McDonald's
2625 W Mason St, Green Bay
(920) 499-9956
Recent Reviews
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Ordered McDouble meal. 12-2-25 why ask what sauce I want for my nuggets if I don’t get the nuggets or sauce. Thanks for stealing from me 👌also received a single plain hamburger. No cheese. Thanks for ruining my lunch today
My wife and I go here regularly, the food is good. The only thing that brings back my review is we always use the app and despite having table service as an offered choice, they call out our table number like a counter pickup. I know that sounds snobby but it doesn't make sense to offer it as an option of you're not going to honor it. It's a minor gripe in an overall pleasant experience
Atmosphere: 5
Food: 5
Service: 4
Macdongol good
Atmosphere: 3
Food: 3
Service: 3
This McDonald’s sucks!!
They screw up my order almost every time I stop here.
Atmosphere: 1
Food: 2
Service: 1
Mobile ordered food to this location. When I arrived no one would come to the speaker or the window, when someone finally came. They told me that they weren't open yet even though it was well into opening time. I asked about my order and if I would be refunded and he told me he couldn't help me at all. So out money and no food
Slow, friendly, expensive for what it is
Atmosphere: 3
Food: 4
Service: 3
Missing an entire meal. Said I had to come back to get a refund or they would send me a coupon in the mail. I have little kids, one of which is napping, I can’t do that. I don’t want a coupon, just a refund for the food I didn’t receive. To me, this is stealing. If I didn’t receive the food I shouldn’t have to pay or come back another time with a coupon. I have never complained here before. I ordered on the app and did curbside. Ordered at 11:04 and didn’t get my curbside order until 11:25. Food was really cold. My toddlers wouldn’t even eat their fries. It’s just beyond frustrating that a company this large can’t refund a $7 item. Called customer service and waited on the phone for 40 min. They are just forwarding the complaint and “will get back to me”. Meanwhile, my kids are fighting while on the phone because they want attention, this was so not fair to them. Will not be coming back and told the kids we will not be going to McDonald’s anymore. Obviously, the food is grossly unhealthy to begin with, so probably a good thing. Just disappointed in the way everything was handled.
Atmosphere: 1
Food: 1
Service: 1
Clean Friendly
Worst customer service I have ever had at this location or any Mcdonalds for that matter. The drive thru lady that takes the money has very poor customer service skills. Screaming at me about my online order and the process in front of other customers. I usually use the app in evening and few times the workers tell me to bypass the pay window. So I did that today and I got an ear full. I think she wanted me to back up and smash into the cars to give her the code again. Unprofressional. She could have simply told the worker giving me my food to make sure next time I stop at the pay window first. No reason for her to scream at me like she did and try to argue with me in how I have done it in thr past. She wasnt there so how does she know. And i could careless if there was new workers, not my problem. Maybe get someone more friendlier to work the pay counter and have her retrain how to speak to customers. Unreal shitty experience to start my morning.
Atmosphere: 1
Food: 4
Service: 1
Just got A large fries 🍟. Aw
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had to have a chicken wrap.
Atmosphere: 5
Food: 5
Service: 5
I order online and they gave me a cup with no drink 💀 what type of scam yall pulling
I HAD TO WAIT FOR A CASHER SO I CAN PSY FOR MY ODER THATS NOT RIGHT AND THE TRASH IN THE LOBBY IS OVER LOADED IT SHOULD OF TAKING OUT AND THE LOBBY WAS MESS TO IT SHOULD OF BEEN CLEAN UP OH WAIT THE STAFF IS WORRY ABOUT TALKING NOT THERE CUSTMERS THAT IS SO WRONG
if you can’t keep up with orders late at night…just close. You need more ppl on at night to make ppl happy
Atmosphere: 1
Food: 1
Service: 1
Went through drive through ordered $6 meal with BOGO for $1 for chick nuggets charged me $11+. Got home not second box of nuggets. Called to ask for coupon or pick up tomorrow and manager (or whoever answered phone) stated I don’t have that on my window. He then hung up on me. Um was on window or I would’ve ordered it. Because I asked while I ordered. Don’t call me a liar.
Atmosphere: 1
Food: 1
Service: 1
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