dumbbells and bosu with 1 bench which worked well.

Hotel is in great location to Lambeau Field

If I could rate a zero star I would. I was a guest, a long with assisting the property on an assignment. I left some personal clothing articles. For 3 weeks, the manager refused to respond to me. I paid and sent a shipping label to the manager. I had to get IHG customer care involved finally. When I finally received my box, the clothing articles inside were not even mine. I think the property gave away my items. This property is extremely dishonest. Jenna Shultz should be ashamed of herself to be in a position of General Manager.

Service: 1

Room was OK, pretty big. No cleaning during my stay (8 nights, asked reception twice!). Breakfast still the same, better to visit KwikTrip for snack.

Service: 2