I ordered over $40 in food and they decide to redirect me to doordash for delivery but then all of a sudden in the exact same moment my order is CANCELLED???
Atmosphere: 1
Food: 3
Service: 1
Gooch Herrin
Better ingredients, better pizza....um I don't think so. Over cooked so fast it was burnt and raw at the same time, and all this grease!This chains pizza use to be very good. However over the year gets worse. I'm never ordering from them again. Would have been a waste but the dog seemed to enjoy it. Lmao stay away!
Atmosphere: 1
Food: 1
Service: 1
Alex W
Haven’t been to papa johns in years. I was disappointed all around. Two slices of my medium pizza were ruined because of a giant dough bubble that had popped. Boneless wings were soggy and didn't taste good at all. Also, paid an extra dollar (outrageous) for garlic sauce, and one of the cups came with the seal a quarter of the way open. Tossed it right in the trash. They should be coming completely sealed. Guess I will be going on another hiatus
Atmosphere: 1
Food: 1
Service: 2
Mickey York
I had ordered $40 worth a food like we have done once a week for a long time. We always tip the drivers very well. Our food comes after being almost an hour late and they had forgot one of our items. My wife calls back and the guy says they will send it right back out. Should be about 1/2 hour. After an hour I call back and the guy says we didn't get to it and we will not be able to send it out. He says we can give you a couple bucks off your next order. I persist in arguing with him and ask to speak to the manager and he hangs up on me. I call right back and he hangs up on me again. I send a email survey about the situation and never received word back. We now go to domino's and will never order from there again.
Adam Milhaupt
This is the second straight time that pizza wasn’t ready on time even though the app said it was ready. Waited 45mins-1 hour after I got to the store. Severely understaffed. Only two people were working at the time. Was never given any of the side cups that I paid for. Used to love Papa John’s and not sure what changed but will likely not be ordering from this location for quite awhile.
Atmosphere: 1
Food: 1
Service: 1
C Glowski
Just couldn't do it. Went to pick up the pizza watched the cooks touching their head then the food, the worst was watching him operate the register, not wash his hands and go right back to making your deliciously contaminated pizza. Wow, just wow.
Atmosphere: 1
Food: 3
Service: 1
Kyla Van Schyndel
i ordered online and paid $30 to get some shit delivered just for them to cancel my order 30 min before closing and i cant get a refund?
Atmosphere: 1
Food: 1
Service: 1
Monica Ayotte
Pizza came 2 hours late, it was ice cold and they forgot the mug root beer. The manager Dalton was EXTREMELY rude, put me on hold until I had to hang up, called back and he hung up on me and then had to call from my sons phone only for him to say what do you want me to do about it. This is by far the worst service I have experienced and the management is extremely disappointing! We have ordered from here for years, but will not anymore and that’s terrible.
Food: 1
Service: 1
Dusted Dragon
Ordered our food online and had it delivered to our place, we got our pizzas and 2 of the 3 pizzas were incorrect, we called and wanted 1 of our pizzas replaced so everyone could eat. They requested to take back the old food that was already taken by us which they cannot take back for themselves anymore?? And when we refused for the inconvenience they called us back, refused to talk and said "we will charge the credit card" and hung up. And this is after we found out 2 of out pizzas were incorrect, learned we wouldn't be reimbursed for any of the inconvenience or trouble, and had to wait for a new pizza to be delivered. Thanks for only selling inconvenience, no longer a favorite pizza place.
Atmosphere: 1
Food: 1
Service: 1
Honest Reviews
A $6 delivery fee is absolutely bonkers. $6?! On a $21 order! It doesn't even go to the driver, it goes right into the owner's pockets, right along with all the rest of the profit. This is just pure greed. This cuts into what people are willing to tip so now your drivers make less. I've placed the last order I ever will with you.
Ordered 2 pizzas for delivery, and it took over two hours to get them - and they were cold. Very unimpressed.
Food: 4
Service: 1
Ashley Cavil
Ordered a pizza and breadsticks last night, it was more than a hour late and the pizza was cold and the breadsticks were horrible. Will not be ordering from here again.
M H
Classic place to eat. Kinda sad the changed the interior to more of a carry out, but understandable.
I ordered over $40 in food and they decide to redirect me to doordash for delivery but then all of a sudden in the exact same moment my order is CANCELLED???
Atmosphere: 1
Food: 3
Service: 1
Better ingredients, better pizza....um I don't think so. Over cooked so fast it was burnt and raw at the same time, and all this grease!This chains pizza use to be very good. However over the year gets worse. I'm never ordering from them again. Would have been a waste but the dog seemed to enjoy it. Lmao stay away!
Atmosphere: 1
Food: 1
Service: 1
Haven’t been to papa johns in years. I was disappointed all around. Two slices of my medium pizza were ruined because of a giant dough bubble that had popped. Boneless wings were soggy and didn't taste good at all. Also, paid an extra dollar (outrageous) for garlic sauce, and one of the cups came with the seal a quarter of the way open. Tossed it right in the trash. They should be coming completely sealed. Guess I will be going on another hiatus
Atmosphere: 1
Food: 1
Service: 2
I had ordered $40 worth a food like we have done once a week for a long time. We always tip the drivers very well. Our food comes after being almost an hour late and they had forgot one of our items. My wife calls back and the guy says they will send it right back out. Should be about 1/2 hour. After an hour I call back and the guy says we didn't get to it and we will not be able to send it out. He says we can give you a couple bucks off your next order. I persist in arguing with him and ask to speak to the manager and he hangs up on me. I call right back and he hangs up on me again. I send a email survey about the situation and never received word back. We now go to domino's and will never order from there again.
This is the second straight time that pizza wasn’t ready on time even though the app said it was ready. Waited 45mins-1 hour after I got to the store. Severely understaffed. Only two people were working at the time. Was never given any of the side cups that I paid for. Used to love Papa John’s and not sure what changed but will likely not be ordering from this location for quite awhile.
Atmosphere: 1
Food: 1
Service: 1
Just couldn't do it. Went to pick up the pizza watched the cooks touching their head then the food, the worst was watching him operate the register, not wash his hands and go right back to making your deliciously contaminated pizza. Wow, just wow.
Atmosphere: 1
Food: 3
Service: 1
i ordered online and paid $30 to get some shit delivered just for them to cancel my order 30 min before closing and i cant get a refund?
Atmosphere: 1
Food: 1
Service: 1
Pizza came 2 hours late, it was ice cold and they forgot the mug root beer. The manager Dalton was EXTREMELY rude, put me on hold until I had to hang up, called back and he hung up on me and then had to call from my sons phone only for him to say what do you want me to do about it. This is by far the worst service I have experienced and the management is extremely disappointing! We have ordered from here for years, but will not anymore and that’s terrible.
Food: 1
Service: 1
Ordered our food online and had it delivered to our place, we got our pizzas and 2 of the 3 pizzas were incorrect, we called and wanted 1 of our pizzas replaced so everyone could eat. They requested to take back the old food that was already taken by us which they cannot take back for themselves anymore?? And when we refused for the inconvenience they called us back, refused to talk and said "we will charge the credit card" and hung up. And this is after we found out 2 of out pizzas were incorrect, learned we wouldn't be reimbursed for any of the inconvenience or trouble, and had to wait for a new pizza to be delivered. Thanks for only selling inconvenience, no longer a favorite pizza place.
Atmosphere: 1
Food: 1
Service: 1
A $6 delivery fee is absolutely bonkers. $6?! On a $21 order! It doesn't even go to the driver, it goes right into the owner's pockets, right along with all the rest of the profit. This is just pure greed. This cuts into what people are willing to tip so now your drivers make less. I've placed the last order I ever will with you.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Ordered 2 pizzas for delivery, and it took over two hours to get them - and they were cold. Very unimpressed.
Food: 4
Service: 1
Ordered a pizza and breadsticks last night, it was more than a hour late and the pizza was cold and the breadsticks were horrible. Will not be ordering from here again.
Classic place to eat. Kinda sad the changed the interior to more of a carry out, but understandable.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks, Pizza, Pepperoni Pizza
Helpful and friendly staff. High prices but Great flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Pizza was lacking something
Atmosphere: 4
Food: 3
Service: 5
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