Koi Poke & Ramen

The three of us each ordered ramen and milk tea this evening, they were all decent. Then I went back up and got another milk tea and an order of spring rolls, since they looked delicious on the menu, I was then served what appeared to be egg rolls from the freezer section of a grocery store. I took a bite to confirm that they were indeed egg rolls and not spring rolls. I went to the counter and spoke with an Asian lady that assured me they were spring rolls, then I spoke with some guy that also assured me they were spring rolls, and that they order “spring rolls” from their supplier. I didn’t try very hard because it wasn’t worth it, but he was hell bent that they were spring rolls, and he would not give me a refund for them, and then stated that if I hadn’t taken a bite he would’ve refunded me, and that if I would’ve just pointed out to him that they didn’t have the “clear” wrapper, like in the photo that they have on their menu, before taking a bite he would’ve had no issue giving me a refund. I told him I was going to leave negative reviews and he didn’t care. It’s not about the $7, it’s that I was lied to, and that the staff that I spoke with at least, were very ignorant about the food that they serve. It’s all about principle. He should’ve just issued a refund and told his boss that they’re deceiving customers.

Holy smokes you guys! We just ate at the new location and it was so phenomenal, my family agreed it was the best fried rice they’d ever had, and my spicy tuna bowl was packed full of flavor! We’ll be back on our next trip down to Green Bay, and your staff displayed the best example of what hospitality should be! Thank you for the best dinner we’ve had in a long while!

went to the new location on Mason Street today. fast service and great food! I love their black sugar milk tea boba. the boba is so soft and chewy! the new location also has sushi.