Alex is the best! He was so helpful and kind. The customer service here is amazing.
Atmosphere: 5
Food: 5
Service: 5
Pacman1745
When did over 35 minutes for a simple sandwich and soup absolutely ridiculous
Atmosphere: 1
Food: 1
Service: 1
Barbara Jean
I usually love Panera, and the Kitchen Sink cookie I ate yesterday was amazing, but I was not a fan of the “black bean soup” I ate. The description stated that it had celery, onions, peppers,etc., and with a side of avocado that I ordered, I thought it would be great. While the TASTE was great, the soup itself was just not appetizing looking at all. In fact, it looked exactly like they’d opened up a can of black beans and ladled it into the bowl (undrained). I saw zero other vegetables in the thick, black broth. Like I said. It tasted great, but I had to look away to get myself to eat it. The avocado helped a little, but it couldn’t make up for the lack of color and other textures. Loved that cookie, though, so that’s why I gave this visit a 4.
Atmosphere: 4
Food: 4
Service: 3
Jason Proctor
Called about an issue they refused to take care of it after I got upset they told me I could drive back all the way across Green Bay otherwise there was nothing they could do about it
Doris Colon—Hakim
Good food fast service.
Atmosphere: 5
Food: 5
Service: 5
Dasha N
had a worker named “chai” or “chi” i give her a -2/10 customer service was absolutely terrible, she wasn’t welcoming in any way whatsoever she was verbally aggressive from the start and body language didn’t help either. The only reason my rating is this low is due to this experience i had today, not a good look for the company.
Atmosphere: 3
Food: 4
Service: 2
Jennifer Groehler
We have two Panera Bread restaurants in town. Last night, one did not have Romaine lettuce. The other one was out of baguettes. How frustrating.
Atmosphere: 1
Food: 4
Service: 4
Jacob Curtis
I don't know exactly what happened, but panera is disgusting now, from the salads to the soups to the weird, lower quality bread for the sandwhiches and as a side. That coupled with the fact that soup and a salad is 23$ I'd rather go pretty much anywhere else at this point. I can't believe the quality has slipped this much while the prices have skyrocketed.
Atmosphere: 2
Food: 1
Service: 3
Courtney Ann
Was out of a lot of breads
Atmosphere: 4
Food: 4
Service: 4
T
came here a few days during my one week stay when we needed to have breakfast early. a pity i only get to try one of the soup because it was always not ready when we were there. they also ran out of fruit cups one day - which i thought could be easily done up. tried a couple of their items and it was alright. a decent place for early breakfast besides diner and fast food. but certainly wish that the portion is more for the price.
Nothing “rapid” about their rapid order pick up… rude staff as well.
Atmosphere: 1
Food: 3
Service: 1
Ashlyn Ruen
Make sure to check your bag before you leave the store! My husband and I got lunch here and placed a pick up order for two pick twos. My husband went into the store to pick it up and it had our name and correct order on the receipt on the bag so we didn’t figure to check the inside. When we got home and opened our bag, nothing that we ordered was in it. We must’ve got someone else’s order. I called the store immediately and spoke to the manager. She was very professional and refunded us and gave us a voucher for our next meal there. Overall, glad that they rectified the situation right away, but they should not be happening in the first place. We live further out of Green Bay Area and 15 minutes for the wrong order.
Atmosphere: 3
Food: 4
Service: 3
Denise Wilcox
We walked in and started our order and the cashier had her winter coat on. My husband laughed and asked “why is it so cold, no heat?” The cashier said that the heat has been out all day. My granddaughter and her fiancé didn’t feel the greatest so we decided to come by you and get them some soup. So sad that the soup ended up cold as the restaurant.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Chicken and Wild Rice Soup, Broccoli Cheddar Soup
Yose Dorantes
I had not stopped by in a long time, but was craving some and decided to stop in. The prices have gone up a bit since I last came, but that has happened everywhere. I was kindly greeted by the cashier Michael and he was really friendly and helpful! I couldn't decide on what to get so he suggested i get the chicken avo BLT and the chicken wild rice soup. Both were AMAZING. It did not disappoint at all. Overall it was fairly clean in there as well. I enjoyed my visit there.
Atmosphere: 3
Food: 4
Service: 4
Austin Rausch
I went here for the first time in over a month and a half and both times there espresso machine was down. They said it does it a lot maybe get a new one
Alex is the best! He was so helpful and kind. The customer service here is amazing.
Atmosphere: 5
Food: 5
Service: 5
When did over 35 minutes for a simple sandwich and soup absolutely ridiculous
Atmosphere: 1
Food: 1
Service: 1
I usually love Panera, and the Kitchen Sink cookie I ate yesterday was amazing, but I was not a fan of the “black bean soup” I ate. The description stated that it had celery, onions, peppers,etc., and with a side of avocado that I ordered, I thought it would be great. While the TASTE was great, the soup itself was just not appetizing looking at all. In fact, it looked exactly like they’d opened up a can of black beans and ladled it into the bowl (undrained). I saw zero other vegetables in the thick, black broth. Like I said. It tasted great, but I had to look away to get myself to eat it. The avocado helped a little, but it couldn’t make up for the lack of color and other textures. Loved that cookie, though, so that’s why I gave this visit a 4.
Atmosphere: 4
Food: 4
Service: 3
Called about an issue they refused to take care of it after I got upset they told me I could drive back all the way across Green Bay otherwise there was nothing they could do about it
Good food fast service.
Atmosphere: 5
Food: 5
Service: 5
had a worker named “chai” or “chi” i give her a -2/10 customer service was absolutely terrible, she wasn’t welcoming in any way whatsoever she was verbally aggressive from the start and body language didn’t help either. The only reason my rating is this low is due to this experience i had today, not a good look for the company.
Atmosphere: 3
Food: 4
Service: 2
We have two Panera Bread restaurants in town. Last night, one did not have Romaine lettuce. The other one was out of baguettes. How frustrating.
Atmosphere: 1
Food: 4
Service: 4
I don't know exactly what happened, but panera is disgusting now, from the salads to the soups to the weird, lower quality bread for the sandwhiches and as a side. That coupled with the fact that soup and a salad is 23$ I'd rather go pretty much anywhere else at this point. I can't believe the quality has slipped this much while the prices have skyrocketed.
Atmosphere: 2
Food: 1
Service: 3
Was out of a lot of breads
Atmosphere: 4
Food: 4
Service: 4
came here a few days during my one week stay when we needed to have breakfast early. a pity i only get to try one of the soup because it was always not ready when we were there. they also ran out of fruit cups one day - which i thought could be easily done up. tried a couple of their items and it was alright. a decent place for early breakfast besides diner and fast food. but certainly wish that the portion is more for the price.
Restaurantji Recommends
Nothing “rapid” about their rapid order pick up… rude staff as well.
Atmosphere: 1
Food: 3
Service: 1
Make sure to check your bag before you leave the store!
My husband and I got lunch here and placed a pick up order for two pick twos. My husband went into the store to pick it up and it had our name and correct order on the receipt on the bag so we didn’t figure to check the inside. When we got home and opened our bag, nothing that we ordered was in it. We must’ve got someone else’s order.
I called the store immediately and spoke to the manager. She was very professional and refunded us and gave us a voucher for our next meal there. Overall, glad that they rectified the situation right away, but they should not be happening in the first place. We live further out of Green Bay Area and 15 minutes for the wrong order.
Atmosphere: 3
Food: 4
Service: 3
We walked in and started our order and the cashier had her winter coat on. My husband laughed and asked “why is it so cold, no heat?” The cashier said that the heat has been out all day. My granddaughter and her fiancé didn’t feel the greatest so we decided to come by you and get them some soup. So sad that the soup ended up cold as the restaurant.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Chicken and Wild Rice Soup, Broccoli Cheddar Soup
I had not stopped by in a long time, but was craving some and decided to stop in. The prices have gone up a bit since I last came, but that has happened everywhere. I was kindly greeted by the cashier Michael and he was really friendly and helpful! I couldn't decide on what to get so he suggested i get the chicken avo BLT and the chicken wild rice soup. Both were AMAZING. It did not disappoint at all. Overall it was fairly clean in there as well. I enjoyed my visit there.
Atmosphere: 3
Food: 4
Service: 4
I went here for the first time in over a month and a half and both times there espresso machine was down. They said it does it a lot maybe get a new one
Food: 1
Service: 1
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